HP Envy 15 with Ralink RT3290 loses wireless n If windows updates 8

I have a HP Envy 15-j040eo that has worked well until about two weeks ago, but there is no longer recognized my wireless-n. At this time, I win 8.1 64 bit with automatic updates. Other computers and iPhones is always recognized my wifi.

After spending hours and days with the support of HP, we finally did a complete reset of the computer. Now I have Windows 8 with the works of disabled and wireless-n updates very well until I allow windows to date. If windows is allowed to update the computer does nor recognize the network. With other networks - n or with cable it works fine. The only way that the HP Support and I found get wifi work is to reset the computer. If I only update the wifi still doesn't work.

The wireless adapter is a Ralink RT3290 802.11bgn and it works with the driver 5.0.25.0 on windows 8. When I had first of all the question I tried to update driver V5.0.46.0 but he still has not found the wifi-n in windows 8.1.

BIOS is updated to the latest version and even if I turn auto updates of the network was cut when the upgrade of Windows 8 to 8.1 but on Windows 8 it works until I decide not to update the wireless adapter driver.

As I'd rather have 8.1 and updated windows up-to-date with automatic updates; How can I configure to always work with wireless-n?

Hi PMR.

Welcome to the HP Support Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

I understand that you have problems with your card wireless after the upgrade to Windows 8.1. I'll be happy to help you with that. One of the things is recommended when upgrading is deleting or disabling all USB devices one thing that many people do not know is that the wireless card uses an internal USB connection. So, before you upgrade either your device manager under network adapters find Ralink RT3290 wireless adapter. Then right click and select Disable. With the wireless you will need to connect via Ethernet temporarily. Once the update is completed, activate the card and install this driver Ralink RT3290. Give that a try and let me know how it goes.

Thank you

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