HP Envy 17-n009a: windows 10 hp envy 17-n009a

The Integrated Intel Graphics HD5500 reports as being compatible with the blu - ray, (it is not possible to pass the 940 m Nvidia on this machine).

But the driver of Windows 10 Intel HD5500 reports as not not compatible?

(Using the latest driver on the HP download site).

SDF15,

Thanks for the suggestion, but I've made some progress today.

If I select the integrated graphic card driver, Adviser of Cyberlink Blu - Ray runs using the Nvidia 940 M driver card and the driver reports as support Blu - Ray.

I had tried previously to run this test by selecting the NVIDIA processor high-performance and driver as reports not supported, which is a strange result.

Compliance IHE Cyberlink Blu - Ray test only works if the option of integrated graphics driver is enabled.

I also tried this test using the Intel HD5500 driver and the driver also failed the test of conformity of Blu - Ray. Even if the graphics card reports as Blu - Ray compatible.

Using the graphics driver integrated all key criteria now give a pass (I'm running with an external USB3 Blu - Ray drive as this machine is equipped with a DVD - RW).

Even if all the criteria now pass, PowerDVD 15 gives the error 80040111 classic that is usually reported if the machine is not HDCP.

I provide Cyberlink to see why the HP Envy 17 - n009a is unable to read blu - ray, even if it passes all the criteria of the Blu - Ray Advisor.

Thanks for your suggestion. Furthermore, Windows 10 940 M Nvidia driver on the HP site for this laptop gives error file corrupted during extraction. I have raised a case with HP about this.

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