HP envy 4500. paper jam problems

Similar Questions

• HP Envy 4500: paper jam

  I have a strange problem that nobody has ever seen on this forum that I can tell.

  It not the elements how to print the document, wireless or wired or just straight up asking for an alignment page - sucks it the printer in a piece of paper, to spend some time 'impression' and then it jams. When I take the paper, nothing about this except for a black spot. The ink levels are both 90%. I took a flashlight and doing everything that I could to see if there is no actual jam. There are not. I cleaned both trays + rollers with alchol. When I open it upward to jam on, the book has no way to make even the print heads. It cannot continue beyond this section. I did nothing with it. It just started happening. Is this a problem with double-sided printing?

  Hello @larryzhang6263,

  It is a great place to get help! I read your post and see that the book custody interference. Please provide detailed information and the steps you have already tried. I want to help you solve this problem.

  As you experience this problem to print the alignment page, I don't think it would be a problem of double-sided printing.

  It can be a carriage jam that causes this problem, try the procedure described in this paper: a Message appears 'Transport Jam' of HP ENVY 4500 e-all-in-one HP Deskjet Ink Advantage e-all-in-one 3540 Printer series. Do not take into account the title.

  If the problem persists, contact HP customer care to find out what service or the recovery options are available. Check the model number and the form to receive a file number for
  more fast help.

  Please click the 'Thumbs Up' to thank me for my efforts! If this helps you resolve the problem you are experiencing, please click the "accept as Solution. Keep me posted. Good luck!

• I have a hp lj4 paper jam problem. How can I chat with an expert today?

  The printer lj4 passes the self-test.

  The printer merges the front page that the message of paper jam.

  The paper is not wrinkles just stops.

  She does it with a number of different toner cartrages.

  The printer had only light home use.

  I suppose it may be a mechanical or electrical sensor problem

  Is there a service manual for this printer showing sensors and

  mechanical training courses?

  Hi wsinger,

  I suggest you find a service center to help you remove the output assembly. This requires you to remove all the covers and withdrawal of all carefully don't not to damage other internal parts. You might be able to buy the exit assemble from the link I provided earlier, but I don't think that you will be able to replace just the belt. Let me know what you find?

  Have you considered upgrading to a new printer laserjet?

  Course Laserjet printers

• HP ENVY 4500 CN36V1P183: Scanning problems

  My Mac OS 10.11.4

  I was able to scan by clicking on HPscan.app.  Now, I get this message.

  Scan reported an error. HP ENVY 4500 series AirPrint is currently unavailable.  Please check if it is connected and turned on, or try again later.    Where can I find AirPrint?

  I also used to be able to scan using HP Scan Pro.app.  Now I get a message Sorry, scanner could not be initialized. (Scanner not found)

  Help

  Hi @karenjoygreen,

  Thank you for joining the Forums of HP Support!

  I understand that you are unable to scan with your HP Envy 4500 printer. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  You are unable to scan because the driver of Airprint support printing only, do not scan. It is possible that an Apple update he could change.

  To resolve this problem, it must add the printer using the HP driver.

  Fix permissions of the drive on the Mac:

  1. Close all applications.
  2. In the Apple menu, click OK, click Applications, and then click utilities.
  3. Double-click disk utility.
  4. Highlight your hard drive / partition on the left.
  5. Click on check and then repair disk permissions.
  6. Restart the computer.

  Reset the printing system:
  Note: This will remove all printers in the print and Fax/Scan, any printer deleted can be re-added later by clicking the sign plus (+) symbol.

  1. Click on the Apple icon and then click on System Preferences.
  2. Click on Printers & Scanners.
  3. Make a right click (or Ctrl + click) in the left white side panel, and then click Reset Printing System.
  4. Click OK to confirm the reset.
  5. Type the name and the correct password.
  6. Click OK to reset the printing system.

  Add the printer:

  1. Then click the + to add the driver, select the printer (you may need to click the drop down menu to select the name of the printer).
  2. Then click the Add button. Do not add driver AirPrint.
  3. Now, try to scan the image.

  Hope that answers your question. Please reply to this message with the results. Thank you for posting!

• J3680: Paper jam problem

  I had a paper jam (not the first) and I removed the paper from the front of the printer. There was no sign of damage on the paper and it's stock, I used previously. Now, I have a warning visible paperless paper get stuck in the machine. Is there a way to reset the sensor?

  Hello! Welcome to the community of HP @PHRED96,

  I came across your post on paper jam issues you have with your Officejet J3680 and wanted to tender hand. I recommend first trying every step in the guide I posted for you below. If you have tried all the steps, please check your messages private to my absolute last suggestion, that you can try at your own risk. If my suggestions do not help to solve the problem, you will need a new unit altogether. I'll leave the HP below contact info if you want to contact them for your replacement options.

