HP Envy 5532 printing problem

Similar Questions

• HP envy 5532: connection problem

  I recently bought an hp printer for my iPad. No problem it connected and worked very well to the first impression, but I tried my Tablet yesterday and he told me no printer found air. Tried everything to work but nothing works. Becomes very angry.

  Hi @boonwis1950

  Welcome to the Forums of HP's Support.  I see that you are no longer able to print from your iPad to your Envy 5532 printer.

  I've included the document Printing Over a Wireless Network with Apple AirPrint FAQs .  There is a section titled "what to do if a"Find AirPrint printers"message on my Apple device?".  It has the necessary troubleshooting steps.

• HP Envy 5532: Printer shows offline

  I have a HP Envy 5532, and was connected by wirelessand successly worked fine but suddenly went "offline". The printer showed a wireless connection. I rebooted the PC and router without result. I since then connected the printer directly to the computer via the USB port and I can see it in Device Manager, but he remains firmly 'offline '. Help!

  Hey @AWA1947,

  Thanks for getting back to me on this subject. I am pleased to hear that the USB connectivity issue has been resolved. With regard to the problem of wireless connectivity can I please have you follow the steps below to check if the computer and the printer are 'talk' on the network. Once that determine us if there is wireless I will guide you through the steps to resolve the error "offline."

  Step 1: Remove the network copy:

  Because the offline version of the network printer is not printing at all, I'll have you remove this copy.

  1. Open your menu Start by selecting the Windows icon at the bottom left of your computer screen or by selecting the Windows key bottom left of your keyboard to the right of the Ctrl key
  2. On the start screen, type devices and printers
  3. Click on devices and printers to the start
  4. In the printers and devices window, locate your copy HP Envy 5532 e-all-in-one printer (network) . Right-click on the network your printer copy and select "delete" or "remove an instrument."
  5. The only 5532 envy you want to display in this folder is the USB version.
  6. Once the network copy has been deleted please close the devices folder and printers

  Step 2: Check of connectivity:

  Then, I will be having you check if your computer and printer communicate on the wireless network.

  1. On the front panel of your HP Envy, tap the Setup (key) button at the top right
  2. Under the Setup menu, touch Wireless option
  3. Touch Wireless details
  4. Take note of The IP address and the network name SSID
  5. On your computer Windows 8.1 Please check the wireless network that you are connected to ensure that your computer and the printer are connected to the same network. Avoid to connect to networks of comments. Also make sure that your printer and computer are connected to a network of 2 ghz. If you have a double router band it can broadcast connection times 2 GHz and 5 GHz. Printers are not based on connections to 5 ghz. If you don't know how to check this, you may need to speak with your router manufacturer.
  6. When it was confirmed that your printer and computer are on the same network, please open the internet browser on your computer
  7. In the address bar of please enter the printers IP address. Don't include not the www.
  8. Search this site. A Web site for your printer should now open. This is what we call the integrated webserver (EWS browser) printers
  • Opens a Web site for your printer: This confirms that your printer and your computer communicate successfully on the network. It is possible that the old copy of the printer on your computer network has a different IP address. If the IP address has changed on the printer, computers are designed to recognize this change and continue to work with your printer. However, in some cases computers will not 'see' the network printers more. In this case your printer will remain "offline" until the IP address under the software has been updated. Please proceed to step 4 below.
  • If a Web site for your printer does not open: This indicates that your printer and computer are not communicating. This may be due to your router blocks the communication, or invalid wireless configuration. Please proceed to step 3 below to resolve this issue.

  Step 3: Powercycle network:

  1. Start by unplugging the power cable to your router
  2. Once your router is unplugged, turn your printer off
  3. Then, shut down your computer
  4. After 30 seconds to 1 minute, reconnect your router
  5. Then, turn on your printer
  6. Turn on the computer

  After a few moments, please check your computer to make sure that your internet connection is running again. Try browsing a few sites. Once the internet is to answer it please access the menu of configuration (key) on your printer again. In the Wireless menu please see wireless details and take note of the IP address. Once you have the IP address please try to access the site of the printers on your computer using the IP address.

