HP LaserJet M1536dnf MFP stores the faxes to be sent the

The company that I work has two HP LaserJet M1536dnf MFP Copier/printers-faxes. They are configured as basically the same that each related to its own line of ananlog fax. One of the machines is a continuous problem where it starts to store faxes instead of sending them.

I went through all the HP troubleshooting documents. All settings have been verified. Firmware has been updated to the latest version. When I run the fax test via the service menu, always happens on all points.

The machine receives faxes fine, but when you try to send a fax, it stores and never sends it. Following the troubleshooting documents HP, 02/11/12 I restored by default. After that, the machine was able to send faxes normally do not their storage. On 09/11/12 machine began to store faxes rather than send them again. Today, 15/11/12 I restored default again, and the machine is able to send faxes again.

I have not the time to be constantly dealing with this issue. Why does the machine start storing faxes instead of sending them? How to prevent it from recurring? Should the machine be returned? Please do not direct me to a generic help document that I have already read. Thank you.

I would contact HP directly on it. It may need to be replaced, or it may just need some deeper resets. Their Laserjet experts know that go with this problem. I would wait until the problem returns to the top to call, because they will tell you to do if you call while it works very well. If you are still in warranty, HP can replace the printer without cost to you. I'll link the information to get in touch with them below. The link takes you to a form to fill out. Once you fill it and she is treated, it will give you the printers warranty information, a file number and the phone number to call.

HP Technical Support call case form:
http://goo.GL/w7Hgh

Tags: HP Printers

Similar Questions

  • HP LaserJet M1536dnf MFP responds automatically faxes

    My new HP LaserJet M1536dnf MFP does not automatically fax calls.  I don't have a phone hooked or a voice mail/answering machine.  "Answer Mode is"Auto".

    We use an analog converter to connect to our internal digital VOIP phone system.  Prior MFP which was connected has not had problems with answering machine/printing faxes.

    I can see "Incoming" call on the screen, but it just rings and rings.  If you press the button "Start Fax" when it rings, then he will proceed to the connection and receive it, it finally drops the call.  It's not good to see many faxes come when the office is closed or otherwise unattended.

    I tried setting "Fax / such", but that no longer works.

    Help, please!

    Thank you very much!!!

    Hi @DW - OH,.

    I see by your post that faxes will not come by when it is set to auto or Fax / Tel, but manually, you can receive the fax. I can help you with this.

    Update the firmware of the printer.

    HP LaserJet Pro M1536dnf multifunction printer drivers.

    Select your operating system, click Next, click the link for the firmware.

    Please check your messages for the reset of the printer, I saw that solve this problem before.
    In the forum next to your handle name simply click on the envelope to see.

    Good day!
    Thank you.

  • Drivers to be used on networked computers that are not directly connected to the HP Laserjet M1536dnf MFP

    Hi, I had problems connecting to computers on the network for printer. The printer is HP LaserJet Pro M1536dnf MFP. The computer that is connected to the printer directly via USB is fine. I downloaded solution complete driver installation on the site of hp, them and everything's fine. the problem is with the computers on the network, they cannot detect even the computer to add printer. And I have enabled file sharing and printer sharing advanced options of sharing on all computers. I also tried to install the same drivers I used on the local computer on the network computers, but its does not work. Please kindly advise me on which particular driver should I use or the solution.

    for this one, there was a simple solution... I forgot one small thing. After the installation of the complete solution from hp printer drivers on the computer connected to the printer via the usb port you then go to control panel > view devices and printers > click with the right button on active printer installed > printer properties > sharing > click on the list to the Director. that allows other computers on the network to view the printers.  was a bit stupid coz the solution was so simple.

  • HP LaserJet M1536dnf copy of the automatic document feeder

    HP LaserJet M1536dnf MFP

    FW version: 20130114

    I load the paper in tray and press copy ADF on the front panel button.

    Once this UPM retrieves the document, it crosses all the way to scan and UPM returns to ready state without printing anything.

