HP Deskjet 1000 printer, model: J110a printer will not print after loading Windows 10

After loading Windows 10 would not print my printer. I deleted the printer and HP all downloads for it and turn the computer off. Start the computer up, re-load the printer driver, plugged and tried a test page. I get a message in the lower right of the screen that says "file saved in the documents folder" and no page is printed.  I tried troubleshooting, but without success.

Hey @Bandit64,

Issue seems to be with the spooler, try the steps below and mark the port selected in the printer driver settings.

If you use USB - selected port must be USB001 or DOT4

If you use a network cable - selected port must be HP TCP/IP Standard.

1. stop the spooler
a. click on start, Control Panel, performance and Maintenance, administrative tools, then Services.
b. scroll the list of services for the print spooler.
c. right-click on print spooler and stop it.

2 remove the files of spooling.
a. click on my computer.
b. go to C:\WINDOWS\system32\spool\PRINTERS\.
c. remove all files in this folder.

NOTE: If the spooler does not work properly, this folder must be empty when the machine is not printing. Normally, it removes these files in this folder after that they were sent to the printer. Delete blocked files can free the spooler and allow it to continue normal operation.

3. restart the spooler.

a. click on start, Control Panel, performance and Maintenance, administrative tools, then Services.
b. scroll the list of services for the print spooler.
c. right click on print and start spooler.

Tags: HP Printers

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