HP Deskjet 970Cxi: HP printers - install another driver in Windows 7 to print USB connection cable - PROBLEM

Hi - I have a HP Elitebook6930P running Windows 7 Ultimate x 64 and a printer HP Deskjet 970Cxi with a USB connection.

I try to get printing to work.

There is a 970Cxi pilot in the laptop, but it won't work.

HP have a support document - "HP printers - installing year Alternate Print Driver in Windows 7 for a USB connection cable" - and I tried to follow this exactly a number of times without success.

The problem is that it is inaccurate and contains instructions that do not work and refers to procedures that do not exist in Windows 7.

Therefore, I have no success in the conclusion. I can not communicate with HP for assistance, or no explanation as to why their document will not so blatant.

Can anyone help please?

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Tags: HP Printers

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