HP ENVY Sleekbook 6 pc: HP ENVY Sleekbook 6-115er left and right then broken hinge

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• HP Envy 15: No button left or right on the area of control of hp envy 15

  Just bought the Envy 15 and noticed, it has an area of control.  Cannot know what takes the place of the left and right buttons.  I am helpless without them.  It's my first introduction to windows 8.  I used Vista before.

  On this model, I think you press right on the front corner left & right of the touchpad for left/right mouse button function.

• where are the action buttons left and right on the touchpad on HP ENVY 17 Quad TouchSmart t

  My new mobile Quad TouchSmart HP ENVY 17 t has a touch pad, but no action left or right buttons.  How can I simulate their action.  Apparently a single tap simulates a left click, but how to do a right click?  How to drag a cell in a worksheet (to copy) using the touchpad?  I may end up using a mouse.

  I believe that this model has a ClickPad, which has no buttons left/right click separate but has left/right click zones where the buttons would normally be. For more information, see use and configure the ClickPad .

• H * ENVY TouchSmart 17-j153cl: H * ENVY TouchSmart 17-j153cl broken hinge

  I searched this forum and Google and YouTube, but have not found a way to repair the left hinge on my laptop of 17-j153cl H * ENVY TouchSmart. The left hinge has separated from the main frame causing the bottom of the laptop to get out of the upper part. Fixing of the screen is still fine. The right hinge has not failed yet, but with the extra pressure in this regard, it may be only a matter of time.

  I am just out of warranty, unfortunately. Are there resources to attempt this repair? I wouldn't break my worst computer he is already going blind.

  Thank you

  -Brian

  @BrianMiller

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• HP ENVY Notebook PC m6: HP ENVY m6 broken hinge

  Hello. I've owned my laptop HP ENVY M6 for over 2 years now, so of course my warranty has expired. About 2 months ago or not, I noticed that the right hinge on my laptop has been raised then I inspected it and then pushed him down. This continued whenever I close the laptop with me pushing down from the hinge. The coating for the monitor also plastic bends whenever I close the laptop. These questions seem to be relatively minor at the time. Tonight, 09/12/15, when I went to close the laptop, the hinge completely gave way, broke and collapsed. The left side seems to be still intact. I noticed that inside the bottom right of the screen, a piece of metal was separated across the screen. I suspect that this piece of metal is what more or less kept the hinge in place for 2 + months that it has been broken. In other words, when the piece of metal gave way, so too does the already broken hinge.

  The HP ENVY laptop m6 always seems to be in working order other than the broken hinge. However, this means that I can not put anywhere at the present time. The ability to transport my laptop is very important for me because I am currently in College and I take a lot of my notes on my laptop

  I was wondering if there is anyway to have technical support on my laptop? I noticed that the broken hinges are a very common problem with the HP ENVY m6 (perhaps a manufacturing error) and hope it will be resolved as soon as possible.

  Thank you

  @Bivin66

  @Chiv35

  Please use the Forum from HP Support. I brought your question to the team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly display (numbers series and information).

  If you are not familiar with messaging private forum please click here to learn more.

  Thank you
  Omar

• HP envy m6 broken hinge problem

  Bought a hp envy m6 in December 2012 for 630 books and 18 months later hinge snaps completely off causing the surrounding cases break. HP will do nothing about it because it is outside the one year warranty. I am disgusted as many other hp HP customers are not repair these free laptops for many customers with the same problem. Because hp would not put this issue on the recall list customers are left with broken laptops. I am disgusted with the service the customer of hp on this issue and I would advice anyone looking to buy a hp want to not waste their money on one. I've always had less expensive brands of laptops that have certainly taken longer than this expensive hp one. Shame on hp for this poor customer service

  I just sent you a private message. If you are unsure how to check your messages from the forum, this post instructions of a..

