HP laptop Pavilion 13: Touchpad does not?

My touchpad does not work. I don't know if it has been disabled, or if it's broken. Help please!

Hello

Try the following - plug the mouse usb cable when it is required.

Hold down the Windows key and press R

In the run window, type devmgmt.msc and press to enter.

In the Device Manager window, expand mice and other pointing devices.

Right click on the Synaptics device and select uninstall - also, you should get a command prompt to delete the current driver, check the box allow this and then proceed to uninstall.

When finished, stop the laptop.

Unplug everything device, including any usb mouse.

Robinet tap away at the key esc that you start the computer to launch the Start Menu, and then select f10 to open the bios menu.  Press f9 to load the default values (sometimes it is f5, but the menu below indicates the correct key), use the arrow keys to select 'Yes' and press ENTER.  Press f10 to save the setting and still use the arrow keys to select 'Yes' and press on enter.

Let windows take over completely for a few minutes before checking the function of the touchpad.

Kind regards

DP - K

Tags: Notebooks

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