    Copy in the same way to scan flat ends with a scanned copy of printing as usual.

    I suspect that the problem of Firmware.

    Any help?

    Hi, Jason
    I think you forgot to mention what buttons I have to hold in the power of the UFM.
    I did re-init procedure (hold right + Cancel when power on) and reflashed latest firmware. It did not help.

    If I do a search with the ADF, the printer tries to print anything. UPM simply returns to the ready state after the end of the analysis.

    Update:

    It seems that I fixed it.

    I did the procedure exactly as Jason suggested, but when I checked whether the problem is resolved, UPM did the same, scanned and returned to the ready state without printing anything.

    After that I did hard reset again, then immediately I did again the procedure to reset internal memory

    Spoiler (Highlight to read)

    (Turn off the UPM, press front panel and hold right + Cancel buttons, power on UPM during their detention, let them go after the LCD displays "init memory" and wait as UPM to ready state.)
  • HP LaserJet M1536dnf MFP

    I have a MFP HP LaserJet M1536dnf who has E-Print.

    My internet hub is in another room for my printer so they are not connected.

    Is there anyway I can print wirelessely without connect via USB to the computer or connect the printer to the hub?

    Any help would be great.

    Thank you

    Tracy

    Hello Tracy,.

    The requested ePrint service a network connection with internet access, connection via USB to a computer is not supported for ePring, a wireless network connection is not supported for the printer itself.

    You can connect to hub you using an Ethernet cable so ensure it have access to the internet, otherwise ePrint will not work.

    You can find out more information on ePrint in the following document:

    http://h30434.www3.HP.com/T5/user/viewprofilepage/user-ID/2585903

    Shlomi

  • LaserJet M1536dnf MFP: It won't work

    I use this printer on a LAN port.  It appears in the network when I search for it.

    When I double-click the icon it installs automatically 2 drivers.  One of them has not installed whose name appeared as 'WSD printer driver' (something like that).

    It is strange because I have installed successfully on the other PC that is sharing the same network.  No matter how many times I reboot this computer, or remove and reinstall the printer in control panel it just will not work.

    More suggestion on what can I do?

    Hey @penguin97,

    Welcome to the Forums of HP Support! I hope you enjoy your stay here.

    I understand that you have some problems with your Windows 7 PC printing on your printer LaserJet M1536dnf. I can help you with that.

    Here's what we will do:

    1. If you have any software associated with your printer on this PC, uninstall it.
    2. Click on start and devices and printers.
    3. Right-click on any icon of your printer listed.
    4. Click on remove the instrument.
    5. Repeat for all other icons printer listed.
    6. Automatically search for updates of Windows 7. Install all updates, not only the critical updates.
    7. Restart your PC.
    8. Download and install the latest drivers by clicking on this link.

    At this point, you should be able to print. If not, please let me know what happened following my directions.

    Please let me know if you are able to print or if you have other questions. If not, have a great weekend!

    If this solves your problem, then please help others find this post by clicking on accept as Solution on my post.

    If you appreciate my help, so please let others know by clicking on the icon below my post thumbs up.

  • LaserJet M1536dnf MFP: LaserJet M1536 don't not printing Mac laptop, all lit LEDs under LCD

    My LaserJet M1536 suddenly no longer print from my Mac laptop. And Yes, I downloaded the HP printer from the Mac App Store software was last updated.

    Under the LCD of the printer are three lights that stay on, even after that I power on and off the printer (the LEDs are green, the orange exclamation point and the orange point then). I don't know that the fact that all three LEDs remaining on the means, but it seems to be indicating a problem exists.

    Please help with advice to rectify or isolate the problem at least.  Thanks in advance.

    Do a google search, but the price will be high.  You can try a company call metrofuser.com because they can get a better price.  Good luck.

  • LaserJet M1136 MFP: Find the MAC or the IP address of the printer

    Hi, I tried to find the IP address or MAC address of my printer of office for days without result. The printer is connected via USB to a computer on the network and others connect to it like a computer on the network.

