HP ENVY 15 Notebook PC J6P01UA: Viewer guides hp force display of user's guides in word

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• HP Envy 15 Notebook PC-E1P05A: can I connect a second monitor (to view different open documents) to my laptop HP Envy 15

  I need to work with 2 screens displaying various documents, I can do this using my HP Envy 15 Notebook PC model E1P05A.  If so what equipment do need me?

  Hello

  You're welcome! Regarding your last question if you can connect to monitor a third? I'm not sure, offshore, but you could always try. Please let us know if we can be useful.

• HP ENVY 17 Notebook PC: Stop the operations of wi - fi

  Hello

  my laptop is no longer able to recognise the wireless function. Only the Ethernet card works now.

  It has worked perfectly for over a year, and then turn on the black screen with HP logo has been exposed continuously for several minutes (for example ten) without running animation. I had no chance outside of commissioning and turn it back on. Upon restart, the wireless function has been lost.

  I checked the diagnosis of the BIOS on reboot, but the wireless test does not start because there is no adapter.

  Is there someone who can answer me this correction?

  Thank you very much

  HI @Alexiei,

  Welcome to the HP Forum!

  This is a great site to find information, tips and suggestions. Because you have the most rewarding experience please consult the HP Guide's Forums:first time here? Learn how to publish and more

  What is your specific model of Envy 17 notebook?

  Computers how can laptops HP - I find my model number, the serial number or product number?

  I understand that your wireless network has stopped working and you are unable to perform a test of material on this subject that the BIOS does not recognize.  If the guarantee is not a problem, you can try reseating the wireless module.  If after reinstalling the wireless card, it is still not recognized, I assume that the card has failed.  Here is a link to HP ENVY 17 Maintenance and Service Guide. Please note Chapter 4, page 48, module WLAN for removal and replacement procedures and reference numbers.  If you need to get a replacement here is a link to the: HP parts store.  You can also try a search on the web with the part number to locate a.

  Please let me know the results.

  If this post helps you solve the problem, please pay to the front by clicking on "accept as Solution", to the right of the "'Thumbs Up ' icon."  You can click on thumbs to the top of the icon to see the gratitude!

• E1P04AV: Back cover for HP ENVY 15 notebook PC

  The back cover of the laptop becomes loose.  the screws do not have the plastic back case.

  I think I need a new back case. HP sells laptop parts?

  HP ENVY 15 Notebook PC

  Series: [personal information]

  Product: E1P04AV

  Yes, we can get you the manual and plastic case parts are available but rooms not only "detach". Either someone secretly takes a screwdriver for her while not looking or there is a failure somewhare in the hinge system that can run loose screws. Can we have a little more description or maybe a photo?

  Page 18 here is an exploded view with the parties. Can you point out what's coming apart and how? Page 52 shows the screws on the bottom cover.

  Manual

• HP Envy 17 Notebook PC - Audio device used by another application

  Yesterday I connected a HDMI cable to the output to a Toshiba TV. After disconnecting the cable I have no sound on my HP Envy 17 Notebook (this laptop has Beats Audio). Product # is EOK85UA #ABA.

  Hello

  Try the following.

  Open windows control panel, open Windows Update, select "View update history" in the left pane and then select "Installed updates" link in the next window.

  Locate the KB2962407 update, right click and choose uninstall.  Once completed, restart the computer, open windows control panel, open Windows Update and select "Check for updates".  You will see the update that you have uninstalled just offered once again - right click and select "Hide update".

  After that, you may or may not need to remove and reload the Audio driver (probably IDT) - If you do, how to use the Recovery Manager to reinstall the software and drivers is detailed in the document in question on the link below.

  Recovery Manager - Windows 8.

  Recovery Manager - Windows 7

  Kind regards

  DP - K

• HP ENVY 17 Notebook PC: Unlock BIOS

  Because im going to install ubuntu alongside windows 15.04, I need to disable secure boot. I go and I find that I can not change a lot. I did a little research and discovered that you have to "unlock" your BIOS. How can I do this?

  OS: 8.1 64-bit Windows

  PC: HP ENVY 17 Notebook PC

  BIOS: Insyde F.65, 2014-11-20

  RAM: 8 GB

  Processor: Intel Core i7-4700MQ @ 2.40 GHZ

  BIOS mode: UEFI

  SMBIOS version: 2.7

  NVM, I solved it don't answer.

• HP Envy 17 Notebook 3002ea - need to add more MEMORY...

  Hello

  I have a HP Envy 17 laptop 3002ea (number of product A2Q36EA #ABU) with the following characteristics:

  HP ENVY 17 Notebook PC model system
  System Type x 64-based PC
  Processor Intel Core i7-2670QM 2.20 GHz, 2201 Mhz, 4 Lossnay, 8 logical processors
  Hewlett-Packard Version / Date BIOS F.08, 11/07/2012
  SMBIOS Version 2.7
  Physical memory (RAM) installed 8.00 GB
  7.95 GB total physical memory
  4.66 GB available physical memory
  15.9 GB total virtual memory
  10.8 GB available virtual memory

  I want to add more RAM, preferably another 8 GB (I use the laptop for work in post production, animation, editing the videos etc.). Please could someone advise me:

  WHAT should I buy?

