HP Netbook help and Support - search for the drivers, etc..
I do not understand what to do at this point... I'm trying to make sure that all the drivers are ok and updated in the hope that my continuous horrible problems in Windows Media Player may one day be solved. If my drivers are up to date, back to the drawing board for Windows media that I pretty much give up and will have to live with it never work... but I didn't know even how to check the drivers even if I hit scan... this screen above came, now what? Laughing out loud
You could choose buttons solution or click on the software & drivers.
Tags: Notebooks
Similar Questions
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all help and support links get the notebook containing the scrpt for said linl
When I click on a link for support, homepage products, call, etc., using windows, link brings up Notepad containing the script for the link. I'm doing something wrong or is my computer is having problems?
Hello
1 did you changes to the computer before the show?2. do you receive any error messages?
3. who is the operating system that you are using?
4. how you are trying to access help and support in Windows?Perform the steps described in the articleReference:Change default programs using Set Program Access and computer defaultsChange the programs that Windows uses by defaultI hope this helps. -
Why should I update in Help and Support to show the images?
I just noticed that ALL of the help and support for my Windows 7 Home Premium 32-bit have been showing a broken image icon, but if I hit the refresh of the image appears. How can I fix so I don't have to hit refresh? And if you answer improves my Windows operating system, as I saw in the Knowledge Base, I redirect every "Microsoft Help Desk" Virus detected on your computer phone scam that I get from your call center.
Hello
Thank you for the information. I appreciate your efforts to resolve the issue.
I suggest you to check if you are facing the same question in another user account.
You can create a new user account on your computer, and then check.
Create a new user account-
http://Windows.Microsoft.com/en-us/Windows7/create-a-user-accountIf you are not faced with the same question in a new user account, you can check the link below and use the steps in the condition to set a user profile corrupted.
http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profileHope this information helps.
Please reply with the results, in order to help you solve the problem.
Thank you
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Search functions and help and Support does not properly in the start menu
If I click search on the start menu, it opens with a small dog who sits down and nothing else. If I click on help and Support, I see the hour glass for a nano second and then nothing happens.
My search function is back (with my dog). Seems to have come back after re-installation of XP Pro. However I have other problems re: my post today.
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I have a HP Pavilion dv6 (4 years), sometimes overheated with heavy use. Normally I can cool, restart and wear. However, my laptop just overheated and closes, and this time I encounter all sorts of problems.
First of all, after the reboot, I noticed that the system does not automatically connected to my Wi - Fi (it does not even recognize the available network).
Secondly, in attempting to fix the network problem, I clicked on the link "Troubleshooting", only to receive the following error message "an unexpected error has occurred. ID of Package cannot continue the Troubleshooting Wizard": unknown path: C:\Windows\diagnostics\system\networking error Code: 0x8007045AThird, because troubleshooting did not work, I thought I'd try the help and Support Windows to search for answers. However, when I opened it, I received the following message: "Windows Help and support has encountered a problem. You might be able to solve the problem by restarting Windows Help and Support. If the problem persists, proceed as follows: 1. search the online help on the Windows website. 2. contact your manufacturer of computers or Microsoft Support for assistance. There could be a problem with one or more Windows system files or folders on your computer. "Because I could not connect to the internet, these suggestions and links were useless.
Fourthly, as I failed to locate the problem, I tried a system restore. However, after he appeared to run (took about 30 min) and restarted Windows, the following message appeared: "system restore was not entirely successful. The system files and settings on your computer did not change. Details: System Restore could not access a file. This is probably because an antivirus program is running on the computer. Temporarily disable your antivirus and restart System Restore. An unspecified error occurred during system restore. (0x80070005)
You can try the system restore again and choose a different restore point. If you continue to see this error, you can try an advanced recovery method. For more information, see what is recovery? "I have disable my antivirus (AVG), tried and received the same error message.Short physically all my backup files and restore to factory settings, I think I've exhausted what I can do.
