HP Media Drive hd0000: drive HP Personal med

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• HP Personal Media Drive hd0000

  I have this external HP Media Drive hd0000. The computer that belongs to has been removed because it is damaged irreparably. I have since acquired a new laptop and want to connect the HP drive to my laptop to see if there is any info that I can save her. Can I just connect it via USB or do I need a power cord as well? He got some form of funny USB port. I would like to know what kind of cable I use and how I can buy the power supply (if necessary).

  demoose,

  Here is the manual and the items in the box: http://h10032.www1.hp.com/ctg/Manual/c00769879.pdf

  It requires an external power supply. (pg2, 11)

  It uses a USB 2.0 standard. (pg5)

• HP Personal Media Drive - cannot get support

  Hello

  I tried to look for a "soft" or etc. but has not found category. I hope that I write to the rgiht category.

  I have a HP Personal Media Drive that I am attemptign to solve problems

  hd0000

  part # rf863aa

  500 GB capacity

  The problem I have is when I connect the drive to the system, it says device not recognized USB. However, he keeps making connection/disconnection noise notise. Bing bing, do. Bing bing, do. He did this continuously until I have unplug the USB cord or power.

  I tried the following

  I have tried 3 different PCs

  I have tried 2 different cables

  tried it on windows 7 as well as windows 8

  I feel that it is a real problem with the drive itself. I tried disk management, but I know that because this prevents the disconnect/reconnect the disk and not can not connect successfully, it seems like there may be a problem of internal material with the reader.

  My major problem is to get to this issue. Today I have the support of google # and looking for where to get help. I found this page

  https://h22207.www2.HP.com/ca-en/contact-HP/product/HP-HD5000s-personal-media-drive/model/RF863AA#Z7...

  Does not help very much

  I called this number

  1-800-474-6836 (1-800 HP INVENT)

  I now at calle 4 times. I get a call centre in India. They tell me that I need to talk to the accessories Department.

  I had transferred there and waited 20 minutes and hung up. So I called again. Once again, they me transferred.

  I tried 35 + minutes, had somone on the phone. After spending 15 minutes to get all the part numbers, etc serial numbers - it was obvious that they then had no idea what to do, they still have me once I was in the bad service I was calling not to the United States and Canada.

  They me transferred again and I was transferred to a number of key busy/false.

  I called back once again, even once said that I needed to be transferred... not too impressed at this point.

  Nobody has been able to give me the # direct I should call either. I'm really frusterated. Help, please?

  This device has an external power supply, I would first of all that. Resist the ear and check the that continuous rotation.

  If it's running, plug the USB to a rear port. It may take 5 minutes to initialize. If you hear click (s) and then no rotation continues, it's probably in bricks/dead.  HP offers no repair service out-of-warranty units. (1 year).

  Disassembly (different flavors for different design cases). Adapter for the device.

• HP Personal Media Drive 1 TB

  Since 2009, I used the HP Personal Media drive on my desktop PC HP Pavilion a6152n with no problems. I was using Vista without any problems.  My computer has 6 usb ports and they all worked like a charm.  I used media player for all my backups, smartphone and computer.  A few days ago, I've upgraded to windows 7 and were not able to use my media player since.  My computer will recognize the usb ports when forced, but lists the media as unknown device player when he admits to all.  I tried to update the driver without result.  I uninstalled the device, disabled the device, tried to assign a letter to the reader all to no success. I'm finally to the point that when I plug the drive on the computer, the computer tells me that I have to format the drive to use it.  The drive has been formatted originally under Vista.  I'm afraid that if I format it now, I'll lose all my files.  Help, please.  I point out that I took the car to work and this computer using XP recognizes the drive media and actually allowed me to open the files.  The computer at work is about 10 years old and very basic, no dvd drive, etc...  I also get code 43 when you try to update the drivers.   Thank you.

  make the number of days!

  Hello

  Thank you very much!  My computer now recognizes the PMD.  I was able to open some files, and they seem to be OK.  Once again thank you.

• Help please: Personal Media Drive Installation

  Hello to all on the Forum HP... I was hoping I could get help regarding installation a HP Personal Media Drive in my desktop HP Pavilion m7480n computer... I am a newbie and considered average at best, with regard to my knowledge with computers... So, I was hoping that someone could possibly provide me with a link, or anything else... With step by step instructions... Photos included would be a bonus... lol... lol... I'll give you more information regarding the HP Personal Media Drive that I have below... Thank everyone once more in advance for their time and patience... Have a great day everyone.

