HP deskjet 2514 does not print pdf files

I've had this printer/scanner for half a year now and had no problems until a few days ago.  I use this to print labels for shipping on Ebay & Amazon.  All of a sudden it will not be printed for international labels, but it still works fine for the regular USA labels - tonight while trying to print a label on Amazon, I found that it would not print their labels at all.  These are all PDF files, so I guess that the problem has something to do with the PDFs.  It still prints another thing that I ask it to print.

I get no error message - and the printer puts the paper through the coil, but spitting just a white sheet, with of ink used.  There is no indication that it has not worked, or error message for me to look it up.

I used the tools of diagnosis through HP and it found no problem, & I've updated my Java, just in case where that was causing problems.   I was not to change the default values, nor have I installed all new programs on my computer.

I guess that maybe an update to security or something that works automatically made some changes in my flaws that I'm not grateful.  I hope someone can guide me through this.

Welcome to the kindli27 forums,

I saw your post on the problems you are having with printing of PDF files. I have some suggestions in mind which may help you.

First of all, try to update Adobe:

  1. Open Acrobat or Reader.
  2. Select help - search for updates. If a new update is available, it installs automatically.
  3. Once installed, you can restart a computer.
  4. Then try to print the PDF file.

http://helpx.Adobe.com/Acrobat/KB/troubleshoot-PDF-printing-Acrobat-Reader.html

Let me know the results. In addition, please let me know which operating system you are running.

Help to find the operating system that you are running:
Operating system Windows am I running?
Mac OS X: how to find which Mac OS X Version is on my computer?

Thank you, have a great day!

Tags: HP Printers

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