* EDIT * after scouring the site, I found a suggestion to run the tool via the command prompt System File Checker (see thread here: http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/no-internet-connection-on-this-computer-after/83fb22c9-712e-467d-9a68-f8d52dde9bcb), which I did and found some corrupted files. The following response appears: "Windows Resource Protection found corrupt files and repaired successfully details can be found in the CBS.log newspaper... File system changes will take effect after the next reboot. "After restarting, the internet connection problem seems to have been resolved. Service work. and Windows Help and Support also works! I hope it helps someone else!
Hi Lorenacadi,
Thanks for sharing of the resolution. Your efforts and patience are highly appreciated.
In addition to the emission of heat:
Two things inside the laptop generate heat - power (in the place where the power cord plugged in) and the processor. The CPU has a heater and a fan to help disperse the heat and keep the CPU at a reasonable temperature. Hot air is sent on the vents, and air at room temperature between in other events.
What happens generally is dust forms near the vents, near the Airways within the laptop computer which lead to the mouths and on the CPU fan itself. All these sources of dust cause airflow slow down, so that the hot air lingers and gets even hotter. To resolve this problem, you will need to take the laptop apart and 'very good' to clean the dust and the CPU fan.Another potential source of heat which would be composed of dust problem might be software related. More 'work' the CPU must do the most energy is needed and therefore more heat is released.
Keep us in case you have questions/suggestions more associated with Windows.
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Center help and Support using the desktop icon
Office a700y Windows XP - pro. A new ' 05. Just tried to get thru to HP tech using the icon on the desktop for the help and support center. The only way to get thru is signon line through windows or msn. Try not to use a HP Application Recovery no chance.
Click the icon on desktop-open HP help and Support center-Connect customer support - start a new request - fill out form - click on connect to a support analyst - I get a window showing the connection to the server required /HP Flash support is currently available try again later. Also tried services.msc/ru7n also HHCTRL. OCX/execute without result. Was on I / M with HP tech does support for 2 hours no luck with them to all the
HopeIn' for some ideas
Well, it seems that the HP program help and support is no longer supported for desktop computers. They always have for computers laptops/notebooks. Read to the bottom of the web page. Sorry to be the bearer of bad news.
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Keep the help and support window always on top
It's amazing to me the problem is often to find information to help on a simple topics in Microsoft Help and Support. For example, as new Vista, I spent over an hour looking for the Protocol parameters to keep my window help and Support, always on top while I'm trying to follow his instructions on a topic. All the variations of 'always help and support window always on top' I used, in the help on the computer, offline were in vain.
So, can someone answer for me I do this?
Hello
1. you try to set this option on any particular application or with Microsoft word?
If you try to set this on Microsoft word, you can read the following article and check if it helps:
http://Office.Microsoft.com/en-us/Word-help/work-with-the-Help-window-HA010062279.aspx
If you need additional support regarding keeping this option in Office programs, you can post your request in the bodies of the Office.
Check out the link:
http://social.answers.Microsoft.com/forums/en-us/Group/Office
Hope this information is useful.
Jeremy K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.
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When you click Help and Support, I get the error code 0 x 80004005. Failed to start.
This means that I have some bad files? After scanning the computer, no virus was detected.Hi KarelPloeg,
Welcome to the Microsoft Community and thanks for posting the question. Looks like you aren't able to open the help and Support Windows in Windows Vista.Try these suggestions and check:Perform the check and scan SFC.Use the System File Checker tool (SFC.exe) to determine which file is causing the problem and then replace the file. To do this, follow the steps from the link below:How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7In addition, visit this link and check:I can not open Help files that require the Windows Help program (WinHlp32.exe)Hope this information helps. If you have any other questions feel free to respond and we will be happy to help. -
"When I open start and click Help and support, it opens the page, but when I click on one of the options, like systema information, troubleshooting or Ant other option a square small pop-up appears with the following message" Windows Script Host
Script C:\windows\help\oem\scripts\Launch.jse
Line 1845
Expected error
Code 800A03EE
Compile Microsoft error
Because of this pop up I cannot use the help and support that came with tis pc model HP 60 - 237NR NOTEBOOK PC.
HOW THIS CAN BE SOLVED
Hello
1. have you made recent changes to your system?
2. why you try to open the help and support?
3. how you try to open system information page?
Method 1: Run a sfc scan.
Follow the steps in the below link to perform a sfc scan and look for errors.
http://support.Microsoft.com/kb/929833
Check if an error occurs.
