J3680: Paper jam problem

I had a paper jam (not the first) and I removed the paper from the front of the printer. There was no sign of damage on the paper and it's stock, I used previously. Now, I have a warning visible paperless paper get stuck in the machine. Is there a way to reset the sensor?

Hello! Welcome to the community of HP @PHRED96,

I came across your post on paper jam issues you have with your Officejet J3680 and wanted to tender hand. I recommend first trying every step in the guide I posted for you below. If you have tried all the steps, please check your messages private to my absolute last suggestion, that you can try at your own risk. If my suggestions do not help to solve the problem, you will need a new unit altogether. I'll leave the HP below contact info if you want to contact them for your replacement options.

I hope this information helps!

A "paper jam" or "Original Jam" Message appears for HP Officejet J3600 all-in - One Printer Series

Click on the thumb to below testify my help!
Click on the "accept as Solution" if I'm you guide to a solution!

Contact HP:
Step 1. Open the link: www.hp.com/contacthp/
Step 2. Enter the product number or select Auto detection
Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
Step 4. Scroll down and click on: contact HP options - click Get phone number
File number and phone number appear

Tags: HP Printers

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