HP Envy Touchsmart all-in-one: HP Envy 23 computer stopped working

Similar Questions

• 23-1000 all-in-one Pavilion: mouse and keyboard stop working

  I had my all-in-one since end of February 2016 - bought at Best Buy local - touch screen pc works still but don't do me any good because the mouse and keyboard do not work after 3 months of excellent performance.  Both have new batteries.  Can be signal problem because I've set up wireless.

  Help - frustrated and have no idea what to do.

  Thank you

  Terry Anderson

  Hello @MaggiesMimi,

  Thank you for visiting the Forums from the HP Support! The forums are a great place where you can find solutions for your problems, with the help of the community!

  I read your post on the issue of the keyboard and the mouse.  I understand that they both stop working recently, and you have already replaced the batteries.  I can certainly help you with this!

  First of all, try to review the following document and let me know how it goes:

  HP PC - keyboard and wireless mouse troubleshooting

  Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution', this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

  Have a great day!

• HP ENVY bow 27-k119 TouchSmart all-in-One desktop PC

  Hello. I have

  HP ENVY tilted 27-k119 TouchSmart all-in-One desktop PC, after the upgrade to windows 10 I have no audio, I tried to download beat audio SUPPORT HP, without success. Can someone help me. Thank you

  Hello

  No support Windows 10 from his homepage. Please try the following driver for Windows 8.1:

  http://ftp.HP.com/pub/SoftPaq/sp64501-65000/sp64642.exe

  Kind regards.

• Internal speakers on my HP ENVY TouchSmart all-in-One desktop PC 23-d027c no longer works

  Hello

  I just bought my HP ENVY 23-d027c TouchSmart all-in-One PC of office a few days ago.  It was working fine until I tested the speakers.  When you watch youtube videos, the internal speakers will stop working, while the mute button is not enabled.  It takes a few minutes, and then the speakers work again, only to cut out once more.  IT IS SO FRUSTRATING!  What's weirder, I put a dvd to see if it was the speakers, but the audio on the dvd seems to work very well.  Also, when I use headphones, the speakers work fine.  I don't know what the deal is, but according to my research, this seems to be a fairly common phenomenon on HP computers.  I'm struggling on the Exchange on this computer.  IF this isn't a simple solution, this machine will return to the store!

  Help, please!

  Thank you in advance!

  Wayne

  Hello MakCo,

  Your speakers are not working correctly.

  Go to Device Manager, uninstall the IDT audio and restart the computer.

  Uninstall it and reinstall the audio driver.

  Here is a link to the Device Manager.

  Do a hard reset.
  
  Turn off the computer.
  
  Remove the power cable and battery.
  
  Hold down the power button for 15 sec while booth energy sources are deleted.
  
  
  
  This should reset the hardware in the computer.

  That you put it on press the F10 key. This will load the BIOS setup utility.
  
  Press F9 to load the default values.
  
  Press F10 to save and exit.
  
  
  
  When the computer starts up, check if everything is working.

  I would like to know how everything goes

  Nice day.

• 8.1 Windows Pro update the problem (from Windows 8 Pro) on Envy 23 TouchSmart all-in-One...

  Hello

  I have a HP Envy 23 Touchsmart all-in-one that I bought a year ago (12/2012). It comes preinstalled with Windows 8.

  System information:

  (a) Intel (r) Core i7 - 3770 S CPU @ 3.10 GHz

  (b) 8192 MB of RAM

  A few weeks after that I had bought the system, I've upgraded to Windows 8 Pro with Media Center that I bought through Microsoft upgrade program.

  Last week (19/10/2013), I saw the option upgrade to Windows 8. 1 in the store and decided to upgrade.

  After a few minutes, I got a prompt asking me to restart the computer, and I did.

  However, I noticed that the screen has turned white, but it restarts not really - I have seen that the hard drive light was still flashing and I waited for about 15 minutes. I know it does not restart because if that were the case I would have seen the HP logo on the screen of the BIOS. A little later, the system entered into mode 'sleep' (at least the light blinked slowly as if it was the sleep). As it was late at night, I decided to leave the system alone and decided to check on it the next morning. The next morning, he was still in mode 'sleep' (as I feared) - when I tried to wake up from her sleep by moving the mouse/hit the return key, he did the exact sounds as if he were to wake up from its sleep (as it always does), but the screen is still blank. The light power button lit up constantly indicating he's awake now.

  At this point, I decided to turn off the system by holding the button for a few seconds. To restart, I saw the HP logo on the BIOS boot screen and the screen went white and nothing came.

  So I decided do a system recovery using my Windows 8 recovery CD and turn off the system with the CD in its niche. This time, the system came and began immediately to restore my OS to a previous version.