    I need to add the printer to a Mac laptop, and I need the IP address to it. I tried the config/print test pages but they do not have the information, I looked in the Ports tab in the printer properties, but port poster not the IP address, on the contrary, it didn't USB001

    I also used 'arp - a' command in CMD to get a list of attached devices, I have the list of IP and MAC addresses, but I don't know what is the printer. So I tried to watch the MAC address and could not find anyone.

    Can you help me?

    Hello

    What the below URL :-).

    https://support.Apple.com/en-in/HT3049

  • HP Laserjet M1536dnf MFP / Installation on SP3 Win XP x 86

    After a long struggle and without success, I decided to post my problem here. During the installation of the drivers and scanning HP everything goes OK until step "Connect a device" appears. After several minutes to wait for a window with the fatal error message appear, indicating that the product may not be installed. Installation was cancelled. For installation, an original CD as well as the latest version of the drivers were used. The same result without success. In addition, troubleshooting of HP has been applied, which means that all startup applications and services with the exception of Windows services and applications have been disabled. Then after restarting a facility began with the same result. One last thing to add. During a connection device, Windows installs drivers. And the only available option is an impression (copy worked, of course, all the time). I would be grateful for the help, because no more only solutions.

    P.S., HP Print and doctor Scan has been tried. Scan test was chosen. The program has lead me to the HP support on the first try "pilot" sorry for the few grammar errors

    http://h30434.www3.HP.com/T5/printer-all-in-one-install-setup-e-g-Windows-8/Laser-Jet-1536-DNF-installation-problem/m-p/1087889#M43766

    I found this on a different post that addresses the same issue & point.  I tried on mine and it worked the first time.  Try it and give it the Kuddos.

  • HP Web Jetadmin 10.3 and LaserJet M1536dnf MFP communication error

    Hello!

    I followed http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=... , but no help.

    Any ideas?

    Thank you more, Alar.

    Hi and thanks!

    I have it. I got off WS-Discovery. =) Earlier, I corrected which... WJA has done well.

    Thank you more, Alar.

  • Can I make a search on the network with HP Laserjet M1132 MFP that is connected to another computer?

    I can't seem to be able to scan with HP Laserjet M1132 MFP on the network (printing works fine). Is it possible, and I just don't know / are unable to connect or it doesn't have this feature?

    * Everything works fine on the computer that is connected to the multifunction printer over USB cable

    Hi Deividas,

    I can't wait to hear that you have questions.  For the LJ 1130 base series networking is not supported, however for some 1132 models Ethernet network is supported.  It will depend on the exact product/model number for this unit.  Click here to find out how to set up a wired network for 1132 connection the selection of models that supported this option.

    1A configuration of network peer-to-peer sharing of the computer that is connected by USB?

    2. What is the number of product to the rear of the unit, should start with J?

    3. how you analyze (front panel, scanning software, etc.)?

    Let me know and we can go from there.

    Kind regards

  • LaserJet Pro M177fw MFP: confirm the fax sent

    Is there a way for the printer to "beep" when a fax is sent successfully? Right now you have to look at the screen of the printer to confirm the fax has been sent successfully. Just old habit I guess.

    Hello @WaltGrosch,

    Welcome to the forums of HP.

    I understand you wanting to your M177fw "beep" when it sends a fax successfully.

    I would like to help.

    If it's a wonderful idea, the Laserjet printer does not have this ability.

    You can configure the printer to print a confirmation page when a fax is sent successfully.

    I agree that the tone would be better.

    To set the confirmation page, you can enter the menu setup then the fax menu.

    M177fw MFP-HP Color LaserJet Pro operating manual

  • Unwanted fax confirmation pages for faxes received on HP LaserJet 1536dnf MFP

    I would like to disable the confirmation pages for faxes received on my HP LaserJet 1536dnf MFP but keep the pages of confirmation for faxes sent. How can I do this?

