HP envy 5532: printer

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• HP Envy 5532: Printer shows offline

  I have a HP Envy 5532, and was connected by wirelessand successly worked fine but suddenly went "offline". The printer showed a wireless connection. I rebooted the PC and router without result. I since then connected the printer directly to the computer via the USB port and I can see it in Device Manager, but he remains firmly 'offline '. Help!

  Hey @AWA1947,

  Thanks for getting back to me on this subject. I am pleased to hear that the USB connectivity issue has been resolved. With regard to the problem of wireless connectivity can I please have you follow the steps below to check if the computer and the printer are 'talk' on the network. Once that determine us if there is wireless I will guide you through the steps to resolve the error "offline."

  Step 1: Remove the network copy:

  Because the offline version of the network printer is not printing at all, I'll have you remove this copy.

  1. Open your menu Start by selecting the Windows icon at the bottom left of your computer screen or by selecting the Windows key bottom left of your keyboard to the right of the Ctrl key
  2. On the start screen, type devices and printers
  3. Click on devices and printers to the start
  4. In the printers and devices window, locate your copy HP Envy 5532 e-all-in-one printer (network) . Right-click on the network your printer copy and select "delete" or "remove an instrument."
  5. The only 5532 envy you want to display in this folder is the USB version.
  6. Once the network copy has been deleted please close the devices folder and printers

  Step 2: Check of connectivity:

  Then, I will be having you check if your computer and printer communicate on the wireless network.

  1. On the front panel of your HP Envy, tap the Setup (key) button at the top right
  2. Under the Setup menu, touch Wireless option
  3. Touch Wireless details
  4. Take note of The IP address and the network name SSID
  5. On your computer Windows 8.1 Please check the wireless network that you are connected to ensure that your computer and the printer are connected to the same network. Avoid to connect to networks of comments. Also make sure that your printer and computer are connected to a network of 2 ghz. If you have a double router band it can broadcast connection times 2 GHz and 5 GHz. Printers are not based on connections to 5 ghz. If you don't know how to check this, you may need to speak with your router manufacturer.
  6. When it was confirmed that your printer and computer are on the same network, please open the internet browser on your computer
  7. In the address bar of please enter the printers IP address. Don't include not the www.
  8. Search this site. A Web site for your printer should now open. This is what we call the integrated webserver (EWS browser) printers
  • Opens a Web site for your printer: This confirms that your printer and your computer communicate successfully on the network. It is possible that the old copy of the printer on your computer network has a different IP address. If the IP address has changed on the printer, computers are designed to recognize this change and continue to work with your printer. However, in some cases computers will not 'see' the network printers more. In this case your printer will remain "offline" until the IP address under the software has been updated. Please proceed to step 4 below.
  • If a Web site for your printer does not open: This indicates that your printer and computer are not communicating. This may be due to your router blocks the communication, or invalid wireless configuration. Please proceed to step 3 below to resolve this issue.

  Step 3: Powercycle network:

  1. Start by unplugging the power cable to your router
  2. Once your router is unplugged, turn your printer off
  3. Then, shut down your computer
  4. After 30 seconds to 1 minute, reconnect your router
  5. Then, turn on your printer
  6. Turn on the computer

  After a few moments, please check your computer to make sure that your internet connection is running again. Try browsing a few sites. Once the internet is to answer it please access the menu of configuration (key) on your printer again. In the Wireless menu please see wireless details and take note of the IP address. Once you have the IP address please try to access the site of the printers on your computer using the IP address.

  • If a Web site for your printer now opens correctly: That your printer and your computer communicate wirelessly once more. There is likely an update ran on your network that temporarily blocked the printer. Please proceed to step 4 below.
  • If a Web site for your printer still fails to open: Please see the Setup menu (key) on the front panel of your printer. Depending on the configuration of the menu go to Wireless menu. Select restore default network settings in the wireless Menu. Once the default network settings have been restored, please go to the Wireless Setup Wizard and follow these steps to reconfigure your printer. Once you have an IP address on your printer try to access the site of printers again. Should open a Web site now for your printer please proceed to step 4 below. If a Web site still fails to open, please do not continue troubleshooting at the moment.