• HP envy m6: broken hinge hp envy m6

  Hello I complained on this subject more than a week ago here

  http://h30434.www3.HP.com/T5/HP-Cafe-and-Lounge/HP-envy-M6-broken-hinge-issue/m-p/5095968

  Jeff asked me to send my information which I did but I've never heard of someone at hp

  Could you guys please help expediate this process?

  a brief summary of my problem

  My hp envy hinge just broke without any physical damage by me, which seems to be a common manufacturing defect in this laptop in particular. I'm tender hand to hp to help me with this dilemma

  I ask that your question is raised.

• HP Envy m6 Sleekbook-external optical drives and Windows 8 compatible printers

  I just bought the HP Envy Touchsmart K025-DX from Best Buy m6.  I admit that I did a lot of research and I forgot to check if there was a built-in optical drive.  However, I like this laptop because it fit my budget.  I just want to know if I can use any compatible DVD/CD ROM external external external drive CD/DVD/drive or if it is better to go with the HP brand.

  I thought to return the laptop to the store and try to buy a new one who already has an internal hard drive built in... but think if I add an external hard drive... he wanted me to return this product.

  Also I realized that I probably need to upgrade my HP printer as well as my current HP Officejet j4500 printer software is not compatible with WIndows 8.  Advice and suggestions are appreciated...

  Hello

  You can use any external USB optical drive on this laptop and the printer, you can download the drivers for Windows 8 if it is available in the hp.com. Simply search for drivers by putting the search box in top right where it says search Hp.com.

• Very frustrated Sleekbook 6-1010 U.S. case associated with the broken hinge enviously and screen

  My oldest son is a U.S. Marine. He asked my opinion, a year and half ago and eventually buy a HP Envy Sleekbook red with a backlit keyboard. He only used the laptop 8 months before entering the Marines. Once he was in position I sent her cell phone to him in its original packing and then double boxed processor to be sure. A month after the left hinge suddenly bound upward and when you open the lid the lid, the screen is broken and the bed base. It home he brought with him on leave to check on me. He had seen me replace the screens, keyboards and even build computers throughout his life. I studied this problem and found it to be very frequent the left hinge bind suddenly and cause a breakdown of the case and in some cases the screen. I was disappointed more about questions that people were trying to get warranty repairs even when their PC was only 3 months old. My son thought it was something that I could do since I am an employee of HP and there was obviously a technical flaw. I price the parts to fix the PC which amounted to over $ 400, only hinges are $ 75. Inside the case is cracked at all points of fixation of the left hinge. This PC is a total loss with less than one year of actual use. What can we do?

  I just sent you a private message. If you are unsure how to check your messages from the forum, this post has instructions.

• 17 3200 envy: Envy 17 3200 screen flickers and dies. External monitor works. (Video included)

  Hi, I bought my laptop about two years ago. A few days ago the screen suddenly dies, and at startup, it flashes several times with the correct display, but then turns off. The backlight seems to stay on. When I use an external monitor with HDMI port, the external monitor works fine, however, the laptop screen remains empty. Here's a video of what it looks like when I first boot the laptop: https://www.youtube.com/watch?v=mmro4P1NmyY & feature = youtu.be , how can I do to fix this problem? Thanks, Wes

  @Saichotic ,

  Hello and thanks for the display on the HP support forum.  It is somewhat a problem when it comes to laptops that comes up from time to time.

  The reason is there is a cable connected to the motherboard that goes back through the hinge area and connects to an inverter that powers the monitor.

  Once the cable wears out, but more often just to move General around get you a loos to the inverter or the motherboard connection.

  Here is a link to your Maintenance and service guide. You can use this to help pull the cable and inspect the connections.

  Maintenance and Service Guide

  Here is a video that will show you how essentially happen to things as well to test and check the cable.

  The HP Envy 17 laptop computer screen replacement procedure

  Now, if it of a little too difficult to manage, and believe me it took me a couple years before that I liked working on laptops is not a problem.  Contact HP support by phone for repair options.

  Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  Thanks for posting and have a great day.

• Displayport ENVY causes battery lose detection and performance max brightness

  I have a HP ENVY 17 - 3D was released in early 2012, running Windows 7.

  It has 1 HDMI port and 2 additional display ports. The graphics card is ATI HD 7690 M XT and supports switchable graphics on the fly.

  The processor chip is 2nd generation Intel Quad Core i7.

