HP ENVY 17 Notebook PC E8A11UA #ABA Rev 1965-110 motherboard TS

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• Hard drive error (HP ENVY 17 Notebook PC, PN: A9P79UA #ABA)

  at startup, I get the Message disk error hard and please run the hard drive test in the System Diagnostics

  Hard drive 1 (3F1)

  F2 System Diagnostics

  For more information, please visit: www.hp.com \go\techcenter\startup

  I ran boot test, 100% of the system memory is ok, but it took a lot of time

  I ran disk hard test then I get this message

  "Main hard drive Self Test

  Quick test

  Red, I get (HDD 1 fault)

  Hard drive Self Test

  Full test

  Red, I get (HDD 1 fault)

  INTELLIGENT testing of output control

  "color yellow, I get (SMART hard drive SPENT).

  Please how can I solve this urgent problem. Moreover, how much disk hard comes with the hp envy 17 notebook pc?

  HP ENVY 17 Notebook PC, PN: A9P79UA #ABA {deleted private information}

  Here are the specifications of your laptop of HP ENVY 17-3077NR. You receive the error code indicates that your computer's hard drive has failed or is about to fail. To resolve this issue, you must replace the hard drive with a new one that is similar to the original hard drive. It is clear this form, this model uses a single 750GB 2.5 "SATA hard drive.

  Once you replace the hard drive, you will need to use your HP recovery disc set staff to return the computer to a factory State. If you don't create these disks, you may order from HP or third-party provider ComputerSurgeons.com. If the figure 25 Windows product key on your computer is still readable, you can download Windows and install it using the product key on your computer.

  Please click the White Star of KUDOS to show your appreciation

• HP Envy 17 Notebook PC TS: Can't update the video driver

  HP Envy 17 Notebook PC TS

  F9M13UA #ABA

  64 bit

  I upgraded to win 10. Now when I try to open CC Adobe Illustrator I get this message: "one or more cards software drivers are not updated. To use the GPU Performance, upgrade the software drivers to the latest version and then restart illustrator".

  I ran the program from the HP driver from the HP site search and I get this: "HP has encountered an error when trying to analyze your product. " Please verify that your product is turned on and connected, and then try again in a few minutes. Or display all drivers available for your product below. »

  I found a driver in the list below this message

  High definition (HD) of Intel Graphics Driver 10.18.15.4248 place 169.2 MB 25 January 2016

  I tried to install it and got a different error message saying "the pilot is not validated for this computer. You can get the correct driver from the manufacturer of the computer. »

  I'm not a computer genius. All I want is for Illustrator work. How can I get the driver I need?

  archivedmemorie

  Based on your response, I did a new search for the drivers of your PC, based this time on the product number that you provided, instead of the template information in your thread title and found very different results!

  Here is the link for the drivers and software page: http://support.hp.com/us-en/drivers/selfservice/HP-ENVY-TouchSmart-17-j100-Notebook-PC-series/5425742/model/7415743

  The Intel driver you mentioned matches on the page - so I have no idea why you get this error message.

  Have you tried to download and install the Nvidia driver?

  Given that your PC is so recent, I suggest you contact the HP customer directly and have them put you in contact HP Technical Support.  If all goes well, they can solve the driver problem, you meet with.

  If you live in the United States or the Canada, details are on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

  If you live elsewhere, contact details are on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

  Good luck

• HP Envy 17 Notebook PC - Audio device used by another application

  Yesterday I connected a HDMI cable to the output to a Toshiba TV. After disconnecting the cable I have no sound on my HP Envy 17 Notebook (this laptop has Beats Audio). Product # is EOK85UA #ABA.

  Hello

  Try the following.

  Open windows control panel, open Windows Update, select "View update history" in the left pane and then select "Installed updates" link in the next window.

  Locate the KB2962407 update, right click and choose uninstall.  Once completed, restart the computer, open windows control panel, open Windows Update and select "Check for updates".  You will see the update that you have uninstalled just offered once again - right click and select "Hide update".

