HP Envy Touchsmart 15 wireless - Ralink RT3290 issues

I have read that many people have similar experiences, but I can't quite a clear answer on the best solution to the problem, so I'll just repost.

I just bought the laptop (a week ago), and from the beginning, I had the same problem of wireless connectivity: when the computer is opened first, it connects to my network, and when I go to the networks to force the connection, it gives me the message "Cannot connect to this network at this time."

I rebooted and reconfigured the router, which caused all my other devices to be unable to connect (which was rude), so had to reset router to original settings.  Now other devices connect without problem, and the desire connects sporadically.  If I say forget the network and then manually add the network manager, it will do, and then connect - slowly.  But once the computer is closed and locked, reset the problem and I have to start the whole process.  The adapter can also give up a connection (even in the middle of use).

I know this isn't the router; It must be the computer.

I checked the driver for the card, and it seems to be that the most recent version - 5.0.33.0, updated on 18/09/13.

I did not update BIOS again, because I don't know if that will actually solve the problem.  I run the pre-installed Windows 8, btw.

Anyway, any help would be greatly appreciated; It's boring beyond reason.  Thank you!

Hi faton4paws,

I had similar problems on my desire TS 15 with Windows 8. Meanwhile, I updated to Windows 8.1 and got the latest installed driver for Mediatek. It seems that drivers Ralink for Windows 8 RT3290 are branded with Ralink, then only those Windows 8.1 is branded with Mediatek, but the version numbers are the same.

The latest version that I've seen is 5.0.37.0 which is higher than the driver that you say that you have installed.

For Windows 8 "Ralink 802.11 b/g/n Wireless LAN Adapter Driver" 5.0.37.0

sp64950.exe

For Windows 8.1 "Mediatek 802.11 Wireless LAN adapt Driver ' 5.0.37.0

sp64825.exe

Let us know if the driver update solves your problem.

Mike

Tags: Notebooks

Similar Questions

  • HP Envy 110: HP Envy 110 Nextwork Wireless Configuration keyboard issue

    Hello

    I think I have a unique problem and I'm looking for a way around it. I recently bought a new router and decided to expand my security settings. My wifipassword contains the characters '[', the media. I want to install my wireless printer and when I go into the keyboard to type in the wifipassword it does not supports character, so, I can't enter my wifipassword correctly. Of course, one solution would be to choose a new password, but I was hoping that maybe there is a way around setting up wireless without having to enter my wifipassword using the keypad of the printer?

    -Gabe

    Hey,.

    Download and follow the installation below to get the utility application from HP:

    http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-125882-3&cc=us&DLC=en&LC=en&OS=4182&productOid=5070124&sw_lang=&product=5070125

    Shlomi

  • HP Envy 15 with Ralink RT3290 loses wireless n If windows updates 8

    I have a HP Envy 15-j040eo that has worked well until about two weeks ago, but there is no longer recognized my wireless-n. At this time, I win 8.1 64 bit with automatic updates. Other computers and iPhones is always recognized my wifi.

    After spending hours and days with the support of HP, we finally did a complete reset of the computer. Now I have Windows 8 with the works of disabled and wireless-n updates very well until I allow windows to date. If windows is allowed to update the computer does nor recognize the network. With other networks - n or with cable it works fine. The only way that the HP Support and I found get wifi work is to reset the computer. If I only update the wifi still doesn't work.

    The wireless adapter is a Ralink RT3290 802.11bgn and it works with the driver 5.0.25.0 on windows 8. When I had first of all the question I tried to update driver V5.0.46.0 but he still has not found the wifi-n in windows 8.1.

    BIOS is updated to the latest version and even if I turn auto updates of the network was cut when the upgrade of Windows 8 to 8.1 but on Windows 8 it works until I decide not to update the wireless adapter driver.

    As I'd rather have 8.1 and updated windows up-to-date with automatic updates; How can I configure to always work with wireless-n?

    Hi PMR.

    Welcome to the HP Support Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

    I understand that you have problems with your card wireless after the upgrade to Windows 8.1. I'll be happy to help you with that. One of the things is recommended when upgrading is deleting or disabling all USB devices one thing that many people do not know is that the wireless card uses an internal USB connection. So, before you upgrade either your device manager under network adapters find Ralink RT3290 wireless adapter. Then right click and select Disable. With the wireless you will need to connect via Ethernet temporarily. Once the update is completed, activate the card and install this driver Ralink RT3290. Give that a try and let me know how it goes.

