HP Envy 100 eAll-in-one printer D410b

I recently bought this printer and I meet a love hate relationship with it. Most of the problems have to do with ePrint. After reviewing the ePrint Forum, it seems that most of the problems originate from an unstable ePrint server.

My question is: has anyone installed and used this printer? It looks elegant in the family room (not your printer typical aspect). I like the way he reacts to print applications:

-The door opens and the display will change to indicate an impression begins

-Out the output tray extension

-The document is printed

-When I pick up the paper from the printer, the output extension tray retracts to the printer

-At this point (or after a short timeout) I expect the door closes, but is not

-The display goes off and the printer between what I'll call hypernation mode waiting to be awakened for the next print job

My second question is: anyone knows the door that closes by itself? That seems to be the logical operation when the printer is in mode "hybernation. Then, it was not designed this way (design control), it was not implemented like that (faulty manufacture), or my printer is defective. Responds to everyone?

Finally the FW update is here. I tried and tried to get this update, but the printer keeps you answer that there are no updates, until I did a reset full semi of the printer. 5 packages where downloaded and installed and the result...

THIS WORKED, THE DOOR CLOSED AFTER PRINTING!

I tried the different steps of the printer, Eve---> print---> door closes

farm online--> print--> door control

Now I can really enjoy my Envy 100 D410A.

The new FW ends on 1039HR (Netherlands) the last 2 characters can be voor different other countries.

I close my contribution on this forum by the note of support HP USA, it is not easy to get new clients, but very diffecult to keep.

You should have the same policy in the Netherlands...

THE NUMBER ONE CUSTOMER SATISFACTION

Tags: HP Printers

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