HP envy 5532: connection problem

Similar Questions

• HP Envy 5532: Connect to the Dell laptop

  The HP Envy 5532 printer works wirelessly with Dell laptops? Thank you.

  Of course, why wouldn't it?

• HP Envy 5532 printing problem

  I just installed a HP envy5532 and am unable to print a word document. When I try it says that the State of the printer is 'offline' and just saves the document in the print queue. How can I change the status from 'offline' to 'online' as I guess that's the problem.

  Thank you

  RavenSteve

  Hello

  Download and run the utility HP Print and Scan Dr. from the link below.

  www.HP.com/go/Tools

• 5532 ENVY: ENVY 5532 has a connection wireless but not recognized

  My printer is showing a Wi-Fi connection (the light is solid and blue).  I ran a test report and all past with a very good signal quality.  When I try to print from my laptop or iphone, I get a message indicating that the printer is not connected (on my laptop) or no airprinters (on my iphone).  Before last night, everything printed fine.  You can provide any assistance is greatly appreciated.

  Hi @shaunaB44,

  Welcome to the HP Forums!

  I noticed that you can not connect wireless printer HP Envy 5532 for your Mac OS X 10.10 Yosemite. I'm happy to help you with this problem of connection!

  To confirm that your printer hardware is working, you are able to print a test page from the printer control panel? Video: print a test page.

  You see error messages on the display of the printer?

  In the meantime, try the steps in this guide, "printer offline" or "printer not responding" Message (OS X). And let me know what happens!

  If this, or one of the posts on this thread, helped you to solve the problem, please click on accept as Solution on the message. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

  Hope to hear from you soon and thank you for posting!

• HP Envy 5532 - Win 7 64 - bit - USB printing problem

  Hi all

  I recently bought a HP Envy 5532 all-in-one, which is located to the sides of

  my HP Compaq 6000 running Windows 7 Pro 64 bit.

  I tried a few HP diagnostic programs, which recognize,

  but do not solve the problem and suggest uninstall and start again.

  I also installed the latest driver download, rather than the installation disc.

  I also tried the Fixit Windows for the USB, nothing helps.

  My problem is, no matter how to install software/drivers to support this

  device, I can't print via USB.

  Once installed, I print a test page for 'printer properties', I can see the coil of the page

  in the active jobs window, then disappear and... nothing.

  There seems to be a link broken between the printer and USB001 which is the virtual USB port

  Everyone knows and if so, please share how you solved.

  as it is driving me crazy.

  Thanks in advance

  After doing a bit more research, it is certainly a problem of Windows security permissions.

  I have a workaround by following this link and can now print. :-), but do not know the security implications.

  Not sure that the installer sets incorrect permissions during installation,

  Certainly, I ran the installer as an administrator and still had the problem.

  Maybe you could advise on the required parameters?

  https://social.technet.Microsoft.com/forums/WindowsServer/en-us/56f102d6-E53A-42a9-9855-1e01efeb4cd2/Printer-Spooler-access-denied-on-local-printers?Forum=winserveressentials

  Hope this helps to determine what the problem

  concerning

  Terry

• HP Envy 5532: Scan failure HP Envy 5532

  Hello.

  I'm having a lot of trouble with my scanner. First I tried to scan to my computer, but it wouldn't connect. I was then able to get the scan to email works, however not it keeps saying failed scan. I'm not sure what to do?

  Hi @CRR123,

  Welcome to the HP Support forums.

  I understand that what you see a scan failure error trying to analyze with your HP ENVY 5532 e-all-in-one printer to your Mac OS X 10.10 Yosemite. I want to help you with that.

  Failure of scan — messages, on the printer or the PC monitor usually indicate a problem with the printer hardware.

  Sometimes scans fail because not enough power is starting the printer and the scanner bulb is not able to become fully enlightened. When it comes to scanning, it can certainly help to plug the printer directly into a wall and try to avoid using limiters power surge or power bars.

  Here is a document, you can use to troubleshoot the failure of scan - A 'Scanner failure' Message displays on the all-in-one control panel and you can not scan, copy or fax.

  Please let me know if that solves the problem, or if you need assistance.

  In fact, if it helps you to find a solution, please click on the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• HP Envy 5532: Printer shows offline

  I have a HP Envy 5532, and was connected by wirelessand successly worked fine but suddenly went "offline". The printer showed a wireless connection. I rebooted the PC and router without result. I since then connected the printer directly to the computer via the USB port and I can see it in Device Manager, but he remains firmly 'offline '. Help!

