Laptop of HP Envy m6: get Notebook but screen shows "HP" logo then turns off

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• my iphone 5 works if connected to my charger, when I unplug it it stays on for a minute and then turns off, I can activate it after that but it turns off again. you wonder if it's my battery. I have already restored the phone, but it did not work. Help

  my iphone 5 works if connected to my charger, when I unplug it it stays on for a minute and then turns off, I can activate it after that but it turns off again. you wonder if it's my battery. I have already restored the phone, but it did not work. Help

  Most likely, the battery is broken. With AppleCare +, a replacement of the battery is free. However, without AppleCare +, a replacement battery will cost $79.

  Apple-Support - iPhone - battery and power: https://www.apple.com/support/iphone/repair/battery-power/

• How can I get rid of the configtool.exe whenever I turn off my computer?

  How can I get rid of the configtool.exe whenever I turn off my computer?

  Hi Mark,

  ·         You have a Palm PDA connected to the computer?

  configtool.exe process is multi configuration tool - user which is used on Palm PDA or personal digital Assistant devices.

  It would also be possible that certain types of malicious files tend to hide as long as the process of configtool.exe to infiltrate your system.

  Method 1: You can run the Microsoft Safety Scanner to check the infection by the virus. Check out the following link.

  Microsoft Safety Scanner - free online tool for PC health and safety

  Method 2: Start the computer in safe mode and check if the problem persists.

• HP ENVY TS m7 Notebook PC - screen white/black

  HP ENVY TS m7 Notebook PC - what cable HDMI for portable TV screen becomes black and white.  How to get picture two on TV 7 laptop screen.  Thank you.

  Hello

  Press f4, use the arrow keys to highlight "Duplicate" and press ENTER.

  Kind regards

  DP - K

• I have a dell laptop with windows XP I want to use a wireless mouse but cannot figure out how to turn off the pc mouse

  I have a dell laptop with windows xp I want to use a wireless mouse but cannot understand how to turn off the pc mouse

  Thank you for your help, I saved it for future use. My computer it turns out that's very smart after all the fourth test of every thing, I turned it on and the mouse remotely worked, thanks again

• HP 15 Notebook: Wifi does, said feature WiFi is turned off when it is, in fact, on?

  My wifi suddenly turned off, when I troubleshooted it says that wireless capability is turned off and when I went to turn it on, it was already activated. I tried many things including updating almost everything, but nothing seems to work. Help.

  Hi @Elexia,

  Nice day. Forums can accommodate you! Is a great place to find resolutions. I read the post about wifi, HP 15 laptop connectivity problems. I'll be happy to help you here.

  Impressive work on diagnosing the problem properly and perform troubleshooting before asking your question on the forums of HP. Kudos to you on this point. It is a privilege to work with tech-savvy and technically competent customers like you and we greatly appreciate your business with HP and it's a real pleasure to help you here.

  First off the power we need to properly diagnose if the problem is hardware or software partners.

  For clarity and to help you the best I would need more information in this regard.

  Please provide the model # complete computer.

  • When there is this first begin?
  • Any hardware changes were made such as changing the router or modem?
  • Has it started after any update an application or software? (windows, HP or other applications such as security applications)

  If the event is recent, you might want to try a system restore to a work date known well before the problem occurred. Link for restore: http://support.hp.com/us-en/document/c03327545

  If it does not please visit these links to help: http://support.hp.com/us-en/product/HP-15-Notebook-PC-series/8499326/model/8942890/document/c04649175/

  Link 2: http://answers.microsoft.com/en-us/windows/forum/windows_10-windows_store/windows-10-wireless-capability-is-turn-off/18d989f9-bf2e-4477-b361-52a6ba4b88b3

  Link 3: http://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/Common-fixes-for-wireless-connectivity-issues/m-p/4831601/highlight/true#M86871

  Link 4: https://support.microsoft.com/en-in/help/10741/windows-10-fix-network-connection-issues#network-problems=windows-8&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

  If none of these work, please use a wired Ethernet cable and update the bios, the chipset and Wi - Fi drivers from this link: http://hp.com/drivers that relate to your computer.

