HP Envy: Surprise by wiping the hard drive

Similar Questions

• Repair shop wiped the hard drive and gave the wrong version of XP

  I have an Acer Aspire one model ZG5, which came with XP home. While still under warranty, the pad has stopped working and would then start is more upward. I sent it in for repair, they wiped the hard drive and fixed my problems. Except, instead of reinstalling XP Home Edition, XP Professional installed. I can't use my computer without first professional activator, which I just can't do it, and I don't have a version of the House that I can install myself. I wouldn't rather to pirate a copy, but I'm not sure how to get a copy of the House, I already bought once and do not feel that I should buy it a second time. How could I go solve this?

  Back to whom you have sent your computer for repair and request that they make good (on) copy of Windows back or give you a license key valid for the version that they installed.

• I have a computer laptop envy m7-k111dx and the hard drive has gone bad

  I have a computer laptop envy m7-k111dx and the hard drive went bad and want to order a HP recovery disc through the website to order it is to take me through circles

  Please use the support of HP recovery, you created earlier to return the computer to a factory State. If you create your HP recovery media when you first set up your computer, please contact the official support of HP in your region / country, via the HP portal to support all over the world, to see if the HP recovery support is available for your computer.

  If you have any other questions, feel free to ask.

  Please click the 'Thumbs Up' white LAURELS to show your appreciation

• HP Envy 15-ae104no: install the HARD drive

  Hello.

  I have a question about the HP Envy 15 - ae104no which is equipped with a 256 Gb SSD m2.

  Before burning I would want to know if it is possible to install a sata 1 TB of disk as a 2nd hard drive in this PC.

  Thanks in advance.

  What about Peter

  @Viper9

  I'm not sure at 100% but with other models of HP, I saw that they did not come with the extra cable or caddy.

  Hard disk hardware kit (not shown, includes support for HDD and screws) The hard drive connector cable is available by using the spare part number 812697-001.

  812686 001

  Looks like you need to buy.

  REO

• HP Envy M4: Just changed the HARD drive (failed) and replaced with SDDS, having problems loading OS System.

  SO as I said, my HARD drive wasn't so I went and replaced by a DDI, I did not have any recovery disk or anything, because I didn't need anything off the old HARD drive (I had an external which had all my videos and photos) now my only question is how can I load my old windows 8 OS and then upgrade to windows 10.

  any advice or assistance would be greatly appreciated.

  Thank you

  Alex

  Hello

  Please follow the instructions below:

  http://support.HP.com/us-en/document/bph07143

  Kind regards.

• wiped the hard drive and the need to re - install the creative suite. In my account section - products there is no clickable link. Thank you

  How access and reinstall the creative suite on the same computer where is was before?

  Hi Barbarab76102772,

  We will be happy to help you, but before that, there are a few information such as:

  What Adobe product, you bought?

  What is the exact error message/code if you found one? Please attach a screenshot.

  What operating system you are using the version?

  Please use the following link to download the product installers:

  Creative Suite

  CS6 | CS5.5 | CS5 | CS4 | CS3 | CS2

  Photoshop Elements

  14, 13, 12, 11, 10 | 9, 8, 7

  Acrobat

  XI, X | 9, 8 | 7

  First Elements

  14, 13, 12, 11, 10 | 9

  Let us know if that helps.

• the hard drive of my computer was wiped recently making me lose both of my copies of cs5. How do I return my copies?

  Help me please!

  Sarahd-

  You can download cs5 here: CS5 download products, however if you do not disable before wiping the hard drive, you will need to contact support in order to reset your activations number so you can activate the new facilities.

  Please contact Adobe customer on the link below. Click on the button still need help and choose the option to Chat:

  https://helpx.Adobe.com/contact.html?step=CCSN_downloading-installing-setting-up_licensing-activation

  Guinot

• Request for BIOS password after trying to wipe the hard drive?

  Hi - I got a new computer and tried to erase the hard drive on my old Toshiba laptop for sale on. It is a Toshiba A-210 and is about three years old.

  I put the "settings factory restore disk" and tried to follow the instructions on the CD cover. However, the instructions don't match the options given, I did something where I thought I was wiping the HARD drive. It seemed to go ok, but when I tried to start it again, it loads a black screen type "MS-DOS" asking for a password.

  The password only I put up on the computer was for my user profile, and it's not accept that. If I try to go on without the password, the computer turns off.