  I hope this information helps!

  A "paper jam" or "Original Jam" Message appears for HP Officejet J3600 all-in - One Printer Series

  Click on the thumb to below testify my help!
  Click on the "accept as Solution" if I'm you guide to a solution!

  Contact HP:
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number appear

• HP Envy 4500: Claim Code problems. The printer is already done.

  Hello

  I am trying to add my new HP Envy 4500 to my account connected to HP, but when I enter the claim code, I get "the printer is already claimed. "In order to claim this printer, you must remove the previous owner.  Looking through the forum, it seems to be a fairly common problem.  I disabled / re-enabled web services to get a new code to claim, but it gives the same result.  I even reset the printer default and tried.  This time, connected HP indicated that it had saved my printer successfully, but when I go to the devices tab of the web page I am greeted with the message "it looks like you have not added all devices connected HP account".

  Any advice would be greatly appreciated, I'm hoping to use the instant program of HP ink, but unless I can add the printer to my account, I will not be able to.

  Thank you

  I managed to get this working afterwards by registering a new user account with HP with a different email address.  Not an ideal solution (and apparently not a rare either) but at least it works now.

• 4500 paper jam error

  This machine worked well for me over the years. This morning, I tried to print and received the error - paper jam: clear and press OK. I pulled the paper at the back intact. Again, the printer immediately jams now as soon as I hit OK and the paper goes into the machine. If I stop and disconnect as soon as it's on, I get the paper jam error. I inspected inside the machine from the front and the back and see paperless. I had nothing out torn. In addition, the rolls all appear clean and that there are no even dust in the machine. I did the reboot with holding the # and 3 # 6. Whenever I give my language and location, I'm back for the paper jam: clear and press OK. If no document is loaded I still get the error if it is busy it gets pulled into a time jams. Removed the back stuck pages have 3 reels as dashes on any page about 2 inches down. I read like 45 Messages other users. Is there anything else I can try or should I start shopping?

  If you get the error message of paper jam and have even done the reset, nothing helps, the only other suggestion is to remove the ink cartridges and do a hard reset (remove the power cord at the back of the printer, while it is running and then plug it ten seconds later come back in).  While the ink is out, take a flashlight and look carefully where the ink goes.  I saw jams of real transportation continues to display the error message of paper jam.

  When you turn back on the printer by plugging the power cord in back in, look at transport, make sure that it moves freely.

  It is probably a machine off the power to the next level and can be more effort it is worth to take apart and find the exact speed the cause.  I'm sorry you're having this problem, but you have certainly confirmed that you did all the classic steps to fix this.  I hope this helps you.

• HP envy 4500 e: printer problem

  Click Print for pictures and he wants Telec.  Uninstalled software and drivers, reboot the printer i.e. power and usb disconnected for twenty minutes before reinstalling.  Always wants to fax my print mode and advises connect me to a fax.  When I remove this screen an E-mail type box appears with the attachment that I want to print.  ????????

  Hello @ginger20 ,

  Welcome to the HP forum.

  I understand that when you try to print, you get invited to a fax.

  I would like to help.

  When you install a fax printer capable it creates usually two icons.

  In your scenario, one would be HP Envy 4500 and other fax HP Envy 4500.

  More time in this case the default printer was set to the fax version.

  Go into devices and printers.

  Right-click on the fax printer no, and then select set as default.

  If you have only an icon, right-click it.

  Then hover over to set as default printer.

  This should produce a list of printers 'stacked' on this icon.

  I hope this helps. If you need more help please let me know.

• HP Envy 4500: Ink cartridge problem

  I replaced the black cartridge a few days ago and the printer worked very well. Today when I try to print, a get an error message ' Incompatible or cartridges cartridges listed are not intended to be used to this printer. I removed them and put them in again and again to get the message. I only use HP inks and the order's ink that says HP for my printer

  In the paper here troubleshooting steps can help solve the "incompatible cartridge" error on your new fancy 4500 cartridge.

• HP Envy 4500 ~ transport Jam

  I just bought this printer. I'm trying to install it. I'm stuck after installing cartridges. The display shows 'transport Jam. The printer carriage cannot move... "I see no visible obstacles. I have taken the cartridges out and reinstalled several times. I unplugged and plugged the power cord several times for different durations. I'm about to make it. Help, please!

  My son came home and fixed my problem. I had to start him early, and he's got to work. Thanks for your help.