  As a last resort, please save all your data and run a recovery system to factory default this link: http://support.hp.com/in-en/document/c04758961

  I hope this helps. I would like to know how this happens. I really hope that the problem is solved without hassle and the unit works very well. Please reach out for questions and I'll be there for you help.

  Just to say thank youPlease click the ' Thumbs Up ' button to give a Kudos to appreciate my efforts to help me. If it helps, Please mark this "accepted Solution" because it will help many other people with the same problem to get it resolved without hassle.

  Now carefully and have a wonderful week ahead.

• Cannot start Toshiba C50 all I get is "preparing to configure Windows not to turn off your computer.

  Original title: startup

  When Toshiba C50 starting all I get is "prepare to set up Windows do not turn off your computer" I let it run all night, but always the same screen morning

  Hi John,.

  Thanks for posting the request in Microsoft Community Forums.

  You remember the updates that you installed recently?

  This problem normally occurs when updates could not set up within the system. It can also occur if there is no third-party program conflicts.

  To resolve this problem, use the following methods, starting with the first method below. If it solves your problem, click on the following method.

  Note: Do not restore/update system for the moment.

  We will try to put the operating system of this situation and then try to install the updates in the clean boot state. You also try to run the Windows Update Troubleshooter to see if that helps.

  "Configuration of the Windows updates failed. Restoration of the changes. Do not turn off your computer"error when you try to install Windows updates

  http://support.Microsoft.com/kb/949358/en-us

  Note: Follow How to reset the computer to start as usual after a clean boot troubleshooting article KB929135 to reset the computer in normal mode.

  Warning: The applications that came with your PC or you installed on Windows Store will be reinstalled, but all the apps you have installed other Web sites and DVD is deleted. Windows puts a list of applications on your desktop after you refresh your PC.

  Hope this information helps. Response with status so that we can help you.

• Envy of HP Touchsmart m6 Sleekboo: HP Envy tm m6 Sleekbook turns on, shows the HP logo and turns off. Then the loops.

  I turn on my laptop one day to find that it shows the hp logo, screen goes black, then goes off completely and becomes back only to repeat the process. I have a video I have uploaded to my YouTube channel if someone is confused with my problem. Help, please. My channel is StarliAA.

  I took my laptop to a repair shop and the problem is that the battery is defective.

• It turns on then turns off immediately... BUT this isn't memory

  • I contracted memory current, cleaned and reinstalled it several times.
  • I also tested each strip memory independently and in different nodes.
  • I also tested a new working memory in two slots.
  • I also checked to make sure that the switch was not right.
  • The fan turns on but turns off as it stops.
  • There are NO beeps.
  • There is no flashing lights.
  • It is fully charged and can load.

  Any ideas?

  No problem, I understand that you're upset. It's normal.

  I'm just trying to show you I want to help you not to fight with you.

  To me, it seems that you have a defective problem with GPU.

  Usually, a graphics chip redistribution solves this problem.

  This is a common problem with these models.

  Information on this solution, you can find here.

  I particularly recommend the validation number 9 that is written by CherylG.

• krst Checkpoint error - when my computer starts, that it starts to power, but then turns off when it is at the Dell logo screen

  When starting my computer it starts to turns on then shuts off when it gets to the Dell logo screen.

  How can I fix?

  Hello

  Try the methods in the links below and check if it helps.
  Windows XP restarts unexpectedly or restarts when you shut down the computer
  http://support.Microsoft.com/kb/320299
  
  Windows XP restarts when you try to shut down your computer
  http://support.Microsoft.com/kb/311806
  Windows XP stops and automatic restart problems
  http://www.Microsoft.com/windowsxp/using/helpandsupport/learnmore/russel_02may13.mspx
  
  I hope this helps.

• HP laptop: cannot see video, I get a green screen and can hear the content

  I have unintalled flash player and adobe shockwave and re-installed again but I get the same problem. Video does not work. I don't know what to do.