    Thank you

  • Envy by dint of bad connection Ralink Rt3290 m6

    I hope someone here can help me with a problem I have experienced with my computer. My adapter (ralink rt3290) wireless worked fine out of the box for some time now, but all of a sudden I feel a drop of signal strength on the 2nd level of my house. This has caused drops frequent internet connectivity. I've been browsing google and some of the HP support the forum topics to see if I could give all the answers and tried many solutions with little improvement.

    HP envy m6 - 1184ca

    Model no. C2L94UA

    Wireless LAN adapter model: rt3290, last Ralink driver installed 5.025

    Updated BIOS updated to F.32

    Operating system: Windows 8

    -Another active wifi devices work fine on the 2nd floor. I don't think it has to do with the router. I will restart it after that I have post this thread.

    -J' fiddled with several revisions of driver without end I had similar problems with a card atheros on a Toshiba laptop that has been repaired with a 3rd driver. Currently, I'm on the latest driver 5.025 and fiddled with the settings of wireless network without success. I'll try to run a windows update to see if that fixes the problem.

    -J' opened compartments accessible user on the bottom of my computer (and nothing else) and made sure the antennas are well seated in the card, no luck. Fortunately, I did affect all the components in the process

    -I did not fell, spilled something or manhandled this laptop since I bought it.

    Everybody don't think that the network card is defective, at this point? I sure hope not, but I'm starting to get suspicious: [if I can fix it at home somehow I would prefer that.] I understand that the card itself is not the 'higher end '; I got what I paid for. I have a repair pending for a defective LCD for this specific model, so I would also like to know if I can ask HP to replace the network adapter as well before I send, with the hope that it improves the issue? The laptop is fairly new and I'm still covered by the limited warranty. Otherwise, I would like to know what would be the other alternative and more stable network adapters is compatible with my motherboard, OS and wlan slot (I'm not too familiar with computer hardware) because the issue is now beyond my knowledge! Any help would be greatly appreciated :)

    OK, I was using the default windows driver and while my connection is always to 2 bars, my connection has been constant and school drop-outs were not held. So far, it has been difficult to my problem as the ralink drivers seem to cause more problems than they fix. If my connection is still not great... it's there, and so far it works great. I'll check with this topic to see if I put a permanent end to my problem...

  • Envy of HP dv6 7204tx: want to replace Ralink RT3290

    I have a hp Envy HP dv6 7204tx laptop.

    Unfortunately, the Ralink RT3290 wireless card does not support the 5 GHz and this is why I intend to replace.

    It would be useful that someone can confirm if Intel Centrino Advanced-N 6235 is compatible to replace Ralink RT3290?

    manojmcn wrote:

    I have a hp Envy HP dv6 7204tx laptop.

    Unfortunately, the Ralink RT3290 wireless card does not support the 5 GHz and this is why I intend to replace.

    It would be useful that someone can confirm if Intel Centrino Advanced-N 6235 is compatible to replace Ralink RT3290?

    Hello

    Yes, I can confirm it for you. The same series Dv6, the same card with nVidia GT 650 M 2 GB and Intel 6235 works well. Intel 6300 Ultimate (installed the third antenna myself) and Intel 7260AC works very well also. All tested on the mobile signature.

  • HP ENVY TouchSmart All 23-d044: 23-d044 WANT to HP TouchSmart all-in - One Desktop PC wireless

    This PC wireless adapter does not work with the band of 5 Ghz 802.11?

    Hello @luticrist,

    I understand that you are curious to know if your HP ENVY TouchSmart all-in-One desktop PC 23-d044 can handle the 5 Ghz bands. According to the HP ENVY 23 - d044 TouchSmart all-in-One Desktop PC product specifications page your computer supports the following communication standards: 802.11b/g/n. With an antenna that works only on a single-band 2.4 GHz. If 'NO' your wireless adapter does not work on the 5 Ghz range.

    I hope that I have answered your question to your satisfaction. Thanks for posting on the HP Forums. Have a great day!

  • RALink RT3290 802.11bgn adapter Wi - Fi doesn't work does not correctly

    I bought a HP Pavilion TouchSmart with Ralink RT3290 802.11bgn Wi - Fi adapter. Everything worked fine until I can't say when it started really, I've had a few problems with my WiFi connection. I'm not really sure, but I have the feeling that it has been getting worse over time. Suddenly, the internet connection is lost. Troubleshooting gives me different results, most of the time that it is "the default gateway is not available." Sometimes it is fixed, sometimes not. I looked online, what could be the problem. Then I opened my device manager and checked the network card, unchecked "allow the computer to turn off this device...". ", but that did not help. Once the power management tab was not yet available. Sometimes, the card is disabled. Do not know why. Sometimes I can turn it on just by clicking on activate. This average doen't, that I have no internet, only that the adapter is enabled. Sometimes she even let me enable it.