  I tried Googling and it could be a BIOS password, I think, but I've never been one of these. The only suggestions I could find for fixing involved by pressing one of the buttons "F" and move to Windows, but I can't get an answer using the 'F' keys On the Toshiba site it said that I needed to have it fixed by one of their authorized places, but I don't want to spend money on it, because I was trying only to erase the hard drive before trying to sell it on or scrapping it.

  Does anyone have any suggestions? My hard drive was erased? There is nothing really confidential there, but I like it as clear as possible, I really don't mind if its working, I would consider it breaks to pieces.

  Post edited by: katy_c

  Hello Katy

  After reading your thread I don't understand what you've done to lock your computer.
  Still is it BIOS password cannot be set by mistake.

  When the BIOS password to settle should be written twice before, it will be activated.

  What to do now? Is that the BIOS password can be deleted by a combination of keys or something simple. BIOS password is the most important safety feature and must offer the maximum protection of the BIOS.
  You can sell your laptop without HARD drive too. On eBay, I saw many laptops that will be offered without HARD drive for data protection reasons. HARD drive can be exchanged for less money and it is not so important hardware component.

  In the history I see a problem only: BIOS password. You can offer a little cheaper laptop and the new owner can pay for password removal.

  It is not easy to give you the right answer. I just want to be a little more realistic.

• Replacing the hard drive for HP ENVY 14 laptop

  Hello

  I have a HP ENVY 14-1150ca Notebook PC with a SAMSUNG HM640JJ hard drive, Windows 7 service pack 1.  I ran diagnostics from the system at boot upward and got a "DST short": message failed.  Failure ID: RGDX02-5KC73T-XD6V4J-60RE03. Product ID: XG981UA #ABC.

  Can anyone suggest that a replacement of the hard disk that I can order, or something similar or somewhat larger is fine.

  Thank you

  Suzanne

  Only the hard drive model is a 640 GB drive.  I think that you can easily use a 750 GB drive with no problem, in my humble OPINION.  Depnding the merchant of your choice, Amazon - here are a few choice.  Or Newegg, HEREare good examples.

• HP Envy m6: replacing the hard drive

  I need to replace the hard drive on my laptop.  The disc type is ATA, Toshiba model MQ01ABD050, serial number 627JP0k1T, capacity-500 GB. The model of my laptop is hp Envy m6. I would like to replace with 1 TB hard drive, so its possible to replace the 500 GB with 1 TB hard drive, how much will it cost?

  Hello

  An example of what you are looking for is on the link below.

  https://www.Amazon.co.UK/Toshiba-MQ01ABD100-5400rpm-9-5mm-internal/DP/B009AYVNMQ?ie=UTF8&keywords=Toshiba%20mq01abd100&QID=1413837867&ref_=sr_1_1&SR=8-1

  Kind regards

  DP - K

• 1260sf 6: 6 - 1260SF envy want: replacing the HARD drive

  Hi all

  I had all sorts of problems recently with my laptop so I ran a chdsk and it seems that my HARD drive is damaged and needs to be changed as soon as possible.

  I am running Windows 7 64 bit on a desire 6-1260SF - Ultrabook 15.6 "- Intel Core i5-3337U (1.8 GHz) - disk HARD 500 GB + SSD 32 GB - RAM 8 GB - Intel HD graphics card

  Apart from the fact that I am very disappointed in the sustainability of the equipment (the laptop was purchased only 18 months ago and I still use a laptop cooler), I was wondering what mistakes I need to avoid buying a replacement HARD drive.

  I did not open the laptop yet, but the faulty HARD drive is a Hitachi 500 GB 2.5 "SATA Hard Drive HTS545050. That being said, here are my concerns.

  (1) what should I look at when I get a replacement to ensure that there will be no compatibility issues?

  (2) can you name a few good quality of the HARD drive, I could go to replace (brand, size...)?

  (3) at this stage, an SSD instead of HARD drive editing would be a good idea (to condition already, I upgraded my RAM from 4 to 8 GB)?

  I want minimum hassle and without unpleasant surprises when I buy the replacement

  I get a compatible drive and plug it in, I'll be able to use it to off the bat and boot with USB to install Windows or are there (unfortunately) some steps involved in the preparation of the new drive?

  Thanks for your help.