  Hey @AWA1947,

  Thanks for getting back to me on this subject. I am pleased to hear that the USB connectivity issue has been resolved. With regard to the problem of wireless connectivity can I please have you follow the steps below to check if the computer and the printer are 'talk' on the network. Once that determine us if there is wireless I will guide you through the steps to resolve the error "offline."

  Step 1: Remove the network copy:

  Because the offline version of the network printer is not printing at all, I'll have you remove this copy.

  1. Open your menu Start by selecting the Windows icon at the bottom left of your computer screen or by selecting the Windows key bottom left of your keyboard to the right of the Ctrl key
  2. On the start screen, type devices and printers
  3. Click on devices and printers to the start
  4. In the printers and devices window, locate your copy HP Envy 5532 e-all-in-one printer (network) . Right-click on the network your printer copy and select "delete" or "remove an instrument."
  5. The only 5532 envy you want to display in this folder is the USB version.
  6. Once the network copy has been deleted please close the devices folder and printers

  Step 2: Check of connectivity:

  Then, I will be having you check if your computer and printer communicate on the wireless network.

  1. On the front panel of your HP Envy, tap the Setup (key) button at the top right
  2. Under the Setup menu, touch Wireless option
  3. Touch Wireless details
  4. Take note of The IP address and the network name SSID
  5. On your computer Windows 8.1 Please check the wireless network that you are connected to ensure that your computer and the printer are connected to the same network. Avoid to connect to networks of comments. Also make sure that your printer and computer are connected to a network of 2 ghz. If you have a double router band it can broadcast connection times 2 GHz and 5 GHz. Printers are not based on connections to 5 ghz. If you don't know how to check this, you may need to speak with your router manufacturer.
  6. When it was confirmed that your printer and computer are on the same network, please open the internet browser on your computer
  7. In the address bar of please enter the printers IP address. Don't include not the www.
  8. Search this site. A Web site for your printer should now open. This is what we call the integrated webserver (EWS browser) printers
  • Opens a Web site for your printer: This confirms that your printer and your computer communicate successfully on the network. It is possible that the old copy of the printer on your computer network has a different IP address. If the IP address has changed on the printer, computers are designed to recognize this change and continue to work with your printer. However, in some cases computers will not 'see' the network printers more. In this case your printer will remain "offline" until the IP address under the software has been updated. Please proceed to step 4 below.
  • If a Web site for your printer does not open: This indicates that your printer and computer are not communicating. This may be due to your router blocks the communication, or invalid wireless configuration. Please proceed to step 3 below to resolve this issue.

  Step 3: Powercycle network:

  1. Start by unplugging the power cable to your router
  2. Once your router is unplugged, turn your printer off
  3. Then, shut down your computer
  4. After 30 seconds to 1 minute, reconnect your router
  5. Then, turn on your printer
  6. Turn on the computer

  After a few moments, please check your computer to make sure that your internet connection is running again. Try browsing a few sites. Once the internet is to answer it please access the menu of configuration (key) on your printer again. In the Wireless menu please see wireless details and take note of the IP address. Once you have the IP address please try to access the site of the printers on your computer using the IP address.

  • If a Web site for your printer now opens correctly: That your printer and your computer communicate wirelessly once more. There is likely an update ran on your network that temporarily blocked the printer. Please proceed to step 4 below.
  • If a Web site for your printer still fails to open: Please see the Setup menu (key) on the front panel of your printer. Depending on the configuration of the menu go to Wireless menu. Select restore default network settings in the wireless Menu. Once the default network settings have been restored, please go to the Wireless Setup Wizard and follow these steps to reconfigure your printer. Once you have an IP address on your printer try to access the site of printers again. Should open a Web site now for your printer please proceed to step 4 below. If a Web site still fails to open, please do not continue troubleshooting at the moment.

  Step 4: Reconfigure the network connection:

  1. On the desktop of your computer, please click on the HP Envy printer Assistant icon. It should look like this:

  

  2. once the software HP opens click utilities top

  3. click on the software and the configuration of the printer

  4. Select 'connect a new device '

  5 follow the prompts on the screen to install your printer on a network

  Once your network printer is installed successfully, please try wireless printing to check if the problem is now resolved.

  Please reply to this message with the result of your troubleshooting. Good luck!

• SNPRH-1202: Interruption of HP Envy 5532 print job

  I have a printer Envy 5532 all-in-one and for some reason whenever I have a multi page, the printer printing stops printing at halfway to 3/4 the way through work.  For example, if I printed a 10 page job there only printing 6 pages completely and stop the 7 page approximately 1/4 of the way through this page.  Then I have to go back and reprrint the start of employment where the last job stopped.  I just bought this printer about 2 months and a half there so he shouldn't do that.  Any ideas why my printer done and what can be done to remedy this?

