HPOfficejet Pro 8600: Printing problems

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• Officejet Pro 8600 printing problem

  I bought my Officejet Pro 8600 on 4 June 2014. I use windows 7-32 bit, everything worked fine until June 25, when I got an error message when you try to print saying "unable to communiucate with printer. I ran out and the printer worked again. On June 27 the same message, but his time of 8 hours of troubleshooting has not solved the problem. During a clean reinstall everything if fine, green all ticks, then all at once the connection is lost, managed to print a document during this time, but then print to square 1. Sometimes the software automatically detects the Lan connection and sometimes I have to put the IP address but two methods fail after a short time. I closed my firewall, but that made no difference. Talked to my son who is a computer expert and it is strange to have the same problem with its HP printers, which it has failed to resolve yet. I am 72 years old and have reached the point of despair that nothing seems to work and I've only had the printer for 3 weeks, that I would really appreciate if you have a solution. cordially 2dx

  2DX

  You run any type of anti-virus program?

  Create a new TCP/IP port with the static IP address assigned to the printer.
  Do not use the Port of discovery of HP created by the installation of the printer driver.

• OfficeJet Pro 8600: Printer offline and HP Support for Windows 10 don't come upward

  I'm trying to scan pictures to my computer.  Have upgraded to windows 10. My printer is connected wifi.  I bring the printer in Control Panel, set up my printer and it says printer is offline.  Indications are no good they do not appear to be implemented for users windows 10. When I try to go to the hp support for windows 10, I have just a white screen.  I am very frustrated.  I can print to the printer, but he won't let me not scan to the computer, and that's what I need.

  Hi @Procats,

  Welcome to the HP Forums!

  I understand that you cannot scan on Windows 10, with your HP Officejet Pro 8600 printer. I'm happy to discuss this issue scan for you!

  Please, try the following steps:

  Check the connection of the printer on the network and troubleshoot any problems with the printer, router, installation or connection.

• OfficeJet pro 8600 printer-how to make this program work and installation?

  I have problems printing. I wonder how to ste it to the top and do work.

  Moved from feedback

  Original title; printer Officejet pro 8600

  Hi David,

  1. what operating system is installed?

  2. what security software is installed?

  You can go through the printer manual to know how to set up the printer and make it work.

  You can also refer to these items and check if that helps.

  http://h30434.www3.HP.com/T5/printer-all-in-one-install-setup-e-g-Windows-8/How-do-I-install-printer-software-on-HP-OfficeJet-Pro-8600/TD-p/1123283

  http://h30434.www3.HP.com/T5/forums/SearchPage/tab/message?filter=labels%2Clocation&location=Forum-Board%3AInstall&q=OfficeJet+Pro+8600+printer

  Let us know if you need assistance with any windows problem. We will be happy to help you.

• OfficeJet pro 8600 print a single vertical black line when using the charger

  OfficeJet pro 8600 print a single vertical black line when using the charger

  Hi @realestatejeann,

  I see that you have found one black vertical line when using the ADF. With a few steps, we should be able to solve this problem.

  Make sure that the printer is connected directly to a wall outlet. (do not use a hub or a surge protector) This ensures that the printer is full on and can help this situation.

  Here is a document for the cleaning of the glass Strip and the underside of the scanner cover.

  Vertical stripes, lines or streaks on Copies, faxes or scans.

  If you need help, let me know.

  Good day!
  Thank you.

• HP Officejet Pro 8600: Printer does not print in color

  I just got the color cartridges refilled at Costco. Now, my printer does not print in color.  I printed out a diagnosis and cartridges are showing that they are full.  The actual color of magenta is a deep rose, so I know that some of the magenta is crossing. Cyan (blue) and yellow printed black on diagnostic tests.  I know that Costco filled cartridges with the appropriate color because I can see the color on/in the cartridge.  Suggestions on what to try? I bought the printer on January 27, 2013.

  Hi @monitons,

  Welcome to the Forums of HP Support!

  I see that your HP Officejet Pro 8600 printer will print correctly since fill you the ink cartridges. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution" if I helped successfully will solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I understand the frustration you are experiencing.  It seems that there is a problem with the print head or ink cartridges.

  To determine the cause, I would like to use this document:

  • Fixing poor print quality

  If the problem persists, I suggest you try a new complete set of ink cartridges.

  How many times have you filled out the ink in these cartridges?

  TIP: Reloaded cartridges can stop functioning over time, if the nozzle one chip or ink is damaged.

  Note: HP recommends you to use genuine HP cartridges. HP does not guarantee the quality or reliability of cartridges HP cartridges refilled HP.

  If you have completed all the above steps and your product still has a problem, service the product.