    - And he dropped my internet connection again!

    Troubleshooting: 'the default gateway is not available"- fixed

    I've updated the WiFi card to the 5.0.37.0 version. Does not solve the problem.
    Sometimes my computer tells me that there are no available connections. But I know that there are plenty around.

    Someone help me please! I'm desperate!

    Thank you.

    Silke

    I think that my problem has never been with the WiFi adapter. A month ago, I went to Comcast (with 105 MB/s) to AT & T (with 18 Mbit/s). Since then, I didn't at all connectivity issues. And as incredible as it may seem my internet speed is the same, since the speed of Comcast almost never reached above 20 Mbps. If I would have known that sooner! Would have saved me hours or even days with internet connectivity and problems on the phone with the Comcast people!

    Thanks to everyone for their help and advice. Maybe my information can help others with the same questions.

  • Unhappy with Ralink RT3290 h9 wifi - 1440t

    I received my new PC of office h9 - 1440t yesterday... and I love... except for one thing.  I "upgraded" to the Ralink RT3290 wireless adapter, and it seems to get a bad reception.  My old HP laptop a lot better (5 bars) in the exact spot even on my desktop as RT3290 (3 bars).  Download / upload speeds are clearly and obviously more nits with the RT3290.

    Question for HP - be remedy you this somehow?  I should get a good reception for the money paid for this system.

    Edit - also - just checked using speedtest.net - download speed with the RT3290 is less than 10 Mbps.  My old HP laptop, at the same time, gets 23 Mbps.  Something is wrong.  It is a PC game and I need fast internet.

    Thanks for any help.

    Hello:

    It is a forum of consumer to consumer.  No HP will answer your question in an official capacity.

    You will need to contact HP technical support to see if there is something that HP can do to remedy to the issue that you are experiencing.

    A recommendation for help in hand to hand, see if installing the latest Ralink driver for your card help model.

    http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=321957&prodSeriesId=5229455&swItem=ob-116957-1&prodNameId=5229457&swEnvOID=4132&swLang=13&taskId=135&mode=3

  • OS to new ssd - Envy touchsmart

    Hello. I wanted of HP Touchsmart 17.3.

    It came with preinstalled 8 victory on the 1 TB with sata it came.

    I bought an SSD drive to the second drive Bay and was planing to go win8 to it for speed.

    I tried a few methods, but I can't do.

    I clone the partition on the new disk, but then I can't find a way to use the partition setup(or is it just for repairing) to do a "repair" for this victory 8.

    Not there at - it no way to use this recovery partition to set "fees" until the SSD win8 or let it repair the one cloned on the SSD.

    And how the hell does one change the startup in UEFI disk.

    Help, please

    Magnus

    Based on the specifications of your laptop of HP ENVY TouchSmart m7-j020dx, I do not see any material that would have a negative impact on your ability to recover to an SSD. You can check that the wireless card is on before you perform the recovery, as this could cause the recovery to fail. You can also set the year in the BIOS to 2012 as the date has been known to casue issues.

    Alternatively, you can try this download of Windows 8 OEM;

    http://www.Google.com/URL?SA=t&RCT=j&q=en_windows_8_x64_dvd_915440.ISO&source=Web&CD=1&CAD=RJA&SQI=2...

    It is a copy of Windows 8 OEM officially licensed and will also install Windows 8 Pro OEM. Download this file, burn it to a DVD, configure the computer to use the secure boot and uefi bios, boot from that disk and install Windows 8. It should register as an official copy and use the key embedded in the BIOS.

    If you have any other questions, feel free to ask.

    Please click the White Star of KUDOS to show your appreciation

  • RALink RT3290 802.11bgn Wi - Fi adapter will not connect to 802.11 g, windows 8

    Hi eeveryone,.

    Some can help me!

    I bought a new laptop HP Pavilion g7. Ralink RT3290 802.11bgn Wi - Fi adapter I but my problem is that I can only connect to the network 802.11 n and I can't use wifi 802.11 g. When I try to connect wifi 802.11 g it says limited is unable to download a Web page, but should I use with this adapter Ralink 802.11 bgn Yes?

    I've already updated the wireless card but did not help I have disabled all firewall and antivirus software and I have already written here manually the IP address, netmask etc... I got the software window 8.

    But the funny thing is with my old laptop which has windows 7 that I can connect without any problem WiFi 802.11 g!

    I would use 802.11 g, because the signal is stronger than 802.11 n. I hope I can receive the signal of network wifi 802.11 g somehow.