  After that, you may or may not need to remove and reload the Audio driver (probably IDT) - If you do, how to use the Recovery Manager to reinstall the software and drivers is detailed in the document in question on the link below.

  Recovery Manager - Windows 8.

  Recovery Manager - Windows 7

  Kind regards

  DP - K

• HP ENVY 17 Notebook PC: Unlock BIOS

  Because im going to install ubuntu alongside windows 15.04, I need to disable secure boot. I go and I find that I can not change a lot. I did a little research and discovered that you have to "unlock" your BIOS. How can I do this?

  OS: 8.1 64-bit Windows

  PC: HP ENVY 17 Notebook PC

  BIOS: Insyde F.65, 2014-11-20

  RAM: 8 GB

  Processor: Intel Core i7-4700MQ @ 2.40 GHZ

  BIOS mode: UEFI

  SMBIOS version: 2.7

  NVM, I solved it don't answer.

• HP Envy 17 Notebook 3002ea - need to add more MEMORY...

  Hello

  I have a HP Envy 17 laptop 3002ea (number of product A2Q36EA #ABU) with the following characteristics:

  HP ENVY 17 Notebook PC model system
  System Type x 64-based PC
  Processor Intel Core i7-2670QM 2.20 GHz, 2201 Mhz, 4 Lossnay, 8 logical processors
  Hewlett-Packard Version / Date BIOS F.08, 11/07/2012
  SMBIOS Version 2.7
  Physical memory (RAM) installed 8.00 GB
  7.95 GB total physical memory
  4.66 GB available physical memory
  15.9 GB total virtual memory
  10.8 GB available virtual memory

  I want to add more RAM, preferably another 8 GB (I use the laptop for work in post production, animation, editing the videos etc.). Please could someone advise me:

  WHAT should I buy?

  WHERE I can buy it?

  HOW to add in my laptop / install it?

  I am a complete novice when it comes to laptops!

  Thanks x

  Hello

  Unfortunately, 8Gb is the maximum ram (IE 2 x 4 GB modules) which can be installed in the machine - I have used the same model exactly myself.

  This can also be confirmed on the following link.

  http://www.crucial.com/UK/store/listparts.aspx?model=envy%2017-3002ea & cat = RAM

  Best regards

  DP - K

• HP envy 17 notebook pc: start password necessary admin

  Need bios admin password for the following:

  HP envy 17 notebook pc

  Product #G0U21AV

  System disabled: 76480512

  Please help

  @chammin00

  Please enter:

  69588534

  Kind regards.

• HP Envy 15 Notebook PC TS: Problem sound Intermittent HP Envy 15 TS / Windows 8.1

  Specifications of the computer:

  HP Envy 15 Notebook PC TS

  Product # E1P05AV

  8.1 Windows 64-bit

  Intel Core i7-4700MQ CPU @ 2.40 GHz

  2 x 8 GB of RAM

  Map of KBC Version 93.52 system 1963

  Graphics device 1: NVIDIA GeForce GT M 740 V.10.18.13.5435

  Graphics device 2: Intel Graphics HD 4600 V.10.18.10.3304

  Audio: IDT High Def Audio CODEC / pilot: stwrt64.sys V.6.10.6491.0

  Question: In the past months, my sound will go off randomly automatically.  If I close the lid and let the computer in to sleep mode or if I restart the computer, the sound comes back.  When the sound disappeared, the volume buttons on the keyboard, so to work with a lag and the mute on the keyboard does not work.  Try to use the sound test, or even navigate the tabs in the Properties section of speaker to accuse also considerably by the sound does not work.

  I noticed other things: I was watching a youtube video when the sound came out, I left the chrome tab that I used for the video and the sound comes back a few seconds later.  He then disappeared a few seconds after I opened a new tab and returned to watch the video.  I had also the same thing happens with the help of a video editing software - quit the application, sound came back, returned to the software, sound went out after a few seconds.  I also had both sound back after going to the speaker properties - Advanced tab and switch format, by selecting the test button and clicking on OK when a message saying "the sound system is in use, taking the test can cause the application to fail" (or something similar).