  Hi @Viktorija28 ,

  Thank you for visiting the HP Forums! A place where you can find solutions for your problems, with the help of the community!

  I stumbled upon your post on the laptop and wanted to help you! I looked in your question about your computer HP laptop with video works not properly or green. Try clicking on the green screen, in the tab named storage Local and put 10 k and the green screen should disappear.

  Here is a link to the HP Support Assistant, if you need it. Just download and run the application and it will help with the software and drivers on your system that need to update the graphics driver may need to be updated.

  Have you tried another browser? This link will help you to upgrade your browser if necessary.

  I would like to know how this happens.

  Thank you.

• I went to upgrade to El Capitan, it was last night. I have a blank white screen. I tried to turn off my computer, but when I turn it back on all that I get is a status bar that shows its about 3/4 downloaded and then it goes back to a blank white thyristo

  I tried to download El Capitan. Has started last night. all I have is a blank white screen. I stop my computor waited awhile and he turned his back. I work around a status bar indicating that it is about 3/4 full, then it goes back to a blank white screen?

  I had this problem too on my iMac (21.5 inch, late 2009) and I tried to restore to the previous version and then do the update again, but I got the same results.  I also tried to reinstall OS X option of the application of the utilities on the recovery disk that took a few hours but got the same results.  Finally, I tried to restart and make a secure boot (hold down the SHIFT key when the bell rang and rejection when the Apple shows up) and I was able to get the computer to boot.  When I logged in a window pops up saying "Complete Installation" and still had 6 min.  When he finally finished, I was an able to connect as usual and everything works fine now.   My mid 2009 Macbook Pro has no problems with the update but my iMac has been a pain.  I hope this helps you and anyone else who may have this problem.

  iMac (21.5 inch, late 2009)

• my laptop connects to an external monitor at the start, but then turns off I have xp sp3 with anyone who can help

  When I boot my laptop with an external monitor or TV it showws the logo of windows but when it starts good happening to and does not display the message no signal

  It allows to work with vista but uninstalled vist because I do not love

  is this a fault of software with xp

  Hello

  · What is the number and the model of the laptop?

  · What is the exact error message that you receive with error code if any?

  Check out the links and then re - configure multiple monitor and check if that helps.

  Hardware requirements for the display Support in Windows XP: http://support.microsoft.com/kb/296538

  How to configure and use multiple monitors in Windows XP: http://support.microsoft.com/kb/307873

• Why is my second screen does not work - it starts with my main screen, but then turns off.

  My HP Pavilion P7-1120 Desktop PC does not work with two screens - there 8gig of ram...  1.5 terabyt hard drive, Windows 7 64-bit primary system works via the VGA port, but the second screen does not rest via the DVI port.  The two normal startup with the start-up of information on both screens, then the secondary display stops and I get a message "no signal".  Both monitors worked with my laptop PC and older myDell...

  When I go into the control panel and the view tab - the PC does not recognize the second monitor.

  GEO...

  It's not a problem with my PC or whatever it is in the box.  Cables work on other screens of the RGA and DVI.  There is a problem with my screen - the works of port RGA, is not the DVI port.  Another monitor works properly by the DVI.

  Now fixed.

  TKS for the entry.

  GEO...

• laptop not having not the portable printer after that computer settings has been turned off

  I have a problem with my laptop and my printer after I connect to the WIFI printer. It will work if it was attached to the printer, but as soon as I turn it off the setting have disappeared. My laptop works on WP7 and canon mg5200 printer. can someone help me.

  Hi Phil,

  Have you installed new software or hardware before the show?

  It seems that printer drivers could be exceeded and must be repaired or updated. We will analyze and identify the cause of the problem.

  You can run the printer Troubleshooter and update the drivers of the material provided.

  Solve printer problems

  I could not locate the exact model number you have provided. If we're not the printer model number, you can choose one that fits in the list. If the printer model number is the same and that you did not find the driver, then we will have to install the driver of a similar model.

  You can see this article from Canon.

  If the problem persists, you may need to contact Canon support for more information.

  Hope this information helps. Response with status so that we can help you.