  • If a Web site for your printer now opens correctly: That your printer and your computer communicate wirelessly once more. There is likely an update ran on your network that temporarily blocked the printer. Please proceed to step 4 below.
  • If a Web site for your printer still fails to open: Please see the Setup menu (key) on the front panel of your printer. Depending on the configuration of the menu go to Wireless menu. Select restore default network settings in the wireless Menu. Once the default network settings have been restored, please go to the Wireless Setup Wizard and follow these steps to reconfigure your printer. Once you have an IP address on your printer try to access the site of printers again. Should open a Web site now for your printer please proceed to step 4 below. If a Web site still fails to open, please do not continue troubleshooting at the moment.

  Step 4: Reconfigure the network connection:

  1. On the desktop of your computer, please click on the HP Envy printer Assistant icon. It should look like this:

  

  2. once the software HP opens click utilities top

  3. click on the software and the configuration of the printer

  4. Select 'connect a new device '

  5 follow the prompts on the screen to install your printer on a network

  Once your network printer is installed successfully, please try wireless printing to check if the problem is now resolved.

  Please reply to this message with the result of your troubleshooting. Good luck!

• SNPRH-1202: Interruption of HP Envy 5532 print job

  I have a printer Envy 5532 all-in-one and for some reason whenever I have a multi page, the printer printing stops printing at halfway to 3/4 the way through work.  For example, if I printed a 10 page job there only printing 6 pages completely and stop the 7 page approximately 1/4 of the way through this page.  Then I have to go back and reprrint the start of employment where the last job stopped.  I just bought this printer about 2 months and a half there so he shouldn't do that.  Any ideas why my printer done and what can be done to remedy this?

  Hi @ehill ,

  I see you are having problems printing multiple pages. I will definitely do my best to help you.

  Disabling the option collate should allow it to print several documents correctly.

  In your printing application, select file, print, number of copies, select 2.

  Uncheck the Collate box.

  You can now change the number of copies.

  Collate should now stay disabled.

  Try to reprint the document of several pages.

  If you use Windows 8 and the printer is on a network, download and install the fix for Microsoft KB3000461.

  Download the hotfix for Windows 8.1.

  You may need to assign a static IP address, this information is provided in the link called workaround to step 3.

  If you need assistance, please let me know the results and the following information.

  What operating system do you use? How to find the Windows Edition and the Version on your computer.

  How is the printer connected? (USB, Ethernet, WiFi)

  Good day!
  Thank you.

• HP Envy 4500: HP Envy 4500 printer problem

  I have a HP Envy 4500 printer which has worked very well for a while. Recently I converted to NBN with a new router and well that the laptop has had no problem with the printer connectitivity. The printer works fine for about 10 days, then do not print. When I use the doctor of printing & scanning HP he passes through the "fix" and finally confirmed that it will be printed internally, but must be uninstalled and installed again. I did it and it installs ok then, (I use the download to be installed on the HP site) and it prints ok again for a while.

  I use the wifi for the laptop and the printer, and even still have the printer close to the router, the printer will print after 10 days. The printer wifi appears connected correctly.

  Why it works for ten days and then do not print unless I uninstall the printer and reinstall?

  Hello

  Thank you for using the forum.

  Have you tried to see if the IP address of the printer has changed whenyou can not print?

  You go to the front panel and press the 'Wireless', and it will display the IP address.

  Now go to the PC > start > all programs (or all apps to win 10) > HP > HP4500 > IP update

  Run small applications and compare if the IP address on your printer software is the same as on the printer.

  If this isn't the case, it is the reason why it can not print!

  Look at this video, he shows how to create a static IP address, there is a part of the video at the end that uses the "update IP address" address verification tool that has been described above.

  Creating a static IP address by using EWS

  https://goo.GL/m4hexn

  Update the IP address is at 01:41

  You may consider to change the address of your printer to Static if it is what the cause of your problem.

  Let us know.

  Thank you.

  Please click on "Bravo Thumbs up" as an encouragement and "Accept as solution" if it helped to solve your problem.

