HP Laserjet 3052: HP Laserjet 3052 will not scan on Windows 10

Hello

Since the upgrade to Windows 10, I had several problems with my printer.  I reinstalled from the driver and it seems to work OK with the impression, but it does not scan.

I tried reinstalling the driver, but whenever I have access the printer properties I get the attached message.

Any help would be appreciated gratefully.

Thank you very much

Andy

Comprehensive software solution is not available for your current configuration, this is why you may need to use the BONE scan option when the device is connected using the USB (recommended standard USB cable HP).

HP web following links can help you:

http://h20564.www2.HP.com/hpsc/SWD/public/detail?sp4ts.Oid=1140611&swItemId=fp_148007_1&swEnvOid=4192

http://support.HP.com/in-en/document/c04745752

http://support.HP.com/in-en/document/c04658195?openCLC=true

Tags: HP Printers

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