HP LaserJet 8500 a: printer8500A question

You have a problem with my HP 8500.  Has got very slow or most of the time not printing at all.  Get the message to align the print head and did and still see her fail to align with it.   and continue to test every time print but no impression of the size of the paper.

Thank you

Hi @Pong2516,

Thanks for getting back to me with this information.

It may be a good idea to check the warranty on the print heads. If the print heads are old, they are probably the cause.of loop cleaning/align what is happening.

If you are referring to ' step 6: replace the printhead of problem ' in the document provided in my last answer, he shows how the print heads can be removed.

There will be a date on the cartridge. This support document can help if you are not able to find the date easily - limited of the print head and ink cartridge.

Print heads should be available in most stores that sell HP ink cartridges. If you are unable to locate any that they can always be purchased locally by HP sure supply online.

If this helps you find a solution please click the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

Thank you!

Tags: HP Printers

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