• 4500 HP Envy Photo printing problem - out with a look of sepia tone

  Hello

  I recently installed a HP Envy 4500 printer and have problems printing of photos on my iPhone 5 (ios 7.1.2).

  When I print from my camera pictures come out in a sepia tone color scheme.

  I tried with 2 different pictures and the results were the same.

  I printed from my PC and the color was on the spot.

  A way to solve this problem?

  Thank you

  Hello Talkoon,

  Welcome to the Forums of HP Support!

  I understand that photos of the iPhone printing are not the same color scheme when the photo is printed from the computer.

  Try printing the HP ePrint App photo and let me know what is the result.

  Kind regards

• HP Envy 5532 Printing green lines across the page when scanning in color

  Hi, I'm Green striped wallpaper is the best way to describe it, when I scan a document color the entire page has this striped background green and the image being analyzed. The printer is around the age of 18 months.

  I tried all the diagnostic tools that are available through the printer, nothing seems to clear it.

  Any suggestions?

  Hey @thelentons,

  Welcome to the HP forums! I hope you enjoy your stay here.

  I understand that your e-all-in-one printer of 5532 Envy is scanning with green lines. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet , not a surge protector. Once it's done remove any paper flat from the printer and turn the printer off, then on again. Finally we will try to make a copy. If the copy has lines so you have a hardware problem. If you are able to make a copy without lines so you can have a software problem.

  If you have a hardware problem

  While the printer is turned on remove the cable at the back of the printer for a minute, turn on the printer and try to make a copy.

  If the copy always has lines in it then we will make a factory reset the printer. I'll send you some pointers on how to do so shortly in a private message.

  If after the reset you still have lines in print then the printer needs to be replaced. You can contact HP support by clicking here and filling out the form below.

  If you have a software problem

  I can provide you with more information, but I need to know what operating system is on your computer. If you are not sure what your operating system is you can click here to find. Please let me know what you use, and I'll be better able to help you.

  I hope this solves your problem of copy and wish you a nice day!

  If this solves your problem then please help others to find this post by clicking on accept as Solution on my post.

  If you appreciate my help so please let others know by clicking on the icon below my post thumbs up.

• HP envy 4500 print problems and windows 8.1

  I had some problems printing with my desire to hp 4500. I recently bought this for use with my laptop, which runs windows 8.1. I tried to print wireless with mixed success. I can't print anything product of microsoft office, firefox, etc. I can't print a PDF file or the other - with a catch. If I print the document first with adobe printer, save the document, and then print with the printer of the desire, it will work (for a few pages at least). This happens even if the original document is a pdf file. When I try to print from word, for example, I get a message saying that "your file could not be printed due to an error on HP ENVY 4500 series (network) on. There are several possible reasons...  The scanner works fine with the software provided. Through software troubleshooting, I can print a test page for the hp software, but not the windows printing software (makes me think that this may be a sort of permissions problem that I can't understand). I went through the program of doctor hp, and he says that there is an update of the software. I try to update the software, and I get a message - the printer could not be installed on the network. I'm a bit confused. So - to answer the stupid questions typical-Yes, the printer and the laptop to have the power, Yes, wireless is enabled, Yes, my router works and my printer is connected to it (I can print eoffers/coupons directly from the printer), my diagnostic report is as follows wireless on-pass, wireless working-pass, signal quality-excellent. Connected-pass. unplug the total-7 count, count from last time-1, count last 24 hours - 1. neck of network name (ssid), other corresponding networks ssid-no, the printer settings comply with the router settings without thread-pass, no-pass, Channel-6 filtering, access badge. When I try to print any other documents wthout the adobe solution, I have that is getting the error message that I said previously, or the computer will go through the motions of printing but I never end up having all documents added to the queue. Any suggestions?

