HP G62 notebook PC is a problem starting
my laptop does not start at the beginning when I press the power
1 hp logo comes up then
2 - a black screen appears "windows error recovery".
"Unable to start windows. A recent hardware or software change might be the cause.
When I clicked on 'launch facility repair' it takes hours (kept for 8 hours, still nothing happen)
3. then he ran the starting test
It showed an error "short DST: FAILED.
FAILURE ID: RLQ55G-5B46MH-9XL03F-60UR03
Hard drive: 1
Laptop model: HP G62 Notebook PC
Product number: XT874EA #ABU
OS: windows 7
PLEASE HELP ME AS SOON AS YOU CAN YOU PLEASE
Hello
No problem
Your computer is listed as coming with a 500 GB hard drive, but you can also easily install a 750 GB HARD drive if you want a little more space - readers at the following links are examples that would be perfect for your laptop.
The procedure to replace the hard drive begins on Page 52 of your & Maintenance Guide.
Once this is done, simply use your recovery DVD to reinstall the operating system on the new drive - this is described in the document of HP here.
If you do not have your recovery discs, you can order a replacement set using the link below.
If you have a problem with this link, order them directly from HP.
If you live in the United States, contact HP here.
If you are in another part of the world, begin here.
Best regards
DP - K
Tags: Notebooks
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