  Step 4: Reconfigure the network connection:

  1. On the desktop of your computer, please click on the HP Envy printer Assistant icon. It should look like this:

  

  2. once the software HP opens click utilities top

  3. click on the software and the configuration of the printer

  4. Select 'connect a new device '

  5 follow the prompts on the screen to install your printer on a network

  Once your network printer is installed successfully, please try wireless printing to check if the problem is now resolved.

  Please reply to this message with the result of your troubleshooting. Good luck!

• SNPRH-1202: Interruption of HP Envy 5532 print job

  I have a printer Envy 5532 all-in-one and for some reason whenever I have a multi page, the printer printing stops printing at halfway to 3/4 the way through work.  For example, if I printed a 10 page job there only printing 6 pages completely and stop the 7 page approximately 1/4 of the way through this page.  Then I have to go back and reprrint the start of employment where the last job stopped.  I just bought this printer about 2 months and a half there so he shouldn't do that.  Any ideas why my printer done and what can be done to remedy this?

  Hi @ehill ,

  I see you are having problems printing multiple pages. I will definitely do my best to help you.

  Disabling the option collate should allow it to print several documents correctly.

  In your printing application, select file, print, number of copies, select 2.

  Uncheck the Collate box.

  You can now change the number of copies.

  Collate should now stay disabled.

  Try to reprint the document of several pages.

  If you use Windows 8 and the printer is on a network, download and install the fix for Microsoft KB3000461.

  Download the hotfix for Windows 8.1.

  You may need to assign a static IP address, this information is provided in the link called workaround to step 3.

  If you need assistance, please let me know the results and the following information.

  What operating system do you use? How to find the Windows Edition and the Version on your computer.

  How is the printer connected? (USB, Ethernet, WiFi)

  Good day!
  Thank you.

• HP Envy 5532 Printing green lines across the page when scanning in color

  Hi, I'm Green striped wallpaper is the best way to describe it, when I scan a document color the entire page has this striped background green and the image being analyzed. The printer is around the age of 18 months.

  I tried all the diagnostic tools that are available through the printer, nothing seems to clear it.

  Any suggestions?

  Hey @thelentons,

  Welcome to the HP forums! I hope you enjoy your stay here.

  I understand that your e-all-in-one printer of 5532 Envy is scanning with green lines. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet , not a surge protector. Once it's done remove any paper flat from the printer and turn the printer off, then on again. Finally we will try to make a copy. If the copy has lines so you have a hardware problem. If you are able to make a copy without lines so you can have a software problem.

  If you have a hardware problem

  While the printer is turned on remove the cable at the back of the printer for a minute, turn on the printer and try to make a copy.

  If the copy always has lines in it then we will make a factory reset the printer. I'll send you some pointers on how to do so shortly in a private message.

  If after the reset you still have lines in print then the printer needs to be replaced. You can contact HP support by clicking here and filling out the form below.

  If you have a software problem

  I can provide you with more information, but I need to know what operating system is on your computer. If you are not sure what your operating system is you can click here to find. Please let me know what you use, and I'll be better able to help you.

  I hope this solves your problem of copy and wish you a nice day!

  If this solves your problem then please help others to find this post by clicking on accept as Solution on my post.

  If you appreciate my help so please let others know by clicking on the icon below my post thumbs up.

• HP Envy 5532: Printer Clain Code

  I'm trying to get the claim code printers to join sintant of ink.  I keep going round in circles

  I pressed the button internet and printed sheet, but there is no code claims there

  I followed the instructions from the internet, but still no code

  Help

  Thank you

  Lisa

  Hi Lisa, the claim of printer code may appear on the information sheet in the form of an e-mail, for example [email protected]. In this example, the code request is the alphanumeric string of characters preceding the ' @hpeprint.com ' to abc234vbn3434.