  HP Personal Media Drive:

  -Model # hd5000s

  -Manufacturer RF863AA

  Parts supplied:

  -Adapter with power cord

  -6 USB 2.0 certified Interface cable

  Hi Nacster,

  It is very possible that the previous owner disconnected the cables. Here is an document (and video) player showing how to replace or add a hard HP. In it, you will see how the Bay of the PMD is connected the hard drive cage.

  It might even be that the internal USB cable is detached from the motherboard.

  I hope this helps. Let us know how it goes.

• Problem with my Personal Media Drive hd1600

  Hello

  I have a problem with my HD1600 Personal Media Drive.

  After formatting, Windows 7 can not recognize it. Only the power of the blue light is on

  in the Hp website, I can not find the driver software

  Please help me

  Thank you

  As is the case, what I would do then is to format the drive outside of the Windows environment.  I like to use a Linux on CD or GParted on CD.  Unplug your hard drive after the CD and boot from the CD that you did.  With your hard drive disconnected, there is no chance of accitentally choose the wrong drive and the PC will work fine to either that of the CD.  Format the connected USB HD1600 Personal Media Drive everything using one of the version of the Linux CD in the NTFS format.  If it is completed, the disc is OK and you should be good to go.

• My external HP Personal Media Drive device - does not appear on my computer

  My external HP Personal Meda drive does not appear on my rhubarb, I tried all USP ports on my computer and it will not be displayed. When I connect my HP Personal drive to my Labtop there is no problem, it presents itself. Any suggestions? p

  Hello

  1 - is the external hard drive not detected in the Device Manager?

  2.

  3. did you work before?

  I suggest you to try the steps below and check if it helps.

  Method 1: Try to download and run the Fixit tool from the link below.

  Hardware devices do not work or are not detected in Windows:
  http://support.Microsoft.com/GP/hardware_device_problems

  Method 2: Also check if it is detected in disk management.

  a. Click Start.
  b. Ttype diskmgmt.msc in the search box of start, then press ENTER.

  c. check if the external drive is detected.

  Method 3: Try the steps from the link below, which will help you change the drive letter.

  http://Windows.Microsoft.com/en-us/Windows-Vista/change-add-or-remove-a-drive-letter

  Method 4:  Also I suggest you to try the steps from the following link:

  Tips for solving problems of USB devices

  Hope this information is useful.

• How to reconnect to a personal media drive Bay

  It was very stupid of me but I unplugged the cables for my Personal Media Drive Bay when I tried to remove the hard drive for maintenance.  I didn't really attention to where the white cable that looks like an audio connector is gone.  After his return from the hard drive, I can't find the connector of the personal media drive Bay.  If I had to install the external drive, I would use a USB port to connect the player to the computer, but I don't know where this subject is on the motherboard.  I searched the internet for help entered empty.  Help, please!

  On your motherboard, you should see a connector with 2 rows of pins together. One of the lines is missing in a hairpin bend on the left side.

• Unable to access HP Personal Media Drive in Windows 7

  My wife desktop PC has failed.  I need to access the data on the HP Personal Media Drive and it attached via the USB port on my Windows 7 laptop.  However, the drive is not recognized and Windows says that there is a driver error.  However (a) according to HP, there is no Win7 drivers for this drive.  (b) according to Microsoft, the drive is compatible with Windows 7?  How the hell can I access this disk?

  Click on 'start '.

  
  In the search bar, type 'Computer management' (without the quotes). Click on the program icon that shows up (should be at the top of local search results).

  Search in the left pane of the window 'disk management '. If you don't see it, click the arrow to the left of "storage".

  Look for a drive that is not titled "allocated." If you see one, check to see if it is the same size as your Media Player. (A 1 TB drive will show as Go 931,51, etc..)

  Right-click on the unallocated disk, then click on 'Create a Simple Drive'

  Go through the wizard using the default settings. When the screen where you can name the disc, name 'HP Media Drive' (or whatever you want).
  Once the wizard is completed, wait a few minutes while the disc formats. Then open 'My computer' and the drive will be displayed.
  Right-click on the icon, then click on "Create shortcut" If you have a desktop icon to access the drive.