  Hello. Thanks again for your help. I found how to solve my problem. I know now that it had nothing to do with the printer or its software. Something was wrong with my registry or files of certain parameters that I couldn't identify myself, that I tried to plug the two this printer in my lapotop via a usb port and installation (with the same problem). The same problem happened when I connected usb printer older that I know works (hp 3050 has-for printing at least) and still had the problem. I just did a windows update and had to reinstall everything. Now, I can print and scan wireless without problem. I would like to have a more simple solution. Maybe the idea of my friend to install a registry cleaner from the beginning was a bad idea. You live and learn, I guess.

• HP Envy 5530: Printer problems

  Since the upgrade to Windows 10 my 5530 desire won't print files from the computer, or scanning/printing correctly.

  I have a partial impression / fainted each time. I replaced the ink carts and drivers uninstall/re-installed with the same results.

  Any help gratefully received!

  See you soon,.

  Paul

  Hi @ph2210,

  Thanks for getting back to me and provide details on the diagnostic report.

  Unfortunately the results indicate that there is a hardware problem with the ink delivery system, because you mentioned that you have replaced the cartridge once already.

  If you have completed all the above steps and your product still has a problem, service the product.

  Contact HP for service in all countries except Asia-Pacific.
  First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair.
  Cost of repair out-of-warranty printers may apply.
  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number are displayed.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• HP Envy 5532: Printer Clain Code

  I'm trying to get the claim code printers to join sintant of ink.  I keep going round in circles

  I pressed the button internet and printed sheet, but there is no code claims there

  I followed the instructions from the internet, but still no code

  Help

  Thank you

  Lisa

  Hi Lisa, the claim of printer code may appear on the information sheet in the form of an e-mail, for example [email protected]. In this example, the code request is the alphanumeric string of characters preceding the ' @hpeprint.com ' to abc234vbn3434.

  This is the code that you will need to associate your HP account connected your printer in order to register for the service of the ink instant. I included here a link to a support documentwhich runs through how to do this. I hope this information helps, but after back if you are still experiencing problems.

  Best.

• Want 5532 - printing problem

  When I try to print a document on both sides of the paper prints the first side but the second sides is only half or less printed, leaving a large empty space.

  Any suggestions as to what is the problem and how it can be solved if you please.

  I solved the problem by reinstalling the call series printer drivers from the Web site rather than the network on the supplied CD-ROM driver.

• HP ENVY 7640: HP ENVY 7640 PRINTER PROBLEM

  Plateau photo guides which seem to be on springs are to tight to allow the photo paper to pull into the printer, I use the main tray to print photos and continue to change paper, can amyone help.

  the printer was still 6 months warranty left on it.

  Hi @keith8179! You are welcome and thanks for the reply,

  I'm happy to hear that you received a replacement printer and it works fine.

  If you have any questions in the future any HP products, you can always reach us.

  We will try our best to help out you.

  Take care

  Have a great weekend!

  Please click "accept as Solution" If you feel my post solved your problem, it will help others find the solution.

  Click on the 'Bravo, Thumbs Up"at the bottom right to say 'thank you' for helping!

• HP Envy 5532: Printer stop printing after 2.5 pages

  The last three times I used the printer to print multiple copies of a page that the printer has printed the pages about 2.5 then stops printing.  The hologram always stops in the same paper.  I print wirelessly from a laptop HP.

  Hello
  Microsoft has released a patch that should answer this question.

  Install the hotfix below and check differences:
  http://support.Microsoft.com/kb/3000461/en-us

  Please let me know if that helps get the problem resolved.

  Concerning
  Shlomi

• The range of printers HP Envy 110 printing problems

  Despite the removal of all items in the queue and try again the printer still will not print and instead of saying that he is ready, he says he is interrupted. How can I fix it so it can print again? x

  Lila2 salvation,

  I understand that you need a 110 which is printing from your PC problems. I'm sorry to hear that and will certainly do my best to help you!

  If you run Windows, I would suggest that you download and run the HP print and Scan Doctor as it should be able to advise what to do or do it for you. If you use a Mac I suggest that you reset the printing system and try printing again.

  Hope this helps, have a nice day!

• HP envy 5532: printer

  I try to print on support paper for card making, if I print on copier paper it prints very well however when I try to print on the card it didn't print part or none of the design any idea what im doing wrong

  Ok thank you