  This is the code that you will need to associate your HP account connected your printer in order to register for the service of the ink instant. I included here a link to a support documentwhich runs through how to do this. I hope this information helps, but after back if you are still experiencing problems.

  Best.

• HP Envy 5532 printing problem

  I just installed a HP envy5532 and am unable to print a word document. When I try it says that the State of the printer is 'offline' and just saves the document in the print queue. How can I change the status from 'offline' to 'online' as I guess that's the problem.

  Thank you

  RavenSteve

  Hello

  Download and run the utility HP Print and Scan Dr. from the link below.

  www.HP.com/go/Tools

• HP Envy 5532: Printer stop printing after 2.5 pages

  The last three times I used the printer to print multiple copies of a page that the printer has printed the pages about 2.5 then stops printing.  The hologram always stops in the same paper.  I print wirelessly from a laptop HP.

  Hello
  Microsoft has released a patch that should answer this question.

  Install the hotfix below and check differences:
  http://support.Microsoft.com/kb/3000461/en-us

  Please let me know if that helps get the problem resolved.

  Concerning
  Shlomi

• HP Envy 5532: print

  Can someone help and let me know how I can put a red heart related to something that I feel

  Hello

  And what is the software for your documents? Many word processing software, such as Microsoft Word, you can insert images (images, Clipart (s)) on a document. Many simple text editors cannot.

  Kind regards.

• Implemented two-sided printing on Envy 5532

  I must say that documentation that accompanies my desire 5532 was pretty non-existent.  I use the printer with a HP Pavilion laptop wireless, an Apple MacBook laptop and an Apple iPad.  I have several questions about printing with my Envy 5532 printer:

  (1) how to set 2-sided?

  (2) can I toggle back and forth between tradional 1 sided print and print 2 sides?

  (3) what is the best way to turn the print quality (normal Fast<=> ?

  Thank you

  Blazer 5

  Hi @Blazer5,

  Welcome to the HP Forums!

  I see you're wondering how to set up printing double-sided with your HP Envy 5532. I'm happy to help you!

  To set up duplex printing, I recommend you to go through this guide, print on both sides of the paper (duplex) for HP ENVY 5530 e-all-in-one and Deskjet Ink Advantage 4510 e - all-in - One Printer Series, such that it has instructions for Windows and Mac. Also, here are some tips for you to follow:

  Include the following can help you to avoid potential problems when printing on both sides of the page.
  Do not print on both sides of the following types of paper, or jams may occur:

  • Transparencies
  • Envelopes
  • Photo paper
  • Glossy paper
  • Paper lighter than 60 g/m2 (16 lb).
  • Heavier than 105 g/m2 (28 lb) paper.

  Several kinds of paper require a specific orientation when you print on both sides of a sheet. It's letterhead, preprinted paper and paper with watermarks and pre-perfores holes. The printer will print the first side of the first book. Load paper with the top edge first and the side to be printed facing downwards.

  In addition, this post, Vista / Win 7 Duplex printing Troubleshooting Guide, by @Bob_Headrick. Maybe some answers for you as well.

  In the print dialog box (after selection file and print), you will see a box next to duplex printing, which can be checked or unchecked, to toggle between the two functions.

  To change the print quality, you want to go through this guide, the series e-all-in-one HP ENVY 5530 and series of e-all-in-one HP Deskjet Ink Advantage 4510 - Print Documents (Windows).

  For future reference, here is the user guidefor your printer.

  I hope this helps!

• HP envy 5532: HP ENVY 5532 won't print in color, no option to change

  Hello

  I recently bought a HP Envy 5532 printer and it prints in color test pages, but it won't let me print anything else in color, there is no project option only black and white or black and white

  Hi @katie67,

  from your description, it looks like a hiccup with the driver. We will reset the printing system, repair disk permissions, add the printer using the driver and try to start a new search.

  Reset the printing system

  1. Click on the Apple icon ( ), then click on System Preferences.

• Unable to print from the Mac Book Air (OS 10.9.2) on HP Envy 5532

  Hello

  I just bought a new HP Envy 5532 printer but cannot print to the device? (Wireless)

  When I add the printer using 'System of preferences, Printers & Scanners etc', I get the following message:

  "Unable to verify the printer on your network" unable to connect to 192.168.1.116 due to an error. You want to create the printer?