    Thanks for your answer in advance!

    maybe try to reinstall windows and check how it works without installed programs

    You can also restore your windows settings to check

  • laptop HP pavilion g6: ralink rt3290 802.11bgn wi - fi adapter problem does not not when turn on pc

    Hi iam using windows 8 64-bit HP pavilion g6 my adapter ralink rt3290 802.11 wifi bgn does not work for a few days because of the sudden closure of the pc by the battery problem, whenever it's strcuked reason more to heat or liquidated suddenly drops ralink adapter not worked for some time, now it not group days I updated my driver of latest vesion by the Device Manager in windows to the latest version still problem persists, I have to reinstall it

    Hi @eswar_krishna,

    I hope you enjoy your visit to the HP's Support Forums. I understand that you have a problem with the wifi adapter. I'll be happy to help you.

    The following pages are useful for troubleshooting wireless connectivity problems.

    Troubleshooting wireless network and Internet (Windows 8)

    In addition, you can watch the the power management of your wireless adapter:
    Turn off the power to the adapter:
    1. open Device Manager. (Win Key + R > type devmgmt.msc > OK)
    2. expand the network adapters.
    3. right click on the Ethernet adapter / wireless, and then click Properties.
    4. click on the power management tab.
    5 remove the check mark next to allow the computer to turn off this device to save power.
    6. click on OK.
    7 test cycle.

    Forget the network: (Windows 8)
    1. press Windows Key + C
    2. click on settings.
    3. click on change PC settings.
    4. click on network on the left.
    5. click on manage known networks.
    6. click on the name of the network.
    7. click on forget.

    Reset TCP/IP on your PC:
    1. go to your start screen/menu and type CMD.
    2. right-click on the command prompt icon and select run as administrator.
    3. in the window that opens type "netsh int ip reset resetlog.txt" without the quotes and press ENTER.
    4 restart your PC and test.

    It can also help to reset the Winsock Catalog:
    1. go to your start screen/menu and type CMD.
    2. right-click on the command prompt icon and select run as administrator.
    3. in the window that opens type "netsh winsock reset" without the quotes, and then press ENTER.
    4 restart your PC and test.

    Reinstall the NIC drivers:
    1. download the drivers from here, but do not run them again.
    2. go to your Start menu/screen and type Device Manager.
    3. expand network adapters.
    4. right click on the wireless adapter and choose uninstall.
    5 install the drivers downloaded in step 1.
    6. restart your PC and test.

    Test an ethernet connection:
    Not call explanation. Test if the problem persists on a wired connection to the adapter hardware troubleshooting wireless can be directed to the appropriate areas.

    Test another connection:
    Many people excluded their home network as a problem if another device working on the same network. Networking is not as simple as that. Each device interacts differently with your router or modem and it is impossible to exclude the settings for this device until the laptop has been tested on another network.

    Please keep me informed of the progress of things.

    If you need help, let me know and I will gladly make all that I can to help you.

    Please let me know if that solves the problem by marking this post as "accept as a Solution.
    To simply say thank you, click the Thumbs up below!

    Thank you.

  • Want to M6 1225DX: updated HP Envy M6 1225DX wireless adapter

    I'm looking to upgrade the card wireless in my HP Envy M6 1225DX.  Here are a few features on the machine:

    Product # D1E93UA #ABA

    CPU: Intel i5 - 3230M @ 2.6GHz

    RAM: 8 GB DDR3 SDRAM

    GPU: Intel HD graphics 4000

    Wireless: Ralink RT5390R 802.11bgn Wifi adapter

    OS: Windows 7 x 64 (I know that HP does not support this)

    BIOS version: F.26

    The wireless adapter that is currently installed (Ralink RT5390R) only supports SISO and the download speed tops out around 18-20Mbps.  I'm looking to replace this card with a card compatible MIMO and bluetooth, for example a 7260 Intel.

    I read on several forums that HP basically whitelists some cards wireless in BIOS.  I have reviewed the maintenance manual and it has a list of compatible cards I listed below:

    • Atheros WiFi 802.11b/g/n 1 × 1 9485GN and 3012 adapter Bluetooth 4.0
    • Atheros 802.11b/g/n 1 × 1 Bluetooth adapter Combo WB225
    • Broadcom 4313GN 1 × 1 WiFi and Bluetooth 4.0 adapter 802.11b/g/n 20702
    • Module Intel Centrino Advanced-N WLAN 6230
    • MediaTek MT7630E 802.11bgn Wi - Fi adapter and adapter Mediatek Bluetooth 4.0
    • 1 × 1 Ralink RT5390R 802.11b/g/n WiFi adapter
    • RALink RT3290LE 802.11b/g/n WiFi and Bluetooth 4.0 Combo Adapter 690020-001 1 × 1
    • Atheros AR9565 1 × 1 WiFi + Bluetooth 4.0 Combo Adapter 802.11b/g/n
    • Module Intel Centrino Advanced-N 6235 WLAN for the Japan only

    These are the only cards I can run in this machine?  I also read somewhere that HP no wireless adapter like whitelisting in the BIOS, and if that's the case, would a BIOS update fixed this problem?

