HP Designjet 5500PS Tube and ink questions

Hi there, our 5500PS 42 "is having a crisis of anger Monday morning.

I'll start by noting that last week we had to disassemble the machine to remove the accumulation of particles of rubber on the gable end of belt (right panel). While we've disassembled him we gave him a good clean and service. At the end of last week, we were printing on its fine, colors were good and all aligned.

When I'm at work this morning, however, I activated him and sent a job. Before she began to prepare the print heads, it is flashed to 'replace' on all ink cartridges (they all have about 90% to them). So, I jumped all out, waited a few seconds and jump back in. This did nothing. So I turned off then on again. This time, it gave me the error

"The wrong type of system of tubes replace tubes system, turn on/off.

So, I turned off, open the left rear door and disconnected the power cable and reconnected. After turning it back on, the error of tube to replace had disappeared, but now he tells me to replace all my ink again.

Any ideas or suggestions? Would be greatly appreciated, especially since our 5500PS 60 "is offline at the moment pending a new belt tensioner kit, so we have no printer to work!

Best regards, Andre

Check the muticolored at both ends cable that goes to the center of the Assembly to the rear. Also check the front connectors that mate with the cartridges. Since there are 6 of them, it is usually easy to a place that may be sitting hurt. When you get this message, remove all the ink cartridges 6 and then put back them in one at a time. If it is ok, then delete that one and insert the following and continue like that. Sometimes just a bad cartridge can cause the message to replace all the.

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