  WHERE I can buy it?

  HOW to add in my laptop / install it?

  I am a complete novice when it comes to laptops!

  Thanks x

  Hello

  Unfortunately, 8Gb is the maximum ram (IE 2 x 4 GB modules) which can be installed in the machine - I have used the same model exactly myself.

  This can also be confirmed on the following link.

  http://www.crucial.com/UK/store/listparts.aspx?model=envy%2017-3002ea & cat = RAM

  Best regards

  DP - K

• HP envy 17 notebook pc: start password necessary admin

  Need bios admin password for the following:

  HP envy 17 notebook pc

  Product #G0U21AV

  System disabled: 76480512

  Please help

  @chammin00

  Please enter:

  69588534

  Kind regards.

• HP Envy 15 Notebook PC TS: Problem sound Intermittent HP Envy 15 TS / Windows 8.1

  Specifications of the computer:

  HP Envy 15 Notebook PC TS

  Product # E1P05AV

  8.1 Windows 64-bit

  Intel Core i7-4700MQ CPU @ 2.40 GHz

  2 x 8 GB of RAM

  Map of KBC Version 93.52 system 1963

  Graphics device 1: NVIDIA GeForce GT M 740 V.10.18.13.5435

  Graphics device 2: Intel Graphics HD 4600 V.10.18.10.3304

  Audio: IDT High Def Audio CODEC / pilot: stwrt64.sys V.6.10.6491.0

  Question: In the past months, my sound will go off randomly automatically.  If I close the lid and let the computer in to sleep mode or if I restart the computer, the sound comes back.  When the sound disappeared, the volume buttons on the keyboard, so to work with a lag and the mute on the keyboard does not work.  Try to use the sound test, or even navigate the tabs in the Properties section of speaker to accuse also considerably by the sound does not work.

  I noticed other things: I was watching a youtube video when the sound came out, I left the chrome tab that I used for the video and the sound comes back a few seconds later.  He then disappeared a few seconds after I opened a new tab and returned to watch the video.  I had also the same thing happens with the help of a video editing software - quit the application, sound came back, returned to the software, sound went out after a few seconds.  I also had both sound back after going to the speaker properties - Advanced tab and switch format, by selecting the test button and clicking on OK when a message saying "the sound system is in use, taking the test can cause the application to fail" (or something similar).

  I tried to use various utilities for troubleshooting when the problem occurs - the find and troubleshooting audio fix is no problem AND the device is listed as working properly in Device Manager.  I've uninstalled and reinstalled the latest drivers for the IDT HD Audio CODEC several times - no help.  In addition, the problem has been resolved not when I converted briefly to Windows (back to windows 8.1) 10.  In addition, I tried to use the other pilot of "High definition Audio Device" in place and place of the IDT CODEC, but the same problem happened - sound turns off randomly until I rebooted or put my computer to sleep.

  I'm pretty computer - savy but I can't seem to understand what the problem is.  It doesn't seem to be a hardware problem or the sound would probably not come back so quickly or clearly as it does...

  One last piece of information: I noticed that the first time that I reinstalled the Windows audio 24/06/2015 - and also several updates were installed on the 23 & 24 June - watching these updates to see if they are the cause of the problem.

  My father had a speaker bluetooth for Christmas - I tried it out on my computer because it works completely independently of my sound card and it was working fine.

  I bought one of my own for $30 at target - Jam Classic Wireless Speaker - and now I have wonderful sound.

  Does not resolve the issue of the root, but the problem is solved!

  I'm just upset that HP gave me the such a card its crappy that it only lasted 1 1/2 years before give me questions, just long enough to ensure that the warranty expires...

• HP ENVY 17 Notebook PC: Plugged not supported message when plugged AC

  When my HP ENVY 17 Notebook PC is connected, it is is no longer in charge, and the battery icon says "plugged in, not load."  I ran a best of battery using HP Support, and the message says "battery reports a failure and should be replaced as soon as possible... ».  My laptop is less than 3 months.

  This means that the subsystem of loading of the motherboard is ok.

  Had considered running a recovery to see if it would solve the issue?

  I would try that before you send it.

  Beforeyou send in warranty repair, you must really have everything you don't want stored on an external drive anyway.

• Envy dv4t Notebook: SmartPlacement on hard drive?

  Hello people,

  My younger son helps people bring their computers from the dead and lonely people gave envy dv4t Notebook in question here having decided to upgrade to a newer version. He has in turn gave it to me.

  I preferred App Defrag and after install and opening it, I see that the harddrve is not configured for SmartPlacement. Which is, of course, a major requirement for this application to function properly.