• Personal Media Drive (HDD) is not recognized in HP xb4 Docking Station laptop with HDX 18i

  Hello:

  This is my first post since obtaining these three pieces of equipment.

  a lot of problems with my new laptop and separate hard drive docking station.

  But this one is the most annoying:

  my HP Personal Media Drive HD10000x slips into a Bay (specifically for these players) on my xb4 docking station.

  Connected to the docking station is my laptop, a HDX18.

  Everything works very well between the laptop and docking station, except the HARD drive: it lights not or anything when you slide into the dock media Bay.

  This is supposed to be 'hot-swapable' and everything, but it is just dead.    It's new, but I hate to send it back (at my expense) if there is another problem here.

  If someone has encountered this?

  Help, please!

  Thank you

  You need to connect the power adapter to the personal media player - at the back of the dock XB4, next to where sits the personal media player.  So there are two adapters CA / CC plugged into the XB4.

  Message edited by taylorspam on 11/23/2009 07:45

• Personal media drive HOT HD5000s

  I'd be worried if 6 years ago, HP5000s media drive is hot to the touch almost too hot to hold? using car with USB cable for desktop PCs, a lot of ventilation

  Hello davidross,

  Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

  I understand that your device media staff of HP s 5000 run hot to the touch. If it's too hot you describe, I would recommend that unplug you the unit and contact HP Support for service options.

  I want to thank you for display on the HP Forums. Have a great day!

• HP M7246N Media Drive Bay Center

  I have a HP M7246N Media Center Tower, when I insert a HP Personal Media Drive in the Bay, the meter turns, I do not see that the drive listed with others my computer staff media USB keys. Where you see the player. I have to do something.

  I bought brand new M7246N a long time ago, he got out the box Update for the end of MS XP 08/04/14.

  It of a nice PC and works very well.

  I can try and push just alittle on the media player, it cannot be seated in the internal USB.

  I noticed the external USB card should alittle push-to-he...

  Thank you

  CACTUS24

  Pennsylvania

  Hello CACTUS24,

  I understand that the HP Personal Media Drive is not detected by your computer that is running Windows XP, when you plug it in. I'm you provide a HP support document: Media Drive missing from my computer (Windows XP), which was designed to answer the precise question that you describe. I would recommend that review you the document and follow the steps to resolve this problem.

  Please feel free to re-post if you need extra support. Thanks for posting on the HP Forums. Have a great day!

• Can I use a HP Pocket Media Drive in my HP Pavilion Elite m9165.uk - was?

  I am in the United Kingdom - I have a HP Pavilion elite m9165.uk-/ Vista Home Premium. He has a personal media player which I use often, but it also has an a Pocket Media Drive Bay. I can not seem to find one to buy in the United Kingdom but could get one of the USA.  They would be compatible?

  Appreciate your help.

  JMG.

  Your share of HP m9165.uk - uses # 5070-3488 Mini Pocket Media Drive bay assembly, which is also used by more than 200 other HP products... which many are sold in the USA. I don't see why a Mini Pocket Media Drive of the United States would not work.

  Frank

• HP Pocket Media Drive

  Will be a pocket media player model HP PD3200Z 320 adjustment in the Bay of drive on my HP Pavilion Elite model of system BN515AV - ABA HPE-180 t

  Hello fishyhooky,
  
  Handheld readers come in one size fits all capacity. As long as your computer has a Pocket media drive Bay (who, it seems, he does) the multimedia Pocket Player must fit into the computer.

• Pocket Media Drive bay for e9290f

  I recently bought a new HP Pavilion Elite e9290f and is surprised that, among the best models, he had no drive for the HP Pocket Media Drive Bay.  I tried to find where I can buy the Pocket media drive Bay so that I can install (retro - fit) it in my office so I could slide the pocket of 500Gb drive that I bought for inside. Currently, I use a very little available USB external port to activate the reader, as well as having to allocate precious office for the unit space. Is that what someone is selling the drive Bay?  I tried to find it in the shop online parts HP nothing is done.  Any help in this regard would be highly appreciated.

  Thanks a lot for your answer.  My computer takes the door Assembly #503156 - ZH1 and the Assembly Pocket Media Drive bay #505092-001, and I just got their share of a corporation in California.  I'll mark my query as "resolved". now but thanks again en your interest.