  I tried to use various utilities for troubleshooting when the problem occurs - the find and troubleshooting audio fix is no problem AND the device is listed as working properly in Device Manager.  I've uninstalled and reinstalled the latest drivers for the IDT HD Audio CODEC several times - no help.  In addition, the problem has been resolved not when I converted briefly to Windows (back to windows 8.1) 10.  In addition, I tried to use the other pilot of "High definition Audio Device" in place and place of the IDT CODEC, but the same problem happened - sound turns off randomly until I rebooted or put my computer to sleep.

  I'm pretty computer - savy but I can't seem to understand what the problem is.  It doesn't seem to be a hardware problem or the sound would probably not come back so quickly or clearly as it does...

  One last piece of information: I noticed that the first time that I reinstalled the Windows audio 24/06/2015 - and also several updates were installed on the 23 & 24 June - watching these updates to see if they are the cause of the problem.

  My father had a speaker bluetooth for Christmas - I tried it out on my computer because it works completely independently of my sound card and it was working fine.

  I bought one of my own for $30 at target - Jam Classic Wireless Speaker - and now I have wonderful sound.

  Does not resolve the issue of the root, but the problem is solved!

  I'm just upset that HP gave me the such a card its crappy that it only lasted 1 1/2 years before give me questions, just long enough to ensure that the warranty expires...

• HP ENVY 17 Notebook PC: Plugged not supported message when plugged AC

  When my HP ENVY 17 Notebook PC is connected, it is is no longer in charge, and the battery icon says "plugged in, not load."  I ran a best of battery using HP Support, and the message says "battery reports a failure and should be replaced as soon as possible... ».  My laptop is less than 3 months.

  This means that the subsystem of loading of the motherboard is ok.

  Had considered running a recovery to see if it would solve the issue?

  I would try that before you send it.

  Beforeyou send in warranty repair, you must really have everything you don't want stored on an external drive anyway.

• Envy dv4t Notebook: SmartPlacement on hard drive?

  Hello people,

  My younger son helps people bring their computers from the dead and lonely people gave envy dv4t Notebook in question here having decided to upgrade to a newer version. He has in turn gave it to me.

  I preferred App Defrag and after install and opening it, I see that the harddrve is not configured for SmartPlacement. Which is, of course, a major requirement for this application to function properly.

  I open the BIOS (which has a date of 2013 of origin) and see Nothing on SmartPlacement anywhere.

  Am I right in thinking, I might as well uninstall my Defrag app and just use the good old Windows Defrag?

  Thanks in advance... Mark

  God bless... Mark

  Hello new SDF15,

  Do you already have an application with a unique built-in function/feature the feature simply NEED becomes (for you) is just a function which all THE systems have?

  Well, even before receiving response from Raxco my dilemma and after watching again the problem, the answer has jumped off the screen of the laptop. 1, the hard drive is (logically) configured with the D:\Recovery of patitioned in car first on the disk. Then, of course, SmartPlacement, which is first reading the first partition is said that there is a problem here.

  The real C:\ drive shows SmartPlacement works very well!

  Once again, thank you for your patience... Mark

• HP Envy 17 Notebook PC TS left hinge problem

  Left hinge on my HP Envy TS 17 Notebook PC pushes the lower lid of my laptop open whenever I open and close my laptop. My desire is quite recent and it is still under the one year warranty.

  Hello

  Yes.  MY problem is solved.  Company and I got the replacement unit successfully.

  Note: If you have a lot of software installed, especially of VMs on your current laptop, so my personal advice would be to get the repaired unit, I came across the problem to reactivate the license think little software, I do several facilities and refuse activation.   However after talking to the licensing issue has been resolved, but it consumes a lot of time.

  However, if the activation of the license is not a problem for you then unit replacement is better.

  Concerning

  PS. but in the new laptop also, I always get a little tic noice when I open and close the laptop from the left hinge.   That is why I it opens very slowly.  I have just pray and hope that it does not break.  because I get 2nd replacement.

