HP coolsense crashes my computer

Lately when I opened my hp coolsense just fine, but when I press settings or shut the computer just... breaks down. A blue screen appears and begins the dumping of physical memory in the hard drive or something. I tried to fix it by reinstalling the coolsense hp without modification.

Any ideas what it could be? I registered just to make this question because I can't find anything similar to this.

In addition, the crash itself is very inaccurate since it just says there is an error and windows closed to protect my computer, does not say what exactly is the error.

HP dv7-6165, windows 7 64 bit

Hi Aurum34,

Thanks for this update, now in the past, if you remember, you already have previous problems with the installation of any type of software.

If I was helpful, or if you want to say thanks you can click the White Star under my name to give me congratulations.  I really appreciate it.

Please answer as soon as possible.

Thank you

Tags: Notebooks

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