HP Inkjet Printer 8615: Fax repair

I have a feeling I know the answer to this already, but I hope I'm wrong.

We had some bad time here a couple of days and a wave pulled some items in my house, including an analog phone.  The phone line still works normally.   Now, I'm testing my printer/fax HP I find that the fax no longer works.  (The printer appears otherwise agree).  I looked at setting up and nothing I can say.

I swapped the power cord from the phone to another line, and it had no effect on the fax.  The only message I get is that send or receive is functional.  My guess is that the wave out the analog of the printer port (since he also has an analog phone in another part of the House) and now my fax circuit board is toast.

I know that in theory, anything can be repaired, but this repair is profitable?  Is there a port card or modem daughter I can replace myself, or I'm better off just giving the printer for my daughter and another with the features that I want to buy?  The printer/fax machine was relatively expensive, but my fear is that the repair is going to cost me almost as much as if I can fix it myself.  (I'm A +, Cisco, and Microsoft cerrtified and I should be able to do so if I can get the parts reasonably).

(Either way, for the benefit of everyone I also had several protective elements of power surge that blew as well connected.  I suppose that if it's your time, nothing can save you.  (My neighbor also lost several points, including a PC NIC card.)

All advice appreciated.  Thank you.

Hey @AndyTh,

Welcome to the Forums of HP Support!

I see that you have some problems with an Officejet Pro 8615 e-all-in-one printer. For these questions, you should contact the HP support directly. You can do this by clicking on this link and fill out the form below to see what options are available based on your warranty.

Please let me know if you come to a resolution with the support. If you are, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

Tags: HP Printers

Similar Questions

  • Re: Drivers for printer Scanner Fax E-studio 200s

    Hello guys,.

    I have the model e-studio 200 s (printer + scanner + fax) and I can't find the drivers.
    I visit the http://www.eid.toshiba.com/support/drivers/drivers.shtml and I download the drivers for GA-1030 and GA-1031.
    I try and the USB and Com port but nothing.

    Firstly, I download the right drivers for my machine?
    And on the other hand, I want to use 2 PC (server: win2000 and second in windows xp + sp2).

    Thank you.

    Hello

    Why you chose the drivers for GA-1030 and 1031 GA?

    You've got an e-studio 200s then choose the copiers-e-Studio 200 >

    Then, you should get the correct drivers!

  • JO 6500:6500 print to fax went

    I just got a new computer and reinstalled the HP OJ 6500 710 softward I downloaded. But he does not have a print to fax driver I can find. That's happened? I used to be able to do

    Hi @jimmywalter,

    Welcome to the HP Forums!

    I noticed that the printing on the Fax options option is missing with your HP Officejet 6500 printer. I'm happy to help with this problem!

    How your printer is connected? Wireless, Ethernet or USB?

    In case there is a driver conflict, if it please try the HP print and Scan Doctorand let me know what happens.

    If this, or one of the posts on this thread, helped you to solve the problem, please click on accept as Solution on the message. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

    Thank you for posting!

  • Office Jet 8610: Print the faxes that I missed

    How to print the actual faxes that I've not received when I was out of ink printer? I have a list of fax numbers - tried - to send faxes for me, but what I can see is the fax number, that they sent, the date and time they sent and the total number of pages. Any ideas? Thank you! StarSema

    Welcome to the HP community @StarSema,

    I read your post on how you're looking to print the faxes in memory of your Officejet 8610, and I hope I can help you. From my memory, you should be able to access the Fax Menu in the configuration Menu of the printer and look for the history of Fax and reprint the faxes in memory.

    If this does not work, or if you have any questions, let me know and I'll do my best to help.

    Testify of my answer by pressing the thumb in the air below and hit the "accept as Solution" button, if I have you helped a resolution!

    I hope I helped!

  • installed a HP Officejet 8600 + and I can't install print drivers, fax, etc.

    I just installed an Officejet HP 8600 + and I can't install print drivers, fax, etc.

    I tried to download the drivers, but couldn't do it. I have not signed on Microsoft technical support at the time. Someone had this problem and what did you do to solve the problem?
    Thank you.

    Moved to windows

    DC

    Since it is an HP printer, your best bet is to contact them regarding the drivers etc.

  • HP 5610: I must throw a 5610 all-in-one printer/copier/fax. How to erase all documents that it stored?

    Memory can be removed or destroyed?