  Problem

  When I use the displayport cable "Displayport to DVI" connector active, my battery would not be detected, and the brightness of the computer screen laptop builtin automatically tops out at 100%, without the possibility of reducing its brightness in my custom settings powerplan (100% light is bright for me). I recently started to use the displayport to send video clips as extended desktop to an old monitor LCD of Sony, which has instead of the latest HDMI DVI. The HDMI port has now been connected to the flat screen TV. Even if I converted the portable/DVI on the old Sony HDMI signal, and only a monstercable adapter-nothing fancy, I never lost the features. This started to happen when I started using the display port...

  However, as soon as I return to the HDMI output that is unique to all monitors, my battery is still visible, and I can adjust the brightness of the screen through my powerplan again...

  This problem is only apparent when I use display port...

  Finally, the catalyst software is the original that came with the machine I can't update this because nothing else apparently takes in charge the switchable graphics and have had bad luck with the newer versions... If I'm wrong please let me know...

  What I try to do

  Very simply, the laptop's HDMI port will connect directly to a TV dish 1080 p SAMSUNG. This image is simply a mirror of the laptops display, which is also the same resolution - 1080 p. The old Sony monitor simply connects to the Displayport now via an active adapter 'Displayport - to - DVI' to use the extended desktop.

  Overall, it's just 1 screen flat TV cloned/updates mirrored on the laptops display in the same resolution (1080 p), and 1 smaller screen for the range of extended desktop. So 3 screens are light in total:

  Laptop + SAMSUNG TV via HDMI direct (in mirror and identical - the two 1080 p resolution)

  Monitor Sony via displayport using '-Displayport to DVI-' active adapter.

  Everything else works fine - I just lost my battery and the ability to control my screen brightness, which is huge for us with power outages and have reduced the brightness...

  If anyone has had this problem and what should I do?

  Any help appreciated...

  Thank you very much

  GIO

  Hi @GGHP2016,

  Thank you for the update.

  If you remove the battery and always start your laptop, you can use your laptop without the battery.  If you leave the battery installed you can still use it on current alternative.

  Please contact HP shopping for help in purchasing the correct battery. 1 800 hp direct (800-473-4732).

  Please let me know the results.

  Good luck!

• HP Envy 700-470na: 600W PSU and GTX 970 for HP ENVY 700-470NA

  Hello

  I am looking to buy the GTX to my HP Envy 700-470NA 970. I also need a 600w PSU to use my current power supply (500w) would be risky.

  My question is, I'll be able to replace the power supply on my desktop with the 600w Corsair? Well, just reliable and good quality PSU with 600W which can be compatible with my PC would be great.

  Please provide a link to the PSU if possible. Thank you!

  You are welcome.  Thank you for the additional information.

  Yes, the cables should function properly.  Cards mothers HP have the ATX 24 power connector standard pins.  You could buy a modular power supply.  In this way, that you don't have to use all the cables that are not necessary.  This makes more space for good air circulation.

  Please click on the button + Thumbs up if I helped you and click on accept as Solution If your problem is resolved.

• Envy 15 k233ca: memory upgrades and hhd

  I'm trying to find out if the k233ca has a capacity of upgrade. By reading the plug here and there, the motherboard has 2 slots and there is 1 to 8 GB 1600 Mhz DDR3L module.

  When I called customer service to see if there was a favorite of the seller, they told me that the Ram was not expandable as the machine has only 1 location and tot of the MB does support up to 8 GB.

  Well...

  As a technician, I'm leaning towards believing the former rather than the latter, and since I did not open upward again, I checked Everest and it shows 2 slots, one with a 8 GB module and a location empty.

  Before I open the unit to find this information for me, I wondering if someone is more familiar with this device, or can point me to a more detailed specifications and current page?

  My questions are specifically,

  1. What is the model of the motherboard more precisely and will support 16 gig?
  2. This is a configuration of dual slot, so I can use 2 x 8 GB modules?
  3. Can I use a low latency Ram? replace the original module to match of course...
  4. Is there a QVL for this MB?

  Now for the HHD, a question... This machine will support SSD?

