OfficeJet Pro 6830: color ink is not printing

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• In our officejet 7000 E809 black ink is not printing. We are not alone.

  In our officejet 7000 E809 black ink is not printing. You are looking for here we are not alone: http://h30434.www3.hp.com/t5/Ink-Toner-Cartridge-Printhead/Black-Won-t-Print-HP-OfficeJet-7000-E809a... We have replaced the cartridge. How can this be repaired?

  In fact, don't you worry. I figured out how to clean the print head. And fixed it. Thank you.

• "I have a hp officejet 6500 e709 - black ink does not print." I have replaced the ink cartridge...

  "I have a HP Officejet 6500 E709 - black ink does not print." I have replaced the ink cartridge... clean the print heads and contacts... and nothing seems to work. All other colours print fine. HELP ME PLEASE.

  Before you buy a new set of PHA, you could try following the instructions on this post for a more aggressive cleaning Interior http://h30434.www3.hp.com/t5/Other-Printing-Questions/Photosmart-Premium-c309a-Black-prints-out-green-on-photo-paper/m-p/449245/highlight/true#M28673

  Try this first and post back to tell how you got.

• HP Officejet Pro 8500 a Premium: HP Officejet Pro 8500 a Premium does not print the docs of the computer, but will display a test page.

  HP Officejet Pro 8500 a Premium does not print the docs of the computer, but will display a test page.  I constantly get a message that the computer cannot communicate with the printer.   Not only it will be not be printed docs, it will not print web pages using 11 IE or Google Chrome.

  I used print and Scan of doctor, he always reports there are no questions and print page one same test so I can not print anything else.

  Whenever I want to print, I have to restart the computer.  After the reboot, I have a chance to print.   This problem started on February 15, 2015.

  My operating system is Windows 8.1.   I have unintalled HP, rebooted, and then reinstalled the software software:

  OJ8500_A910_1315 - 1.exe

  HP Print and Scan - HPPSdr.exe doctor

  HPSupportSolutionsFramework - 11.51.0049.msi

  All versions were last uploaded on 4 April 2015.

  I have a home wireless network (router Ubee DDW366).  All other devices in the House will be printed on the printer of 8500 has no problems: 2 Toshiba laptops, 2 Android phones and 1FireHD.

  The desk top is installed with a network card Netgear, I don't know the model, but I had it tested by a PC technology to verify that the card works.   The card and 8.1 of Windows have been installed on January 3, 2015.

  I have run virus scans and analyzes malware.  Whenever they show that there are no problems with my desktop computer.  What kind of desktop? Specially designed for my listing of... without brand computer parts store.  ASUS motherboard P6X580 Premium.  Now I will probably get hacked!

  I'm at my wits end.  And it's frustrating when I need to print something and the system hangs.  I often use screen printing to a word document to save in order to restart... but then I lose all sorts of features when I pick up what I needed.  It is also a time consuming.

  This printer we served well for two years and I have expensive cartridges pending; another two cycles of recharge.

  Help?

  Addendum: can I scan with the HP printer help.  I open the HP printer assistant, he "gets" the printer information, then I select "scan a document or photo" and the printer answers.   I have no problem with the sweep.

  It has been awhile, but I played on something you wrote.  "There could be a software conflict with the HP software" everything worked very well... impression was shifted at best; just didn't know if it would work.  So I would eliminate a program, reboot clean, try to print, and then reinstall the software.  I finally found the culprit.  I had a program running in the background, occasionally.  When it ran, HP does not print.  Stop the program and I was able to print... Do not have a problem since I found it... I do not say that it was a software to share files... so I replaced since this program with something else that doesn't cause problems...  It took a long time and I couldn't work the question every day.... but I can say that I have problems printing for the past 5 days!  I can print with confidence.

• HP OfficeJet Pro 6830: HP OfficeJet Pro 6830 - very, very slow to print...

  We just picked up the HP OfficeJet Pro 6830, installed and started to 'use' it. However on the choice of the option to print even a single page monochrome printing - the printer takes a minimum of 2.5 minutes to start and the first sheet on is fully 6 to 7 minutes.

  During the startup process, there are several sounds printhead, cartridges of rolls etc apparently moving in the printer, while a minute passes before paper is taken up by the printer followed by another 2-3 minutes for the first sheet of paper, slowly in the printer.

  For 2-3 minutes the paper is caught in the printer maybe 1-2 "at the same time for half of the page, and then suddenly the rest of the document is completed quickly.  As noted above, this time is on a pdf document which is free from any graphic or anything else of the text. The first official sheet on the calendar for 4 pages of images and text from a PDF from Adobe is 1 minute and 10 seconds.

  If anyone can offer any idea or experience on how to fix this, I'd appreciate your comments. Other that the printer will be back to the retailer for replacement or refund.