    Hey @Csc223,

    Welcome to the Forums of HP Support!

    I see you are trying to have an all-in-one Officejet 5610 printer. The printer has no permanent memory and does not store the work print or fax. It is useless to try to obliterate the memory of the printer.

    Please let me know if this answers your questions. If so, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

  • Cannot install drivers for HP Photosmart 7550 inkjet printer

    Original title: HP Photosmart 7550 Inkjet Printer

    I am trying to add my old hp photosmart 7550 printer to my computer hp laptop G72 and Assistant said is not 64-bit capable w, but a pilot alternet is availible. How can I find this driver is available for this printer work with my laptop?

    Hello
    1. who is the operating system installed on your computer?
    2. What is the exact error you get when you try to install the printer of 5 drivers?
    3. did you of recent changes to the computer?

     
    If you are using Windows 7, you try to install in compatibility mode printer drivers. Check out the following link.
    Make older programs in this version of Windows
    http://Windows.Microsoft.com/en-us/Windows7/make-older-programs-run-in-this-version-of-Windows
     
    Alternatively, you can contact HP support to find the latest drivers for the printer. Check out the following link.
    http://h20000.www2.HP.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=72892&lang=en&cc=us&prodTypeId=18972&prodSeriesId=72890&TaskID=135
     
    See also:
    Find and install printer drivers in Windows 7
    http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers
     
    It will be useful.
  • How do you install the print driver FAX for m1536dnf in OS x Lion?

    Hi Forum,

    I have a Laserjet M1536dnf all-in - one network. When I install the driver under OSX Snow Leopard and Ubuntu, I have two shows of printers in the preferences panel. Regular printer and printer-fax MACHINE, so I can print to fax directly.

    But when I install the driver in OS x Lion, it shows only one printer, so I can't print to FAX directly. I checked the apple software update, there is no more than an update as well.

    Someone knows how can I install the FAX printer driver in OS x Lion?

    Thank you

    Noodle

    Hello

    Offer the product at a time print, scan and ability by retrieving the driver of the Apple software update.

    If you have installed the full features software, remove it by running the uninstall HP program located under Applications > CEJA-Packard and be sure to remove the existing print queue.

    Then Champagne for any update of HP software available.

    If the recovery of the printer HP Software Update fails for any reason, install the bundle HP Printer Drivers 2.8 below.

    Then the fax printer must be detected as well:

    http://support.Apple.com/downloads/DL907/en_US/HPPrinterDrivers2.8.dmg

    Kind regards

    Shlomi

  • Dell 720 color inkjet printer

    I've been using the inkjet printer from Dell 720 photo for five years with windows XP, but after a virus fix and upgrade, it no longer works. How can I fix it?

    Sincerely,

    Stewart.

    Stewart,

    What you mean...
    but after a virus fix and upgrade, it no longer works

    Brand and model of your computer and the operating system (XP) is useful

    Reference Dell 720 printer with usb cable, correct.

    First run delete print jobs to remove all print jobs stuck in the queue.

    Unplug the printer.

    Download and run the patch (cleaning printer utility) until it prompts you to restart your computer.

    Restart your computer.

    You can install the printer with the printer disc. You should get a message, the printer is not connected. Connect the printer at the moment (power on)

    Link to the patch? drivers (if needed) can be found at...

    The owners of the printer color inkjet Dell 720 thread (W7)

    Rick

  • print from Fax on my 8600 pro history

    Do not receive faxes on my 8600 pro can not haue what it set up right.  Received a fax known and he receifed all 13 pages, but not print them.  Looked in the history of the fax received and found that he received, but the deal was the printing of this story.

    Anyone know what I did not any so he can print a fax received?

    If the fax was never printed, he might still be in memory. Select Configuration, then Tools, then "reprint faxes in memory.
    Touch? and "Product Tour" to learn more features on this great officejet.

  • Automatic stop to print received faxes

    I have a HP Photosmart C410b all-in-one and it automatically prints faxes when they recevied. I get a lot of "Junk" faxes and I would like to disable automatic printing. Ink is expensive! How can I do this?

    mlipm,
    There is no way to disable the printing of faxes, once they are received. The only way to avoid the received faxes would be to disconnect the telephone line from the printer.

  • My printer icon disappeared from the printer and fax under xp home page

    The printer is ready but the icon is not available on the printer and Fax page.

    The coil of the printer is not available.