  --------------------------------------------------------------------------------------------------------------------

  Hi JigneshDesai,

  mjhuang (honor student) released a new response Notebook Hardware on 27/09/2014 23:47

  Subject: Re: HP Envy 17 Notebook PC TS left hinge problem

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• HP ENVY 17 Notebook PC: HP recovery discs - are these bootable?

  If I order the recovery disks HP ENVY 17 Notebook PC (by specific product number), would I be able to recover and reinstall Windows 8 Pro in a newly formatted and repartitioned C drive and be able to activate my Windows?

  Thank you

  Rico

  When you request support, please provide the model name and product number complete (p/n) of the HP computer in question. HP/Compaq made thousands of computer models. Without this information, it can be difficult, even impossible to help you solve your problem.

  The information requested above are on the bottom of your computer, inside the battery compartment or on the BIOS boot screen. Please see How can I find my model number or product number? for help more to find this information. DO NOT include your serial number. Please enter the product/model information consumer HP Online Support page and post it here for our review.

  

  The support of HP recovery that order you from HP is bootable and will return your computer to a factory State. If the media is going to install Windows 8 Pro is based on the exact specification of your computer.

  If you have any other questions, feel free to ask.

  Please click the 'Thumbs Up' white LAURELS to show your appreciation

• HP ENVY 15 Notebook PC: unknown device on PCI Express Root Complex

  Gentlemen.

  Recently bought the HP Envy laptop and upgraded to Windows 10 immediately.

  HP ENVY 15 Notebook PC
  15 - k200na (ENERGY STAR)
  L0C83EA #ABU

  10 64-bit Windows Home

  Device reporting Manager: unknown device on PCI Express Root Complex

  Hardware ID:

  ACPI\VEN_HPQ & DEV_6007
  ACPI\HPQ6007
  * HPQ6007

  have been unable to solve together searched a lot!

  Can you please help.

  Thank you

  Dave

  Hi, Dave:

  You need this driver...

  This package provides the HP 3D DriveGuard software (HP ProtectSmart Hard Drive Protection) for the laptop models running a supported operating system. HP 3D DriveGuard software protects the drive hard by parking the heads if cell phone accidentally falls, or is suddenly struck by another object.

  File name: sp71811.exe

• HP ENVY 15 Notebook PC: HP Envy 15 action keys works do not (F9, F10 and F11)

  My laptop has been working fine since purchase, but last week, I noticed that action F10 F10 & F9 keys (jump, play/pause, skip) did not work for their function. Before last week I could just press the key to activate, I read other posts of this forum and the answers did not work pressing fn + alt + (key action), either by pressing fn + key action. To make this work I need to access the bios screen and change the default values, but it only works when the laptop is on. If I turn the laptop, turn again he resorts right back to does not. Action all other keys work e.g. keyboard backlight, volume, brightness, etc.

  Any solutions would be welcome.

  Thank you.

  Product name: HP ENVY 15 Notebook PC
  Product number: J2E80EA #ABU

  Laptop: HP ENVY 15-j151sa

  Hello @Spudy96,

  Thank you for your quick response!

  You can try to perform a System Restore.  If this does not work, then you could also try to install the previous version of the BIOS of your Support Site.  Let me know how it goes.

  Good luck!

• HP ENVY 17 Notebook PC: Memory installed in the new HP envy 17 t

  Software HP Support Assistant displays Kingston 8 GB 1600 MHz memory installed on my HP ENVY 17 Notebook PC. Equals this Kingston memory installed the Kingston 8 GB 204-pin DDR3 SO-DIMM DDR3 1600 (PC3 12800) computer laptop memory model KVR16LS11/8 I intend to buy to upgrade my Envy 17 and 16 GBs?

  Yes, that's the correct stuff. The Kingston can operate at 1.35 or 1.5 volt. Before the upgrade, although I advise you, you remove the RAM that is in it and watch it. Is - this 4 black memory per side or 8? Match what you have.

  If it's 'the Answer' please click on 'Accept as Solution' to help others find it.