  After connecting to the system recovered, I received the following message:

  "Could not update for Windows 8.1.

  Sorry, we could not complete the update Windows 8.1. We have restored the previous version of Windows on this computer.

  0xC1900101 - 0 x 40019.

  I tried to reinstall Windows 8.1 a couple of times after that. Once to disable all non-Microsoft services and disabling all startup programs. Always the same result.

  I have no antivirus software on my other system protection of Microsoft default system software.

  Any help, greatly appreciated.

  Thank you.

  I have disabled active secure boot existing starter and the update worked.  Now we get the error of watermark "secure boot not configured correctly.  But I have re-enabled secure boot and the error disappeared.

• With the help of a 2nd monitor with HP ENVY bow 27-k009 TouchSmart all-in-One desktop PC

  I would use a 2nd monitor with my HP all-in-one, but I can't figure out how to do this.  Our it guy says it can be done by using a VGA cord DMI but it does not work.  An another computer guy told me to get a USB cord with a graphics driver and technology at Best Buy told me that it is not possible to use a 2nd monitor with this all-in-one specific.  Please let me know if it is possible and how I would go to do.

  Here are the specifications of your HP ENVY tilted 27-k009 TouchSmart all-in - One desktop PC. Based on the specifications, this model, is a video output any. The HDMI port on the side is strictly an ENTRY;

  

  3 HDMI input

  To connect your computer to an external monitor, you will need to buy an adapter USB-to-video, as EVGA UV plus + UV39 or many other cards on the market.

  If you have any other questions, feel free to ask.

  Please click the 'Thumbs Up' white LAURELS to show your appreciation

• Windows 8 or 8.1 update? HP ENVY TouchSmart all-in - One desktop PC 23-d260qd

  I just bought the HP ENVY TouchSmart all-in-One desktop PC 23-d260qd and it happens today. I wonder if it is better to upgrade to Windows 8.1 instead of windows 8. It seems that several people had problems with the upgrade. I just got my computer today and have yet to open the box, but I wanted to know what OS is better and how I would go about updating Windows 8.1 must be optimal. My computer specs are below:

  • 64-bit Windows 8
  • • 3rd generation Intel® Core™ i7 - 3770S processor [3.1 GHz, 8 MB of shared cache]
  • • 1 GB NVIDIA GeForce GT610M [DX 11, 3. 0a MXM]
  • • 12GB DDR3 1600 MHz SODIMM [DIMM 2]
  • • 2 TB 7200 RPM SATA Hard Drive
  • • Microsoft Office Trial

  Thanks in advance for your suggestions and help!

  Create a recovery disk set before even considering the upgrade.

  If you are not yet accustomed to Windows 8, then give yourself a little time to get familiar with before committing to an upgrade to Windows 8.1.

  I prefer the upgrade of Windows 8.1, in particular the return of the Start button, it is not the same as the Start button was before Windows 8.

  Important factors for Windows 8.1 are available on the web support download portal for your PC.

• install the tv tuner to HP ENVY TouchSmart all-in-One 23-d160qd

  I have a HP ENVY TouchSmart all-in-One 23-d160qd that I ordered from hp.  I would like to run ota tv via my pc and use it as a dvr.  Is it possible to add the tuner to my all-in-one, or I have to look for other solutions?  What other options are available?  Thank you

  It is not recommended to install certain devices such as TV Tuners within the unit due to the complexity in their design and the ability to add additional hardware. However, you can use the USB TV Tuners and connect to a USB port and start using it for your needs.

• HP ENVY TouchSmart All 23-d044: 23-d044 WANT to HP TouchSmart all-in - One Desktop PC wireless

  This PC wireless adapter does not work with the band of 5 Ghz 802.11?

  Hello @luticrist,

  I understand that you are curious to know if your HP ENVY TouchSmart all-in-One desktop PC 23-d044 can handle the 5 Ghz bands. According to the HP ENVY 23 - d044 TouchSmart all-in-One Desktop PC product specifications page your computer supports the following communication standards: 802.11b/g/n. With an antenna that works only on a single-band 2.4 GHz. If 'NO' your wireless adapter does not work on the 5 Ghz range.

  I hope that I have answered your question to your satisfaction. Thanks for posting on the HP Forums. Have a great day!

• Compatibility SSD for HP touchsmart all-in-one PC?

  Hey all, my parents have a HP Envy 23 Touchsmart all-in-one PC. The model number is 23-d117a.

  He has a mechanical hard drive 2 TB in it, and I want to replace it with an SSD for Christmas. I have no qualms with opening on the back of the PC and on the hard drive Bay to do the physical installation, and I can understand how to clone the content of the hard drive on the whole quite easily.