  Hi @ehill ,

  I see you are having problems printing multiple pages. I will definitely do my best to help you.

  Disabling the option collate should allow it to print several documents correctly.

  In your printing application, select file, print, number of copies, select 2.

  Uncheck the Collate box.

  You can now change the number of copies.

  Collate should now stay disabled.

  Try to reprint the document of several pages.

  If you use Windows 8 and the printer is on a network, download and install the fix for Microsoft KB3000461.

  Download the hotfix for Windows 8.1.

  You may need to assign a static IP address, this information is provided in the link called workaround to step 3.

  If you need assistance, please let me know the results and the following information.

  What operating system do you use? How to find the Windows Edition and the Version on your computer.

  How is the printer connected? (USB, Ethernet, WiFi)

  Good day!
  Thank you.

• Unable to print from the Mac Book Air (OS 10.9.2) on HP Envy 5532

  Hello

  I just bought a new HP Envy 5532 printer but cannot print to the device? (Wireless)

  When I add the printer using 'System of preferences, Printers & Scanners etc', I get the following message:

  "Unable to verify the printer on your network" unable to connect to 192.168.1.116 due to an error. You want to create the printer?

  If I click on continue, he adds the printer ok, however, if I try and use it, work just sits in the print queue without actually printing.

  I am able to ping and connect to the printer using http. I am almost able to scan a document so that it is directly connected via http, however, once a doc has been scanned, I am unable to 'download' or see it in reality.

  It seems that network connectivity is fine, however, as I still can't really complete all print jobs.

  Any suggestions would be welcome.

  Thank you

  J

  Hi JMatt100,

  Welcome to the HP forums!

  I see your message you have a craving 5532 that doesn't seem to connect with your Mac running 10.9. I'm sorry to hear what is happening, but I will certainly do my best to help!

  I recommend that you try power cycling your network, with the printer and the Mac. To do this, please turn the printer and the Mac off and wait until they close completely. Then pull the power cord on the router for 30 seconds. Once the router is plugged in please wait for all the lights to return to normal before you turn on the printer and the Mac back on. Once it's done see if Mac acts differently when you try to connect with envy.

  If the problem persists, I would you reset your printing system (do not add the printer back immediately), and then perform a check/repair your disk permissions. Once these full please download software HP for your printer and see if you can get things working properly using the HP software.

  I hope hear from you soon!

• HP envy 5532 - poor black printing - trailed missing lines showing

  Hello

  I just bought the hp envy 5532 and found poor print quality.

  While color printing seems to be okish, black is very poor.

  I tried all the tools available via the control panel of the printer, but there are always problems with black printing.

  It's almost as if the black is missing from the lines and. For example on test prints that print a block in black, some of the block is low or striated.

  Runs all tests in diagnosis is also eating away at the ink and not started using the printer to its destination.

  Please help, I really do not want to return the printer, but will do if this is not resolved.

  Thank you

  Bobonthejob.

  Hello Bobonthejoband welcome to the Forums of HP.

  I see that you have print quality issues.  I would try to help.

  I recommend removing the cartridges and perform a power reset. Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

  I also recommend later in this document on the streaks of ink fixing faded prints and other common Print quality problems

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums.

• HP Envy 15 1195eo problem of USB Ports!

  I am facing a problem with my usb ports on my HP Envy 15 1195eo. I tried a number of things to make them work, but nothing did. Basically, when I connect a usb device, it will connect, stay tuned for a very few seconds, then disconnect for a few seconds and then connect for a few seconds again, and he repeats like that of infinity. So I'd like prompting assistance works again!

  News of the computer:

  Model: HP Envy 15-1195eo

  OS: Windows 7 64-bit

  Hello again Unboxeremail.

  That solves the problem at the origin?  This can be useful information.

  I took a look inside the laptop and noticed three ports (2 ports standard right) USB and eSATA/USB port a combination on the left, what port is non-functional?  In addition, the image of the motherboard indicates that the USB ports are not on a panel separated from the motherboard so a connection problem is very unlikely here.

  

  Do you have a multimeter?  Check the USB port to see if the connection is down at random would check it like a hardware problem.
  
  If the problem persists after a new installation of Windows, then this indicates a hardware problem.  This laptop is guaranteed?  You can see here.  If it is under warranty, you should contact HP support and let them know about the issue. The number for US / Canadian customers is 1-800-474-6836.  If you are in another part of the world, you visit HP's Support around the world to find the coordinates for your region.

