HP laptop, 2000 - 2a20CA: Page of the screen shrinks by using the cursor key
Laptop HP 2000-2a20CA
No. B5R61UA
It seems the upgrade from Win 7 to win 10 Home edition, in navigation or by using a Microsoft Office program, the windows Explorer.
When you move the cursor with the touchpad and then listen to select a link, function etc. anywhere on the screen/page.
The screen will decrease in size to the left or right of the screen or reduce to the taskbar.
Clues, there is problem Win 10 or touchpad.
Thank you
I think I solved the problem because now I think.
To check the HP site looking for updates to Win 10 and none were found.
But then I changed my version of Windows to win 8 then rechecked updates and there is an update for the touchpad dated March 2016.
Downloaded and installed, and everything seems OK so far.
Thanks again.
Tags: Notebooks
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