General HP 8600 printer error

We bought this new printer to Costco for more than a year. He began to send me general error message just now. I have replacement cartridges in it (not factory HP) and they are full and not leaking. For some reason it won't print with them. I bought also a CISS system for it earlier and he gets the 'General error' message with him as well.
I tried to reset and sometimes it works, it would reset (pull cable from the printer while the printer is turned on) it would show that the cartridges are full and he puts himself in 'cleaning up' and all of a sudden it gives me "General printer error" without specific code.
I removed all the cartridges, and then I tried the following:

I would setup Magenta cartridge and it would show me the rest of the cartridges are missing

I'd install the Cyan cartridge, and it shows the rest of cartridges are missing

I'd install black cartridge and it shows the rest of cartridges are missing

If I install the yellow cartridge, it goes into "the General printer error.

I wonder if it's a general malfunction with head of printing or something else?

I called HP customer service, but they were less than helpful. Basically told me to reset it (by pulling on the cord) and see if it works, has not. HP person then proceeds to tell me how their printers are and asked me if I wanted to buy one! I was very anxious at this moment there, I spent several hundred dollars on this printer and I just want to make it work. Its a great printer - when it works.

So I wanted to just update.  I didn't need printer for awhile until the end of last week and I decided to tinker with it even more.

I researched still more and saw a video of someone rinse a print head in warm water under a sink. I decided to do as a last resort. After I rinsed, I dry real and reinstalled. I reinstalled cartridges installation and the test page printed printer. Ive printed several pages again later. I changed cartridges of the CISS system installation and printed a few pages to test and it works fine! Looks like it might have been just blocked and had to be rinsed.

Printer works again and I hope to keep working for a long time. I was considering using it as a target shooting, perhaps at a later time, then

Tags: HP Printers

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