HP DVDRAM GT31L ATA Device

my hp DVDRAM GT31L ATA Device stopped working tried to reinstall the driver by using Device Manager, but it installs not says windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (code 19)

Try this

1. click on Start , then all programs.

2. click on Accessoriesand then click run.

3. type regedit and then click OK.

If you are prompted for an administrator password or a confirmation, type the password, or click allow.

4. in the navigation pane, locate and then click the registry key under:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

5. in the right pane, click upper filters.

Note You can also see an UpperFilters.bak registry entry. You don't have to delete this entry. Click upper filters only. If you do not see the registry entry upper filters, you might still have remove the entry from lower registry filters. To do this, go to step 8.

6. in the Edit menu, click delete.

7. When you are prompted to confirm the deletion, click Yes.

8. in the right pane, click low filters.

9. in the Edit menu, click delete.

10. When you are prompted to confirm the deletion, click Yes.

11. exit the registry editor.

12 restart the computer.

Tags: Notebooks

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