    It is not too difficult.  Press Fax Menu button.  Tap the right arrow until that fax reports is on display (should be the first thing that pops up), then tap OK.  Press the right arrow until Fax of Confirmation is displayed (again, it should be the first thing that pops up) and press OK.  Press the right arrow until you see Send Fax only and press OK.  Now you should be set to get reports of confirmation only when sending.  Hope that helps.

  • 100 HP LaserJet color MFP M175: scan to the PDF Format

    Hello

    While using the scanner of HP LaserJet 100 color MFP M175a I don't get an option to save the file in PDF format. I use a scanner through Windows Fax and Scan. Kindly help

    Hey @HBootwala,

    Welcome to the Forums of HP Support!

    I see you are trying to scan PDF documents of your 100 Laserjet color MFP M175a printer to your computer for Windows 8.1. I can help you with that.

    To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once that is done, scan, you want to scan using HP Scan, rather than Windows Fax and Scan. You can download the latest version of HP Scan by clicking this link. Once installed when you need to scan, you can open the program and select this option to save your document in PDF format.

    Please let me know if this solves your problem by clicking on accept solution. If you still have questions, please let know what happened during the installation of your software and I'll be better able to help you. If not, have a great day!

  • LaserJet Pro M127fn MFP: Stuck "print fax page 1.

    I had to receive two pages of fax. After that the first page has come through it is stuck "print fax page 1. The second page is never good. I can't print anything. I already disconnected my printer and plugged in. When the rear connection, it uses the same throughout first fax page and gets stuck again. Happen from nowhere at least once a week for the past few weeks.

    Hi @cvsc ,

    I see that you are having problems with the printer stuck in an "Print fax page 1" error message when you restart the printer, it keeps printing the same fax. I would really like to be able to help solve this problem.

    I would like to do a hard reset to see if that will solve the problem. It's probably a little different then what you have already tried.

    Let the printer and disconnect the printer cable and the wall socket for 60 seconds.
    Reconnect the power cable to the output of the printer and the wall, and not a surge protector.
    This ensures that the printer is full on and can help this situation.

    I would say for updating the firmware of the printer. Here is the link just choose your operating system and select the firmware download. HP LaserJet Pro MFP M127/M128 series Firmware update.

    If you're still having problems, try to reset the printer. I'll send you another step to try in a private message to try.
    In the forum next to your handle name simply click on the envelope to see.

    If you need help, let me know.

    Good day!
    Thank you.

Maybe you are looking for

  • P2 HP: DVD no longer works, code 19

    Our DVD player shows no more in Explorer.  We have recently upgraded to 8.1 and it had worked after the upgrade for several weeks so far.  We use VLC to play the DVD and it does not recognize it either. Now in Device Manager when I right click on GH8

  • My games is more distorted.

    I recently installed Windows 7 on my computer and everything was fine, but for some reason any my games does not work correctly. When I insert some shooting games, it distorts the text and where is the location of the mouse. For example, when I tried

  • I have 3 PC home networking with a router. How to connect my new hp 6500 has more so any pc can print

    I have 3 PCs at home with one with XP 32 bit and cable to connect to a router Internet, the secoond PC with windows 7 64 bit and wireless to the same router and the third PC with XP 64-bit with the same wireless router. Currently, two have their own

  • I have aspire v3 - 571 and updated the bios for him at 2.21, I wonder if I can get off at 02:04.

    I saw a video on youtube of a guy do BIOS downgrade 02:21 at 02:04 using a v3-571 (g), I wonder if I can do this procedure too! Here's the video link: https://www.youtube.com/watch?v=3QCZBy-2xaA&feature=youtu.be&list=UUN9TFke7TDA-ucprvsCNA2g thank yo

  • Import of signature registration keys problem

    I have eclipse installed 3.4.1 for my 4.6 stable development.  I installed 3.5 in a separate record for 6.0 development only and I am trying to import my code signing keys.  After that I tried, I got an email from RIM say there is no more the record