    I've been watching the 7260 Intel, but I don't know if it would work and would not order it and he has no job.   This adapter could work in this phone or I am I'm confined to the list given in the service manual?  If I'm limited to the above list, no matter what recommendatins to the adapter that will give me what I'm looking for?

    Basically, what I'm looking for in a wireless adapter is:

    • Supports A/B/G/N and AC at 2.4 Ghz and 5.8 Ghz bands.
    • More high speed possible
    • Bluetooth 4.0
    • 1/2 height Mini PCIe form factor

    Thanks for the help

    Hello

    Thank you for visiting the HP Forums! A place where you can find solutions for your problems with the help of the community!

    I stumbled upon your post on the laptop and wanted to help you! I looked in your question about your m6-1225dx HP ENVY Notebook and supported wireless cards. Yes, these are the cards that are supported in your notebook and fortunately will work with your graphics card and processor.  Some say that just restore BIOS to factory default help if you decide to go with your choice.

    You could restore the BIOS withthis document by selecting the reload the default BIOS settings.

    Thank you.

  • 15 clicks Ghost Envy TouchSmart

    Hello

    I need to make this folder somewhere - thing

    My HP Envy TouchSmart E3S19UAR 15 had a problem of ghost-click with the touch screen from the first day. I did all this as recommended on these forums (and), including all updates, reinstall crushed, blah blah blah. Even sure my screen is clean and all other physical possibilities are excluded.

    The problem, like many others on these forums, comes after Windows puts the system to sleep. This happened under Windows 8.0 and continues under Windows 8.1. It goes right now.

    For some time, I thought the problem was solved - but then this weekend, my battery died suddenly. You see, in order to solve the problem, I had changed my setting of the system of 'Always On' power and changed other settings that Windows has gone to sleep. To realize that, I changed power settings back to "sleep mode"... and of course, in the awakening of his first sleep in a few months, ghost-clicks of the system started up again.

    This is why I write - I am a few hours away from my expiring warranty (it is daylight saving time of 22:00, 20:00 for the time zone apparently used here). People of guaranteed phone HP just me transferred to the support paid and was told that the warranty service would not help. The website of HP warranty, confirms nevertheless that I am still under warranty. (Yes, I have screenshots and documents printed with the stamps).

    So I intend to continue tonight if I can and certainly tomorrow (Monday) when there is hope that American support. Since I don't know how else to do this thing on the record, I post here.

    Please help, someone from hp. I'll call.

    Thank you.

    Tim C

    series 6xxxxxxxxG

    [Note: edited by OP to delete serial No. after the issue is resolved.]

    I asked the escalation of your problem. Cannot lead to any action - but at least maybe it will help with your documentation.

  • Pavilion 15n005tx: ralink rt3290

    I need driver for ralink rt3290, driver of my laptop does not way direct link to download this driver.

    Hello:

    Here is the link for the driver you need...

    This package contains the installation package driver for wireless LAN Controller in the computer theMediatek laptop modelsrunning an operating system supported.

    File name: sp65649.exe

  • RALink RT3290 802.11bgn Wi - Fi adapter detects no wifi

    I use HP PAVILION 15-E015TX. I have reset my windows 8 OS recently due to a corruption of the data. After the reset of the operating system, everything is reinstalled to its original state. But the Ralink RT3290 802.11bgn Wi - Fi adapter does not detect the wifi is working normally before you reset the operating system. When I run the HP SUPPORT ASSISTANT troubleshooting option, it shows a red mark when you reset the adapter.

    I want to know how I can solve this problem.

    sat_m,

    Welcome to the HP Forum.

    Before you make any changes, make sure you have a recent restore Point / new created:

    • Have you tried installing the driver from the Web page of your computer?

    Version (in writing): 5.0.37.0

    Date: 2013-12-23

    HP 15-e015tx - Ralink 802.11 b/g/n Wireless LAN Adapter Driver

    Make sure your Chipset driver is up-to-date - then install / update the Ralink driver.

    Take a look at the other drivers to confirm that they are at the level of the version you want.

    Click on the star of congratulations !

    It's a nice way of saying 'Thank you' for help.

    Although I strive to reflect best practices of HP, I do not work for HP.

Maybe you are looking for