• HP Envy 4500 software installation problems

  I just bought a HP Envy 4500th printer all-in-one. I can't install the driver CD-ROM or by download. I get an error message that says: 'the EncodePrinter procedure entry point could not be located in the dynamic link library KERNEL 32.dll'.

  Is this something that can be corrected? Should what steps I use? Any help would be greatly appreciated

  Hello

  What operating system you are using? What is Windows XP?

  Right click on desktop, and select Properties.

  What exactly is your version of operating system? What version of Service Pack is listed?

  Searching on the net, this is likely encounter on Windows XP Service Pack 2 or below, be aware that the printer requires SP3 and that could be the cause.

  Try checking this thread, it seems to address the exact issue as described:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-windows_update/the-procedure-entry-point-decodepointer-could-not/d10325a4-3b11-4c05-9F8B-02fcfd884991

  Shlomi

• HP Deskjet 3520: paper jam!

  I get the message "Clear paper jam then press OK" but I looked through the printer several times, I do not see the jam. I watched the video of youtube on how to clear paper jams and it did not work for me

  I need help SAP

  I need to print and to send important documents

  Thank you

  Greetings,

  Please follow the instructions in the article HP below about fixing paper jam problems in Deskjet 3520:

  http://h20564.www2.HP.com/hpsc/doc/public/display?docid=c03258367

  Although I am an employee of HP, I speak for myself and not for HP.
  Click on the button + thumbs up if I helped you. Mark the accepted Solution if I solved it your request.

  Thank you!

• HP printer Envy 4500 does not share print and else, says paper jam

  Just bought HP Envy printer 4500 which is supposed to print on both sides.  I put a copy of a document of two faces in the place where the document is supposed to copy.  I put the function copy, black ink, 2 Facer.     Then, I pressed 'start' and a copy out of feeder.  When I pressed on the two long side once again I get the message 'paper jammed' I called HP and Best Buy and nobody can help you.  HP support says paper I use is the cause.   Excuse me, but this is a multipurpose with 96 bright paper, 20 lb.   Best Buy tech told the paper or the paper type has nothing to do with anything.    I wanted to only two printed sides to save paper, but I can't live without this feature.

  But, for the record, I learned the machine is faulty by Best Buy and return.   I don't think it's paper or defective.   What do I do and where can I find the explicit directions to copy both sides of the paper.  No computer!

  Hello

  The procedure:

  • Press copy,
  • Touch 2 faces
  • Touch black or color

  Now the printer says «face...» "It will copy the first page, do not remove paper.

  • Turn the paper on to the second page (or put the second page on the glass).
  • Press ok

  It will copy the second page.

  Kind regards.

• Officejet 4500 wireless problem paper jam

  any ideas on fixing a paper jam that jams in front right, Hy boredom on sequence. Thank you

  It was probably a 'star' wheel shaft, thin metal wheels that actually affect the output paper to push against the exit roller.  He can detach when aggressively to remove a previous jam paper.

• Want to 4500 All in One Printer: Envy 4500 and Photo paper

  Recently, I tried to use my 4500 want to print photographs, using HP Premium Plus Photo paper. Each attempted printing resulted in the printer telling me that there is a paper jam. I would open it upwards, remove the paper (which has never been really stuck - just looks like he started getting into the printer and stopped) and try again... Paper jam. I don't have the paper in the tray - went out my plain paper. I am able to print correctly on plain paper, but it won't take photo paper. Any ideas on how to solve this problem?

  Hi @kpdevlin,

  Welcome to the Forums of HP Support!

  I see you are trying to print a picture on your craving 4500 All in One Printer and it keeps blocking. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  Looks like there could be a problem with the rolls of paper, print settings, or the paper tray.

  Please work your way through this guide to see if you can solve the problem, a 'Paper jam' error on HP ENVY 4500 e-all-in-one HP Deskjet Ink Advantage e-all-in-one 3540 Printer series.

  Make sure that the printer is connected directly to a wall outlet. (do not use a hub or a surge protector) This ensures that the printer is full on and can help this situation.

  You have a photo that you can try to make a copy of, as a test? It would be to help eliminate the printing as the cause.

  Please make sure that the paper type/quality settings are correct, for more information, please see this guide. HP ENVY 4500, printer Deskjet 3540 - change the Mac OS X print settings.

  In addition, if you have access to a Windows computer running Windows 8.1 or earlier, it is an update of the firmware available for your printer. HP Envy 4500 series firmware upgrade to improve the performance of the printer.

  If you have completed all the above steps and your product still has a problem, service the product.

  Contact HP for service in all countries except Asia-Pacific.
  First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair.
  Cost of repair out-of-warranty printers may apply.
  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number are displayed.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!