HP laptop laptop 15-ac198TU: is my normal hard drive?

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  Luca

  Hi @LucaV,

  Thanks for getting back to me with the information.

  Please look at pages 32-34 of the Maintenance and Service Guide.

  It has the hard drive part number and instructions to get the HDD and SSD.

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  Hello frankiepetch,

  Thanks for posting on the Microsoft Answers forums.  Are you using Vista?  Have you received an error message?  If yes what is it?  What type of external hard drive that you are using?  I suggest that you go to the website of factory of the external drive and download and install the latest version of the software and/or drivers.

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