  If I click on continue, he adds the printer ok, however, if I try and use it, work just sits in the print queue without actually printing.

  I am able to ping and connect to the printer using http. I am almost able to scan a document so that it is directly connected via http, however, once a doc has been scanned, I am unable to 'download' or see it in reality.

  It seems that network connectivity is fine, however, as I still can't really complete all print jobs.

  Any suggestions would be welcome.

  Thank you

  J

  Hi JMatt100,

  Welcome to the HP forums!

  I see your message you have a craving 5532 that doesn't seem to connect with your Mac running 10.9. I'm sorry to hear what is happening, but I will certainly do my best to help!

  I recommend that you try power cycling your network, with the printer and the Mac. To do this, please turn the printer and the Mac off and wait until they close completely. Then pull the power cord on the router for 30 seconds. Once the router is plugged in please wait for all the lights to return to normal before you turn on the printer and the Mac back on. Once it's done see if Mac acts differently when you try to connect with envy.

  If the problem persists, I would you reset your printing system (do not add the printer back immediately), and then perform a check/repair your disk permissions. Once these full please download software HP for your printer and see if you can get things working properly using the HP software.

  I hope hear from you soon!

• HP Envy 5532: Connect to the Dell laptop

  The HP Envy 5532 printer works wirelessly with Dell laptops? Thank you.

  Of course, why wouldn't it?

• HP envy 5532: connection problem

  I recently bought an hp printer for my iPad. No problem it connected and worked very well to the first impression, but I tried my Tablet yesterday and he told me no printer found air. Tried everything to work but nothing works. Becomes very angry.

  Hi @boonwis1950

  Welcome to the Forums of HP's Support.  I see that you are no longer able to print from your iPad to your Envy 5532 printer.

  I've included the document Printing Over a Wireless Network with Apple AirPrint FAQs .  There is a section titled "what to do if a"Find AirPrint printers"message on my Apple device?".  It has the necessary troubleshooting steps.

• wanted to the hHP 5532: print electro-photographique

  I just bought a new HP ENVY 5532 printer today. Put in any and everything works fine apart from the printing of photographs, either by a r file directly from an sd card.

  I've followed all the instructions to try to improve the quality:

  Perfect ink levels, Test page is perfect, released the cartridges and handed over, have selected the best image quality and so on, but my pictures come out terrible, as mottled, fuzzy spots!

  Help, please

  Hello again, just to let everyone know what happened with my printer problems.

  Been busy indulging at Christmas and new year to post lol.

  Then arose the next morning of the day after Christmas and was ready to pack away printer box and go visit the store I bought. Before I did I thought (for some reason) I would give it one more go and see if I could fix myself.

  Started the printer, select a picture, choose 'Print', paper type, size, etc, etc and click on print. Eagerly, I look at the paper comes out slowly and this IS!

  Printed picture perfect! No not all wet, not canvas, not fuzzy search, no ink on the back of the book... PERFECT!

  So it seems, it has resolved itself or may have a few prints of clear/correct itself, I don't know. As far as I know is that I have printed several pictures since and they all light up spot and am impressed by the quality of the pictures too.

  So thank you all for the comments, finally solved... Somehow...

  Happy new year to you all

• I can't print from my stick duo memory Sony on my hp envy 5532 what I am doing wrong? Please

  I have a Sony camera that has a memory stick duo sony and it does not in my hp envy5532 what am I hurt? He used to fit into my printer Epsom ok... help

  Hi!, Puppydoog:

  Welcome to Forum!

  If you have a camera Sony, with Tick Pro Duo memory, you can first of all, with the camera software and connector cable, download for PC, or through one of the card reader, PC (Kingston FCR-HS219/1 or similar). After that, you can copy to the PC with the same card reader, SD card, for use, in your printer, HP Envy 5532.