    Hello

    For you help I would be grateful if you could answer the following questions:

    (1) what is the serial number and model of the printer?

    (2) was there any software or hardware changes made on the computer before this problem?

    This problem occurs because the print spooler service is damaged.

    I suggest you follow the steps from the link below and check if it helps;

    You experience problems printing, the printer icons display and adding printers, the print spooler service does not work correctly and you receive error messages related to printing on a Windows XP computer.

    http://support.Microsoft.com/kb/919750

    If you need help with Windows, please do not hesitate to post. We will be happy to help you.

  • Why can't I just print and fax wireless?

    I tried everything and still can't print and fax wireless

    Hello

    I have tried everything and you don't find what your printer, your PC/laptop and his BONES!

    Kind regards.

  • hp8620: re - print a fax on 8620

    I had a paper jam when printing a fax.  Now, I need to reprint and cannot find any of the manuals.  How to reprint a received fax?

    For the Officejet Pro 8620 manuals can be downloaded from HP here.  Starting on page 68 and 69 of the Manual:

    Reprint of faxes received from memory

    Faxes received, which are not printed, are stored in the memory. NOTE: once the memory is full, the printer cannot receive the fax again until you print or erase memory faxes. You can also delete the faxes in memory for purposes of confidentiality or security.

    According to the sizes of the faxes in memory, you can reprint up to eight more recently printed faxes, if they are still in memory. For example, you will need to re - print your faxes if you have lost the copy of your last draw.

    To reprint the faxes in memory from the printer control panel

    1. make sure you have loaded paper in the main tray. For more information, see loading paper on page 23.

    2. in the Control Panel printer display, press and drag your finger on the screen and then press Setup.

    3. press on the configuration of the fax machine.

    4. Press Fax Tools.

    5. press on the reprint of the faxes in memory. The faxes are printed in reverse order, where they were received with the most recently received fax printed first, and so on.

    6. If you want to stop reprinting the faxes in memory, press on (cancel).

  • OfficeJet Pro 8620: officejet pro will not automatically print incoming faxes & answer

    I have a brand new Pro of Officejet 8620.   When I receive incoming faxes, I must be at the printer to press the ACCEPT button on the LCD screen.  I put the printer/fax AUTO ANSWER.    It did not work.  Any suggestions on how to have the unit automaticlly answer & print incoming faxes without having to be in the machine when machiines phone line rings.   I put the machine to meet Telec.  It is not set to meet incoming voice communication.

    Thank you for your informative reply!  PROBLEM SOLVED.  I was able to access the HP phone support people yesterday afternoon.  They very kindly put me through many of the steps you mentioned, that didn't work.  Finally the second support officer who got me the steps I have press the RESET button in THE SETTINGS on the LCD screen by DEFAULT and immediately after this step, solved the problem.

    My suspicion is that the machine, although that brand new, was in fact a refurbished machine sent to me by HP to replace the original purchase, which had a LCD screen showing only Chinese language that could not be changed.

    The replacement machine probably had been implemented at the different use of mine.

    Thanks to the lady who finally suggested hit the RESET button to THE DEFAULT SETTINGS as well as other people who responded!

    Everything is fine!      Aaron

Maybe you are looking for

  • iPhoto does not - this follows importing Mail photos

    After importing the photos by email, iPhoto will not open. I receive a notice of default to the screen indicating that "iPhoto closed unexpectedly". I also have a window on the screen indicating that "inconsistencies have been discovered in iPhoto. a

  • Is wchoppers an authorized taking in? Can I delete it?

    HelloI write here because I can't see any other place for my request.Wchoppers authorized a Firefox plugin? I ask because a couple of weeks, it appeared from nowhere and hijacking my home page appears in the upper right as a search engine. I can't fi

  • laptop Pavilion 17 t: SimplePass fingerprint reader without?

    I just got the laptop Pavilion 17 t.  One of the pre-loaded applications is HP SimplePass.  My computer lacks a fingerprint reader. Have 2 questions: This software will do anthing for me the usual password save dilemma without the fingerprint reader?

  • IGFX display driver has stopped working

    HelloI am running Vista Home Basic and I have intel graf. I get an error when I play at a web site display driver igfx golf stopped working can you help me please?

  • limit the instlalation softtware

    Hello I have a server to windows 2008 domain with about 600 client machines with XP and Win 7. I need a general practitioner doctor to prevent users to install software, whether they are in the Local machine administrator group or not. View this ques