  What has happened is that the acceleration function has stopped working and you see how slow a drive 5400 RPM is alone. But it is still the startup for Windows, right? Have you installed the Intel Rapid Storage program from the driver download page?

  

  You will get something like the above and you must make sure that the new hard drive is "accelerated" by the reader of the WSSD.

  This is done with the buttons 'Manage' and 'speed '. It is done in Windows and you can not set up through the RAID BIOS screen.

  If it's 'the Answer' please click on 'Accept as Solution' to help others find it.

• received a pavilion m8200n work. The hard drive was wiped out. I need the cd of the vista operating system. I have the

  Hello I had a model of work but the hard drive has been wiped. I can't load windows XP on this pavilion m8200n?

  I would recommend that you buy the kit recovery for m8200n which will restore the factory installed the operating system, drivers and application software. Here is the link to a site where you can order the kit of third party recovery:

  http://www.computersurgeons.com/

  NOTE: HP does not recovery for older models kits.

• Hi I had CS 5.5 Student edition (download no CD), but then the hard drive of my computer is dead. My computer has been "fixed", but was completely wiped out. I bought a new computer and want to download again - issue one - I can't find anywhere on the web

  Hi I had CS 5.5 Student edition (download no CD), but then the hard drive of my computer is dead. My computer has been "fixed", but was completely wiped out. I bought a new computer and want to download again - one question - I can't find a way to download the edition of students anywhere on the site, do I just download the normal edition? Two - question because my computer was wiped out how to uninstall / disable one I already downloaded? Because you get only 2 total downloads is that correct? I want to

  Please visit: https://helpx.adobe.com/creative-suite/kb/cs5-5-product-downloads.html

  Concerning

  Megha Rawat

• HP ENvy 17 - J100 of TS: A DVD of RECOVERY will manage partitions of HARD drive on the HARD drive?

  I am desperate... need to get my laptop to the factory settings. It came with Win 8.1 installed.

  The problem is I tried and tried to make 10 Windows and in the process... all trying to do a fresh install... the original partitions on the HARD drive has been changed and it has even deleted.

  Now, some features do not work win 10.

  I'm wiling to return to 8.1. Wn ready to order a DVD of media of HP recovery for my laptop.

  BUT my question is: this DVD Recovery will manage partitions on the HARD disk? Will this Recovery DVD re partitions that used to have when it was originally the factory my laptop?

  Please let me know.

  Hello

  Yes, it will bring your machine back 'Presets', out of the box.

  Kind regards.

• Envy 15-j059nr: Envy 15-j059nr would not start Windows after update to win10 now the hard drive is missing

  This system worked before Windows 8.1 it has been upgraded to Windows 10 last year. It's my boyfriends computer and last night it kept getting blue screen dreaded with errors on his hard drive. He kept ignoring. Then, his computer's battery died and when he started upward, he could get a blue screen and act as if it would repair itself and would just start all over again. He was going in a loop. He did not know what he was doing, but searched on the Internet and ended up messing around any more.

  Its installation was 850 GB HD 3 partitions, it was set up as a Raid was one the main C drive, one was the restore disc and the other hides. He changed the disk. He changed a few things in bios too, but I don't know exactly what.

  The problelm I have right now, is that when that I boot without the USB bootable media, I created, I'm stuck at a screen that says there is no startup disk and no installed operating system and press F2 to run Diagnostics. When I run the diagnostics, just fine, no errors.

  When I try to recover, repair, reimage or anything other that to reinstall, it goes back to the screen I mentioned above which does not allow me to do anything about this either, with the exception of past at the command prompt, which is X and not C. I did a dir/w and only seen the windows files are here , but under the users directory, documents and images are empty, so don't know if it's even watch what I think it is.

  When I want to install Windows 10, everything goes smooth and then bam, he wants that pilots. I can't find the drivers for this laptop who don't have the .exe and require installation. This notebook is not a CD/DVD player on it. I don't mind doing a reformat and start all over, if I could recover his pictures on his hard drive. They are his grandfather.

  Help, please!

  Thank you in advance!

  AggieFan378

  You are the very welcome.

  Unfortunately, I woudn't be able to help you with that.

  I'm afraid that the PC is now a useless paperweight because of the BIOS update has failed.  There is usually no recourse other than to replace the motherboard.

  If all goes well, you were able to recover the files before that happened, and if not, get a SATA cable adapter USB and read the hard drive on another PC.