  Contact HP for service in all countries except Asia-Pacific.
  First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair.
  Cost of repair out-of-warranty printers may apply.
  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on options contact HP - click Get phone number
  File number and phone number are displayed.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• HP Officejet Pro 8600 Plus: problem of print head

  Have had this printer for a couple of years without any problems.  All of a sudden getting the message: printhead appears to be missing, not detected, or incorrectly installed. Lived all the recommended diagnostic checks but still a problem. I got it working the first time but then after a few days print message pops up again. The message won't let me come back to the homescreen on the printer.  I took it by a realignment and the printer prints a test page. If the printhead has been the problem, then I thought that he would not be able to print a test page. Any suggestions?

  Thanks for your support Gemini02.  As well as through the HP recommended diagnostic tests I blush as the printhead to hot water, but still the same message. I also downloaded and reloaded the drivers, but to no avail.  The machine is 3.5 years old and so I came to the conclusion, it exceeded its use by date.  The cost of a new print head is $ 70 while the printer, HP Officejet pro 8600, is now manufactured and was replaced by the Officejet pro 8620 which sold $275 by HP.  HP said that because of the age of the printer, there is no guarantee that a new printhead will not solve the problem.  I then bit the bullet and ordered a new printer.

• Problem with HP Officejet Pro 8600 printer - HELP Please!

  Help!

  I installed a new set of cartridges (black and color) in my printer HP Officejet Pro 8600 today and now it won't print a document.  I did everything I knew to do that isn't much.  I even uninstalled and reinstalled the printer without success.  I am a 71 year grandmother, who is working on a project for my grandson.  A kind person out there in cyperspace could you please give me some advice on how to restore my printer?  Thank you! Sharon-

  I'm so bad that down below where I have to select a category, I don't know even what to check, because I don't think my problem apply to one of them.  It's just a problem with a printer.  Will you please excuse anything I check because I do not know and there is no "miscellaneous" category

  Thank you very much for the reply.  After "fiddling around" with the cartridges, uninstalling and reinstalling etc, I finally got to work.

  Thanks again for your response!  I appreciate your time!

  Sharon

• HP Pavilion: validation of the officejet pro 8600 printer failure

  I am connected to my Officejet Pro 8600, can be seen in the list of printers, I can send documents to the queue print - but when I try to complete printing, he seeks the printer and I get the message "printer Validation failed."  Help, please!  It works perfectly fine on other laptops in the House.

  Hi @CAAJ,

  Thank you for joining the Forums of HP Support!

  I see that you have installed the printer, but it still won't print. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  Please download and run the print and Scan of the doctor, it will be probably diagnose and fix the problem you are experiencing.
  What were the results when you ran the printing and scanning doctor (she print or scan, error messages)?

  If the problem persists, try the steps in this guide:

  • Print jobs stuck in the print queue (Windows)

  I hope this information is useful. Please reply to this message with the results. Good luck!

• OfficeJet Pro 8600 e. problem scanning scanning and Capture App Win 8.1

  OfficeJet Pro 8600 e.  New.

  Installed on HP Envy touch 23. Running Windows 8.1.

  Wireless set in place. Fine prints.  Problem is the digitization of the HP scanning and capture the software App 8.1 Win

  With the help of scanning and Capture App I can scan pictures very well.  They come out clear.  Scanning documents in GRAY has several bands/lines in gray on the entire page vertically running.  Scanning COLOR documents are very good.

  Also, if I scan from the printer directly using the touch screen of the printer, the output of scan is fine.

  I did the Scan utility to discover any errors and it show everything.  I think it is a software error.  I'm going to uninstall the HP scanning application, and then reinstall.  So, I'll do the uninstall/reinstall and accountable.

  Also, I would like to know if there is a program of office for scanning?  I prefer to use it instead of the modern HP Scan and capture App.

  Thank you...

  Hi artrum,

  I understand that you have been scanning your Officejet 8600 problems using the program window of scanning and Capture. I will certainly do my best to help you with this!

  What you explained, I think: you're right, it seems that it is only a problem with scanning windows and the Capture program and as you could scan from the front of the printer you certainly have the HP software installed. I want to make is that you use the HP scanning software, where you must run is no longer in question.

  To access the HP scanning software and be able to access it easily from your Office I would like you to follow the steps below:

  1 go to your start screen and just start typing File Explorer. You should be able to open it then to access the files on your computer.

  2 then open Local (c) disc, followed by Program Files (x 86), followed by HP, then HP Officejet Pro 8600, followed finally by bin.

  3. in the bin folder, you should see HPScan. You will want to right click on HPScan and go to send to, and then select Desktop.

  Now, you should see HP Scan on your desktop and be able to open and browse this request.

  Hope this helps, have a nice day!

• How are added to the HP Officejet Pro 8600 printing solution Center

  The center of printing solutions shows my Photosmart C5580.  No idea how to add an OfficeJet Pro 8600?

  Shlomi Hi and thanks for a quick response.

  I had hoped to add 8600 Solution Center as an HP upgrade / download link in the menu Wizard printer you mention using the icon, re - set the default printer for the "8600 Fax.

  He also changed the list of this menu screen to be only four: HP printer Asst (but does nothing when a click), Set Prefs, see what printing and the printer to customize.

