HP Elitebook 8440p - black screen

Hello

I bought a laptop HP 8440p (Intel graphics) to fix it. The former owner said he wouldn't turn on after update Bios. The led lights are on and the fan works but the screen remains black. The same with external display.

I took the hard drive and checked. It works very well and is partiotion hidden with the bios files. Then, I brought back and tried to do a bios recovery by pressing all four arrows by turning on the laptop. The lock led blinks 4 - 5 times the laptop stops, and after maybe 10 sec it lights with lock led flashing and again after 5 to 10 seconds to stop. He turns now and lock led blinks.

I also downloaded the latest bios for 8440p and run the HP FirmwareUpdate tool with option "disc bootable USB to create on the key. The lock led blinks continuously, the laptop is not closed, the fan speeds up but nothing happens. I leave work for more than 1/2 hour without result.

Then I disassembled it and checked the motherboard under microscope, but it seems ok. What is unusual in contrast to other laptops, I couldn't find that the graphics chip. There's a big piece, but I guess that's not gpu since no cooler is on it.

Please help if you know what could be wrong here.

Thanks in advance

Hey there,

The laptop is going to need to be repaired since the failure of the update of the bios. Call technical support to the 800-474-6836. If you do not live in the United States / Canada region please click the link below to get help from your region number.

http://goo.GL/kQDB

-Sean

Tags: Notebooks

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