  I just want to know if there will be problems with compatibility. I guess most of the time a hard drive is a hard drive and that it will work as long as it uses the correct file format, but I don't know if HP has put any kind of limits on the machine that prevents him from working.

  In addition, it is less important, but if anyone can recommend a good support to the smaller SSD fit into the 3.5 HARD drive enclosure and again the line upward with the connectors, I'd appreciate it.

  Thanks for your time.

  Hello @Solidiquis,

  I understand that your question is if there are restrictions on the use of a DSS on your parents HP ENVY 23 - d117a TouchSmart all-in-One desktop PC. As much as I know there is no restriction on the use of a Solid State Drive on this computer. In fact, I found this document for computer explaining the differences. FAQ of propulsion hybrid Seagate Solid State. As for the recommendation on the necessary adapter unfortunately I can not make a specific recommendation, but I believe that everything will work. Here is an example of what you are looking for StarTech.com 2.5 "to 3.5" SATA aluminum box drive hard adapter with SSD/HDD up to 12.5 mm height.

  I hope that I have answered your question to your satisfaction. Thanks for posting on the HP Forums. Have a great day!

• Where can I buy a bag for my all-in-one VAIO Tap 21 computer? VGPAMT21

  Where can I buy a bag for my all-in-one VAIO Tap 21 computer?

  The model of the bag is VGPAMT21.

  This b ag was sold out for the last 6 months online. Do you know where I can buy one elsewhere?

• All of a sudden my Embed instructions stopped working

  All of a sudden my Embed instructions stopped working which is really strange. I havn't moved one of my files.

  Invalid Embed directive in stylesheet - cannot resolve the source "Embed("/assets/img/closeButton.png").

  {.closeBtn}
  upSkin: Embed('/assets/img/closeButton.png');
  overSkin: Embed('/assets/img/closeButton.png');
  downSkin: Embed('/assets/img/closeButton.png');
  disabledSkin: Embed('/assets/img/closeButton.png');
  }

  
  Anyone could shed some light on this?

  Looks like you are missing a closing brace in your code. Consider carefully.

  If this post answers your question or assistance, please mark it as such.

• HP ENVY bow 27-k127c TouchSmart all-in-One desktop PC

  Hello

  I just bought this pc all-in-one touchsmart from costco. I noticed that I can't adjust the brightness of the screen. I went from that some forum messages that had similar problems for other hp computers, but none seem to work on this one. Anyone have any suggestions? Thank you.

  I found the solution, after crossing again messages earlier.

  Go to http://www.portrait.com/support.html

  and download the Portrait screen according to your particular system. Install the software which will allow you to adjust the brightness and contrast.

  Thanks for your reply.

• fix the external digital powered speakers to the Touchsmart all-in - one 61001020

  Is it possible that I can reach digital external powered speakers to my desktop Touchsmart All - n a 61001020 please.

  A diagram of the rear entry box would be useful

  Hello Larry222:

  Yes, you can smoothly on the left side under ports usb is your external telephone microphone and speaker or head of defined ports. When you do not use these audio ports will come is no longer internal speakers. O.K. You can use the equalizer of the player windows media to pay the balance and sound adjustments. Plug into the socket of the enclosure in the head set and a single cable will end male usb. Just make sure that you use the computer speakers that they come with the plugins of jack and usb attach. Unlike the stereo speakers where you simply attach the wires. Have fun and enjoy your new State of the art computer.

  Oh one thing these computers have blue tooth witch is awesome I have connected to my computer wirelessly my head game is blue tooth and my printer as well. Another interesting feature. Don't forget they have hiden ports under removable plastic on left back you can plug it up to TV another monitor and which is plugged your cable t.V more additional USB ports.

• Pavilion Touchsmart all-in-One: how to install the SSD in Touchsmart F234? What form factor is necessary?

  Will be HP 20-f234 enhancement by replacing the HDD with SSD.  Two questions:

  1. is there a video (or even a set of complete step by step instructions would be) Bay of any place that illustrates how to get the HARD disk inside?  (Remove screws, etc.)

  2. what form factor SSD is supported?  That is, will I need an adapter of some sort support if I have a 2.5 SSD "?

  Thank you.

  Seems to be a 3.5 "desktop drive

  How to replace the hard drive

  http://support.HP.com/us-en/product/HP-Pavilion-20-all-in-one-desktop-PC-series/5359028/model/5365334/document/c03690508/

  Your support page

  http://support.HP.com/us-en/product/HP-Pavilion-TouchSmart-20-F200-all-in-one-desktop-PC-series/5359028/model/5365334/how-to