Envy 15-j059nr: Envy 15-j059nr would not start Windows after update to win10 now the hard drive is missing

This system worked before Windows 8.1 it has been upgraded to Windows 10 last year. It's my boyfriends computer and last night it kept getting blue screen dreaded with errors on his hard drive. He kept ignoring. Then, his computer's battery died and when he started upward, he could get a blue screen and act as if it would repair itself and would just start all over again. He was going in a loop. He did not know what he was doing, but searched on the Internet and ended up messing around any more.

Its installation was 850 GB HD 3 partitions, it was set up as a Raid was one the main C drive, one was the restore disc and the other hides. He changed the disk. He changed a few things in bios too, but I don't know exactly what.

The problelm I have right now, is that when that I boot without the USB bootable media, I created, I'm stuck at a screen that says there is no startup disk and no installed operating system and press F2 to run Diagnostics. When I run the diagnostics, just fine, no errors.

When I try to recover, repair, reimage or anything other that to reinstall, it goes back to the screen I mentioned above which does not allow me to do anything about this either, with the exception of past at the command prompt, which is X and not C. I did a dir/w and only seen the windows files are here , but under the users directory, documents and images are empty, so don't know if it's even watch what I think it is.

When I want to install Windows 10, everything goes smooth and then bam, he wants that pilots. I can't find the drivers for this laptop who don't have the .exe and require installation. This notebook is not a CD/DVD player on it. I don't mind doing a reformat and start all over, if I could recover his pictures on his hard drive. They are his grandfather.

Help, please!

Thank you in advance!

AggieFan378

You are the very welcome.

Unfortunately, I woudn't be able to help you with that.

I'm afraid that the PC is now a useless paperweight because of the BIOS update has failed.  There is usually no recourse other than to replace the motherboard.

If all goes well, you were able to recover the files before that happened, and if not, get a SATA cable adapter USB and read the hard drive on another PC.

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