  Too little, too late... no effort real here to solve the problem, the same old copy and paste replica of any other officer of the HP Support that can be found nowhere else in this forum - were there, already has not found these 'ideas '. Try to support rather than blaming your end users! -HP makes pay you for it?

  Spoiler (Highlight to read)

  HP OfficeJet Pro 6830 lazy support Agent response

• HP LaserJet Pro CM1415fnw color multifunction does not print PDF files

  I recently met a problem where my HP LaserJet Pro CM1415fnw color multifunction wouldn't print the PDF files.  I tried printing from a snippet, Adobe Reader, Word and PDF Pen Pro and the document will not print.  But the printer had no problem printing other formats like JPG, etc. DOCX from the same computer before and after.

  What has happened is that the computer said he sent the document to the printer and the printer screen showed "Print Document" momentarily - but then the screen of the printer would return to the ready screen and the document will not print.  There are no indications that the printer was having a problem.

  I reinstalled the drivers of HP - no change.

  Finally, I was able to print the document open in Photoshop and save as a JPG file.

  I am running OSX 10.9.2.  on a MacBook Pro.

  When I went to add a printer, the only choice of HP, I got was 'HP LaserJet CM1415fnw @ Mac Book Pro' which is described as a generic PostScript printer.  It did not work when I tried to print a PDF file.

  I then removed the printer and reinstalled it - and I see that in the last step of the installation, I had several choices.  The default choice is the print version of air, I chose the version that showed a printer HP Laserjet series CM1410.

  Problem solved.

• HP Officejet Pro L7780 black ink don't print, color fine printing

  My HP Officejet Pro L7780 is not printing black ink.  He began to 'jump' then it completely stopped printing black.  I have replaced the black today cartridge, cleaned the printheads several times and always, it prints a slight shadow or nothing at all.  Any help would be greatly appreciated!  Thank you!

  Hey TC,.

  There are several troubleshooting steps that may help solve this problem. Symptoms could include striations or discolouration, lack of black or other colors, text Blur/Blur, and the ink bleed. Please click the link below for detailed instructions:

  Troubleshooting print quality problems

• Only 1 HP Officejet Pro 8000 color ink prints

  I changed all three color ink cartridges, but only one color, prints magenta (and black). I cleaned the heads, but again only black and magenta show.

  Hello RobertHuntley.

  The last option would be to contact Customer Service to see if there is something else that the printhead causing the problem. I've included a link to the contact information for your printer.

  I wish you the best. Sorry I couldn't do more to help.

  -Chauntain

• HP OfficeJet Pro 8500 has: HP8500A does not print the programs in Microsoft office in color

  I don't really know when this problem started, as I often do not print Microsoft Office files on this printer, but today I tried to print things in 2013 of Microsoft Office.  Even if the grayscale setting has been disabled - they always printed on this printer in grayscale.  I tried to print on two of my other printers and they printed color very well with similar settings for these printers.  I tried to print my email address on the 8500 - it printed color very well.  I tried to print photos with photo gallery and my 8500 them printed in color as well, so it doesn't seem to be a problem with one of the cartridges in the printer color such that it will print color with other applications.

  I restarted my HP8500A, and I got the same results.  I restarted my computer, the same results.  I went ahead, downloaded and installed Microsoft Update Office 2016 think there must be a problem somewhere.  It made no difference.  When I print to the 8500 with shades of gray turned off in Word and print selected in Publisher - RGB I'm still printing in grayscale.  I take the same documents and I print on my other printers (HP Photomart C5580 All in One) and HP Deskjet 1000 and the same Microsoft Office 2016 documents will be printed in colour on both printers.  I'm running out of ideas to try to correct the problem. Any ideas?

  Thanks for your reply.  After trying a few other things, I saw that page print test HP and the Scan doctor kept coming out in grayscale, but still the print quality diagnostics Page was in color and everything was reported as good.  I just decided when all else fails, uninstall the printer driver and then reinstalled as it was the last thing to reset.  I have restarted everything, kept my fingers crossed and all print in perfect color!  For now at least!  So, I would say that my problem is solved and if it happens again, I'll uninstall and reinstall to try to resolve that obviously some sort of glitch mounted in the driver software.

• OfficeJet Pro 8500 a910 a does not print

  Hey all,.

  had some problems recently with my a910 Officejet Pro 8500 has.

  From 1 day to the other, it stopped printing, each document is put in the waiting room, but no paper out.

  The vacuum-ing line made no difference, al checked settings in the box.

  Had removed all software, installed again, all via HP.

  All fine until testpage, no go.

  All 3 Doctoringtools of HP given their chance, all very well once again, until the testpage, so no reaction.

  I'm all of the options, maybe one of you, the specialists have everything?

  THX in advance and regards, Sander

  Hey Gordon,.

  Windows 7, USB.

  After a week of trying I had solved tonight.

  Last night I pulled the plug out of the electricitysocket and let rest a day.