  Based on the HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP ENVY Notebook PC - Maintenance and Service Guide of m7, it seems you should be able to switch to 16 GB of RAM and an SSD as follows;

  Memory

  Two SODIMM slots
  Support of the DDR3L - 1600 MHz Dual Channel
  Supports up to 16 GB of RAM in the following configurations:
  ● 4096 MB total memory (4096 × 1).
  ● 8192 MB total memory (4096 × 2)
  ● 8192 MB total memory (8192 × 1).
  ● 12288 MB total memory (8192MB 4096)
  ● 16384 MB total memory (8192 × 2)

  Hard drives

  Supports 6.35 cm (2.5 in.) 9.5 mm hard disks (. 37-in) and thicknesses of 7.0 mm (. 28 - in) (all hard drives use the same bracket)
  Storage SATA m2 (Port0)
  Accelerometer / HDD protection support
  Supports the following drives:
  ● 1.5 to 5400 RPM, 9.5 mm
  ● 1 TB 5400 RPM, 9.5 mm
  ● 750 GB 5400 RPM 9.5 mm
  ● 500 GB 5400 RPM 7mm / 9.5 mm for PC portable HP ENVY 15 only
  The hybrid configurations
  ● 1 TB 5400 + 8 GB NAND hybrid disc HARD 9.5 mm
  ● 750 GB 5400 + 8 GB NAND HARD 9.5 mm drive hybrid
  SSD drive

  Only configured with up to 8 GB system memory:
  ● 256GO M.2 SATA (MLC)
  ● 256GO M.2 SATA (TLC)
  Double storage configuration for the HP Envy 17 computer models
  ● 1 TB (5400) 9. 5 mm + 256 GB SSD SATA in m2 (TLC)
  ● 1 TB (5400) 9. 5 mm + 256 GB SSD SATA in m2 (MLC)

  Please note that it requires an extensive disassembly and reassembly of the computer to make these improvements, including

  remove, replace or loosening the screws up to 83. Also, note that other RAM/HDD/SSD configurations can run on this computer. It may be possible to have a facility that includes 16GB of RAM, a standard SATA III SSD and/or m2 SATA SSD card, but you will have to experiment to see specifically what works on your model.

  If you have any other questions, feel free to ask.

  Please click the 'Thumbs Up' white LAURELS to show your appreciation

• HP Envy m6: HP Envy m6 broken hinge

  The hinges on my HP Envy M6 is broken. How can I solve this problem?

  @kmkwhitby

  Please use the Forum from HP Support. I brought your question to the team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly display (numbers series and information).
  
  If you are not familiar with messaging private forum please click here to learn more.
  
  Thank you
  Omar

• HP ENVY 5660: Some colors blur and bleeding the Grafix shrink paper inkjet

  I'm trying to print using my HP ENVY 5660 on Grafix inkjet Shrink Film, sanded and sanded.

  I load the paper in the printer, right side down.  Leaf prints and the cloud of colors outside and purge well beyond what they are supposed to.  What is strange, is that this seems to be the specific color, even on the same page and the same paper.  I used the same graph, change the color scheme in photoshop.

  The question seems to be particularly with gray or dark brown.  Even in this case, the results are quite incompatible regardless of what choice I have made.  Colors to print without problem are the colors pastels, more luminous and saturated and dark purple / blues.

  Image attached to show the difference in quality on the same page character sets, different colors.

  

  I tried the project in order to reduce the excess of ink.

  I used every possible paper setting: other glossy ink jet, another Photo paper, matte paper, paper normal and all options of HP.

  The problem does not occur when printing black and white.

  I installed the latest drivers.

  I aligned the cartridges.

  I ran a diagnostic page and cleaning, everything is fine.

  I use genuine HP inks.

  Edit: I cleaned the inkheads and all parts in your printer with q-tips and isopropyl alcohol.  It is at least very clean now, but the printing problem seems the same.
  
  Edit Edit: the issue stops when I print images at 30% opacity, which leads me to believe that it is a problem of overflow of ink.

  Unfortunately not really.
  
  Thanks anyway.