  Previous menu, as you no doubt refers, had several printer features that included all submenu links functions, I used (including to scan a doc, preferences, etc.).  Frustrating...

  After uninstalling and reinstalling, tweaking, etc, I always have this quick menu by clicking on the icon of tune.  I have tried different methods of scanning as the right click on the printer in Control Panel devices, but the scanning from which lead to a horrible list of basic functions, a confusing list of formats, etc.

  Finally, I did a scan in the screen menu of the printer who made a point "scan" in the Start Menu, I right click it to pin that on the Start Menu, then created a new shortcut on the desktop with the path to him... and now the icon / printer works to get the menu scanning.  Phew!

  About the loss of the Solution Center is regrettable.  Very handy tool to do the various tasks and the refinements of a scanned document that do not exist in the limited functions / buttons on the 8600 scan menu results.

  At the same time and while I'm... To the laserjet subject large workhorse of HP LJet 1320, several other positions and all forums have problems loss of functionality after passage from XP to Win7.  I finally got all but one device works (PCL6/5th, printing on both sides, etc.), but the pilot is only 600 dpi quality close to the project, instead of the prior 1200 dpi (especially good for forms, thin fonts, etc..).  Which is just a discharge on the technology and support for the products that brought me as a customer to use HP in the first place.

  Thanks again for your reply and your suggestions.  Ready to try anything to solve the so-called reliable downloads / upgrades.

  Best regards...

• OfficeJet pro 8600: printer works fine, but the software is not

  Printer works fine.

  However, the HP support the program "HP OfficeJet Pro 8600" will not start. I can see it in the HP folder under all programs, but clicking on the program name has no effect. The program name poins to "C:\Program HP HP Officejet Pro 8600\Bin\HP Officejet Pro 8600.exe" - UDCDevicePage Start

  In addition, in devices and printers in Control Panel, the printer connected displays. By double clicking on the icon takes me to...

  

  Opening HP All - in - One Printer Remote takes me to the window right... but the printer shows offline, and the various functions (scan, fax, etc.) are not available. (As noted, the printer is currently online, and I can print correctly.

  Connection to the wireless printer.

  All these functions work fine if I call them from the physical control on the front of the printer Panel.

  I don't know if these are two separate issues, or the two aspects of the same problem.

  Any thoughts?

  Thank you.

  Hello

  Try to install the following hotfix, then try to open the HP Officejet Pro 8600 software:

  http://support.HP.com/us-en/document/c03640384

  You can see any difference?

• HP OFFICEJET PRO 8600 PRINTING GIBBERISH AT WINDOWS STARTUP

  Hi all!

  My name is Steve and I have a question. I apologize in advance if I'm duplicating this question from another thread.

  Our office has 3 computers connected to a router. The HP Officejet Pro 8600 is connected to the network. There is a problem with 2 of the calculated.

  The question is then 2 3 computers (1 running XP Professional, 1 running Windows 7 Professional are booted up (off) to the printer start printing gibberish and going to print until its cancellation.) Printing will start until Windows has loaded the login window (user account screen).

  Any suggestions? The major functions of printer for everything else.

  Hello

  We use the same previous printer cable. However, we can certainly try another cable. There is no problem printing with any of the programs that we use with the exception of one of them, (known compatibility issue).

  At this point, we don't know if the gibberish that prints to the windows startup is a problem with windows or perhaps the network.

• OfficeJet Pro 8600 - Print margins are off, slow and noisy printing

  I have problems printing my printer HP Officejet Pro 8600. When I am able to print the process is extremely slow and the printer made a lot of noise before and during printing. In addition, the margins are off compared to those on the document itself. The left margin is so great that it is cut a part of the document on the right side. I tried to unplug and restart the device and it is set back to the factory, but the questions remain. I printed a test page and it looks good, but speed, noise and margins continue to be a problem. How can I fix these problems?

  Thank you!

  What you mentioned, it seems that something is happening with the material. Here are two links to try to fix it, please choose the one that corresponds to the computer you have

  Slow printing in Windows: hardware issues

  Slow printing in Mac OS X 10.4 and later versions: printer problems

• HP Officejet Pro 8600: Printing of custom formats

  I try to print my wedding invitations.  The documents are WORD documents and they are not your standard size models.  For example, one is 5.85x5.85 but when I print them I get the error of mixmatch.  How do I get my printer to use a custom paper size?  Will be a sad day if I can't print my invitations.

  Help, please.

  Alex

  [email protected]

  Hi @SouthernFried and welcome to the Forums of HP!

  I see you are having problems printing of your invitations. I'd be happy to try to help!

  I'm including a list of the formats supported for this printer paper:

  Specifications for series printer HP Officejet Pro 8600 e-All-in-One Series

  Also, I recommend the following on:

  Create paper formats in Windows 7, Windows 8, and Mac OS X

  Invitations, they have any kind of border on it pre printed?

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!