  When I tried tonight it print like it used to, as well!

  I don't know why, after you close a couple of times b4 electricity, to reset, no result then.

  Maybe now, with the new software (6th time install) and HP tools, he decided to once again where I bought it for...

  Thus, solved!

• HP Officejet Pro 6830: Instant ink sign up, site Web, reset password connection and why start using immediately?

  I have a few questions and problems...

  I signed up for the moment of ink and placed on hold since I just bought my printer. I don't need instant cartridges since I just bought my printer and got new ones with the printer.  is there a scenario where it would be sensible to get instant ink hp going to as soon as you get a new printer?  wouldn't you want to use the cartridges you get and delay the instnat hp ink until you need new ink cartridges?

  Second, I got ink in the mail even if I put it on hold.

  Thirdly, I am trying to log on to the instant the ink site but my username and password do not work and the password reset function won't send me an email to reset my password.

  Fourthly, I received an offer of $25 with printer eligible purchase and hp ink signup discount, which i did, and I had to to receive email from hp to submit the $25 discount.  I don't have this e-mail.

  so far not a very good experience for this going.

  Hi dabrooks, even if you register in the instant the ink program the service does not start and you are not charged until you insert the first game to instant ink cartridges that you receive. The pages that you print using the cartridges supplied with the printer are not counted as part of your monthly pages quota and you are therefore quite correct to use these supplies until they are exhausted, how you install the game of instant cartridges you received when registering in the program. Once you insert these into your printer, the service is enabled and the number of pages you print is followed by the service.

  For other issues that you mention in your post, I would recommend contacting the instant ink dedicated support team here. Fill in the required fields and click on the button to display the options where you can select the phone or chat to get help.

  Hope this information helps and that you get your other issues fixed in a Masson in due time by the support team.

  Best

• My 3 y o HP Officejet Pro 8500 Wireless A909a do not print black after a change of the new cartridge.

  Finally, I uninstalled and reinstalled the HP software and installed a new black cartridge HP 940 XL. If I print a Test page, even in grayscale, it comes out only in color.

  Please can you help me?

  HP support/FAQ would be the place to ask or look, its their printer and their software and their settings for the printer you are using, it will not deliver a victory

• HP Officejet Pro 6830: Problem with head of printing and error 0xc19a0020

  Tried on MS 8.1 64-bit and Mac OS.

  Having a problem with the printer.

  Constantly saying problem with printhead 0xc19a0020.

  Tried the troubleshooting suggestions, no results.

  I tried unplugging ink and placed back, even.

  Any suggestions? Should I replace the print head? Possible with warranty?

  Hi @Sergey_Burnos

  You will need to contact HP Support to obtain a replacement. Are you based in the United States? If so, please call 1-800-HP-invent (1-800-474-6836).

  Can you please let us know how you get on?

  Thanks, Ciara

  http://support.HP.com/us-en/document/c04839288

• OfficeJet Pro 6830 e-All-in-one: print heads

  My 3 in 1 printer is from 1 to 2 weeks and a print head is missing/driveway/notworking.  I tried the suggestions on the HP site and did not work.  I have HP printers, but they last for more than a year.  I did a diagnostic and it tells me that health of the print head is "good".

  If it is a common problem, why we can not buy or install a print head.  Someone at - it the problem just over a year?

  Hello

  Thank you for using the forum.

  If you receive this printhead error, is there nothing more you need to do, except to contact support.

  Depending on where you are in, please select the appropriate link:

  Series 6800 printer supports training US, Asia

  http://support.HP.com/us-en/document/c04839288

  Series 6800 printer supports statement Europe Middle East Africa

  http://support.HP.com/us-en/document/c04839289

  Thank you.

  Please click the "accept as solution" if it helped to solve your problem and "Bravo Thumbs up" as an encouragement.

• HP officejet pro 6830: will not print in color

  I just bought an officejet pro 6830 e al. in a printer and I can't seem to print in color. I can copy in color by manually typing the colors and all my test prints out ok too. I even tried to clean the print head.  My operating system is a Mac OS X 10.11 El capitan. Can anyone help with this problem.

  @mzacc, welcome in the community of HP,

  I saw your post about how you are unable to print in color, to your Officejet 6830 and I wanted to share my own suggestions with you. See the link and the steps below and judge. You should be able to print in color later.

  • Click on this link and try all the steps: color or black cartridge isn't printing
  • Here are some other suggestions, I have to try the Mac:
  1. Reset the printing system
  2. Restart the Mac.
  3. Download and install the complete driver: e-all-in-one HP Officejet Pro 6830 Printer series full feature software and drivers
  4. In addition, to download this driver: HP v3.1 for OS X printer drivers

  Click on the "accept as Solution" If the issue has reached a resolution! Hit thumbs up below like my post or show thanks to me to lend a hand!

  Have a nice day