• HP Envy 5532 e

  When you print multiple pages of a draw, the printer stops and displays an Error Message "printer cannot print the document. The location in the document where the printer stops does not but generally the last or last page.

  Hi 3Peakslite,

  Thank you for visiting the Forums from the HP Support! I see that you are facing problems when printing from Excel spreadsheets to your HP Envy 5532.

  I would like you to take a look at my post of fellow Member of the @JERENDS community, which solves the problem that you are experiencing for some. Please click on the link below to get started:

  Missing/pa rtial prints & printer offline on Windows 8/8.1

  I hope that this helps, please let me know the results.

• Implemented two-sided printing on Envy 5532

  I must say that documentation that accompanies my desire 5532 was pretty non-existent.  I use the printer with a HP Pavilion laptop wireless, an Apple MacBook laptop and an Apple iPad.  I have several questions about printing with my Envy 5532 printer:

  (1) how to set 2-sided?

  (2) can I toggle back and forth between tradional 1 sided print and print 2 sides?

  (3) what is the best way to turn the print quality (normal Fast<=> ?

  Thank you

  Blazer 5

  Hi @Blazer5,

  Welcome to the HP Forums!

  I see you're wondering how to set up printing double-sided with your HP Envy 5532. I'm happy to help you!

  To set up duplex printing, I recommend you to go through this guide, print on both sides of the paper (duplex) for HP ENVY 5530 e-all-in-one and Deskjet Ink Advantage 4510 e - all-in - One Printer Series, such that it has instructions for Windows and Mac. Also, here are some tips for you to follow:

  Include the following can help you to avoid potential problems when printing on both sides of the page.
  Do not print on both sides of the following types of paper, or jams may occur:

  • Transparencies
  • Envelopes
  • Photo paper
  • Glossy paper
  • Paper lighter than 60 g/m2 (16 lb).
  • Heavier than 105 g/m2 (28 lb) paper.

  Several kinds of paper require a specific orientation when you print on both sides of a sheet. It's letterhead, preprinted paper and paper with watermarks and pre-perfores holes. The printer will print the first side of the first book. Load paper with the top edge first and the side to be printed facing downwards.

  In addition, this post, Vista / Win 7 Duplex printing Troubleshooting Guide, by @Bob_Headrick. Maybe some answers for you as well.

  In the print dialog box (after selection file and print), you will see a box next to duplex printing, which can be checked or unchecked, to toggle between the two functions.

  To change the print quality, you want to go through this guide, the series e-all-in-one HP ENVY 5530 and series of e-all-in-one HP Deskjet Ink Advantage 4510 - Print Documents (Windows).

  For future reference, here is the user guidefor your printer.

  I hope this helps!

• Difficulty with scan hp envy 5532

  I just bought a HP Envy 5532 and implemented without problem.

  I'm trying to scan a photo to my computer.

  If I start the scan of the device or my computer (applemac), no preview is available

  the photo I'm scanning is being cut into several pieces and did not scan as a separate photo

  Please could you help?

  Hello
  Please follow these steps, which should solve the problem you are experiencing:

  1. from applications > Hewlett-Packatd, open the HP utility and select your device.
  2. based on Scan Settings open the "Scan to Computer".
  3. click on the tab "scan tasks.
  4. Select the shortcut Scan allows to analyze, and then click on edit.
  5. in the section of scanning from an HP device, click the blue triangle or button view details to expand the menu.
  6. in the expanded menu now, open the drop down next to cultures in and set as none.
  7. click OK and try to scan the image, the analysis should appear is more cultivated.

  Kind regards
  Shlomi

• HP Envy 5532: Power paper

  Can anyone tell how to tighten the slot on the HP Envy 5532 to adapt the width of A4 paper to reduce the movement and the center of the sheet when printing paper?

  Hi @Ptt2!

  Welcome to the community of HP, I hope you have a pleasant experience here.

  I understand you have some problems with the movement of the paper causing a tilt when printing on A4 paper with your 5532 eAll-in-One HP ENVY printer. I'd love to help you with this.

  See the second step > number 5 > 4 Figure in the following document.

  "HP ENVY 5530 e-all-in-one and Deskjet Ink Advantage 4510 e-all-in-One Printer Series - a Message ' Out of paper ' is displayed on the control panel and the printer doesn't pick up paper

  This shows where are the paper guides and how to adjust them.

  If you have the time, I would also take a look at the rest of the document, as there are a lot of tips and tricks to help resolve supply problems you may experience with your product.

  Please reply to let me know if this has been helpful!