  I open the BIOS (which has a date of 2013 of origin) and see Nothing on SmartPlacement anywhere.

  Am I right in thinking, I might as well uninstall my Defrag app and just use the good old Windows Defrag?

  Thanks in advance... Mark

  God bless... Mark

  Hello new SDF15,

  Do you already have an application with a unique built-in function/feature the feature simply NEED becomes (for you) is just a function which all THE systems have?

  Well, even before receiving response from Raxco my dilemma and after watching again the problem, the answer has jumped off the screen of the laptop. 1, the hard drive is (logically) configured with the D:\Recovery of patitioned in car first on the disk. Then, of course, SmartPlacement, which is first reading the first partition is said that there is a problem here.

  The real C:\ drive shows SmartPlacement works very well!

  Once again, thank you for your patience... Mark

• HP Envy 17 Notebook PC TS left hinge problem

  Left hinge on my HP Envy TS 17 Notebook PC pushes the lower lid of my laptop open whenever I open and close my laptop. My desire is quite recent and it is still under the one year warranty.

  Hello

  Yes.  MY problem is solved.  Company and I got the replacement unit successfully.

  Note: If you have a lot of software installed, especially of VMs on your current laptop, so my personal advice would be to get the repaired unit, I came across the problem to reactivate the license think little software, I do several facilities and refuse activation.   However after talking to the licensing issue has been resolved, but it consumes a lot of time.

  However, if the activation of the license is not a problem for you then unit replacement is better.

  Concerning

  PS. but in the new laptop also, I always get a little tic noice when I open and close the laptop from the left hinge.   That is why I it opens very slowly.  I have just pray and hope that it does not break.  because I get 2nd replacement.

  --------------------------------------------------------------------------------------------------------------------

  Hi JigneshDesai,

  mjhuang (honor student) released a new response Notebook Hardware on 27/09/2014 23:47

  Subject: Re: HP Envy 17 Notebook PC TS left hinge problem

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• HP ENVY 17 Notebook PC: HP recovery discs - are these bootable?

  If I order the recovery disks HP ENVY 17 Notebook PC (by specific product number), would I be able to recover and reinstall Windows 8 Pro in a newly formatted and repartitioned C drive and be able to activate my Windows?

  Thank you

  Rico

  When you request support, please provide the model name and product number complete (p/n) of the HP computer in question. HP/Compaq made thousands of computer models. Without this information, it can be difficult, even impossible to help you solve your problem.

  The information requested above are on the bottom of your computer, inside the battery compartment or on the BIOS boot screen. Please see How can I find my model number or product number? for help more to find this information. DO NOT include your serial number. Please enter the product/model information consumer HP Online Support page and post it here for our review.

  

  The support of HP recovery that order you from HP is bootable and will return your computer to a factory State. If the media is going to install Windows 8 Pro is based on the exact specification of your computer.

  If you have any other questions, feel free to ask.

  Please click the 'Thumbs Up' white LAURELS to show your appreciation

• HP ENVY 15 Notebook PC: unknown device on PCI Express Root Complex

  Gentlemen.

  Recently bought the HP Envy laptop and upgraded to Windows 10 immediately.

  HP ENVY 15 Notebook PC
  15 - k200na (ENERGY STAR)
  L0C83EA #ABU

  10 64-bit Windows Home

  Device reporting Manager: unknown device on PCI Express Root Complex

  Hardware ID:

  ACPI\VEN_HPQ & DEV_6007
  ACPI\HPQ6007
  * HPQ6007

  have been unable to solve together searched a lot!

  Can you please help.

  Thank you

  Dave

  Hi, Dave:

  You need this driver...

  This package provides the HP 3D DriveGuard software (HP ProtectSmart Hard Drive Protection) for the laptop models running a supported operating system. HP 3D DriveGuard software protects the drive hard by parking the heads if cell phone accidentally falls, or is suddenly struck by another object.

  File name: sp71811.exe

• HP ENVY 15 Notebook PC: HP Envy 15 action keys works do not (F9, F10 and F11)

  My laptop has been working fine since purchase, but last week, I noticed that action F10 F10 & F9 keys (jump, play/pause, skip) did not work for their function. Before last week I could just press the key to activate, I read other posts of this forum and the answers did not work pressing fn + alt + (key action), either by pressing fn + key action. To make this work I need to access the bios screen and change the default values, but it only works when the laptop is on. If I turn the laptop, turn again he resorts right back to does not. Action all other keys work e.g. keyboard backlight, volume, brightness, etc.

  Any solutions would be welcome.

  Thank you.

  Product name: HP ENVY 15 Notebook PC
  Product number: J2E80EA #ABU

  Laptop: HP ENVY 15-j151sa

  Hello @Spudy96,

  Thank you for your quick response!

  You can try to perform a System Restore.  If this does not work, then you could also try to install the previous version of the BIOS of your Support Site.  Let me know how it goes.

  Good luck!