Method 2:
Step 1: Create a new user account.
Follow the link below to create a new user account and check if the problem persists.
http://Windows.Microsoft.com/en-us/Windows-Vista/create-a-user-account
If the problem is resolved, the fix for the damaged user account.
Step 2: User account of Fix corrupted.
Follow the steps in the below link to fix a corrupted user account.
http://Windows.Microsoft.com/en-us/Windows-Vista/fix-a-corrupted-user-profile
It will be useful.
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"When I open start and click Help and support, it opens the page, but when I click on one of the options, as the information systems, troubleshooting or Ant other option a square small pop-up appears with the following message" Windows Script Host
Script: C:\windows\help\oem\scripts\Launch.jse
Online: 1845
Char: 3
Error: Expected ') '
Code: 800A03EE
Sourse: Microsoft JScript Compilation error
For this reason pop until I can't use the help and support that came with the HP Pavilion notebook PC
HOW THIS CAN BE SOLVED? Help please
Will search for your answer
Hi Petey61,
· Did you do changes on the computer before the show?
· Why you try to open the help and support?
Follow the suggestions below for a possible solution:
Method 1: Try the SFC (System File Checker) scan on the computer.
How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7
http://support.Microsoft.com/kb/929833
Method 2:
Step 1: Create a new user account.
Follow the link below to create a new user account and check if the problem persists.
http://Windows.Microsoft.com/en-us/Windows-Vista/create-a-user-account
If the problem is resolved, the fix for the damaged user account.
Step 2: Difficulty of damaged user account.
Follow the steps in the below link to fix a corrupted user account.
http://Windows.Microsoft.com/en-us/Windows-Vista/fix-a-corrupted-user-profile
It will be useful.
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Original title:
Everything was fine until yesterday. Juice now, when I plugged the external HD into the USB port it does not appear in the 'my computer' window. It is recognized by the computer as it is present on the list of the "Disk Clean Up" and it also appears when I click on ' Safe Remove Hardware ' on the taskbar. But if she does not appear in the 'my computer' window I can't work with it or don't even know what it I have arquived in it.
Trying to find a solution, I realized that same 'information system' to 'System tools' is also not available. Pops up a window saying that "Windows cannot open help and Support because a system service is not ongoing enforcement. " To resolve this problem, start the service named help and Support '. OK, I tried to open 'Help and Support' ' Start Menu ' and the same window appeared again to "not have a system service that runs". I don't know what her soul precisely and I have not the slightest idea of what I need to do to correct this 'disappearance' of Service 'system '. There is nothing without the appearance of HD in the window of thw work? Everything else works fine and the calculation is virus-free. What should I do?
Hello
You did changes to the computer, before the show?
Solution A:
For the problem with the external drive not appearing is not in Windows Explorer, see the following methods.
Method 1:
Check out the following link.
A computer that is running Windows XP cannot detect a USB, an Apple iPod flash drive or an external hard disk drive
http://support.Microsoft.com/kb/925196
Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
322756 how to back up and restore the registry in Windows
Method 2:
Connect the external hard drive on another USB port and check.
Solution B:
For the problem with the help and Support, check if the service is enabled.
a. click Start, click run. In the Open box, type services.msc and press ENTER.
b. right-click on the service called Help and Support , and then select Properties.
c. under the general tab, set the type Startup to Automatic and click Start.
d. close the services window and check for the issue.
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I tried to show my information system the other day and the help and Support application for somereason when I click on the information system, it gives me a notebook full of gibberish and is never anywhere inside the application. I uninstalled and reinstalled the app with nothing doesn't. This full of gibberish Notepad appears also whenver I try to update the program. Any clues on this?
Thanks in advance,
Brad
.Jse Association defined in the default programs of wscript.exe
This application is located in C:/Windows/System32/wscript.exe
This seemed to solve the problem for me at least... now just to find what others are passed to this script!
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"Help and Support" does not.
If I click on help and Support, I see the hour glass for a nano second and then nothing happens.
Your pointer changes to an hourglass when you hold down on the task bar for a few minutes after you start your Windows XP-based computer
http://support.Microsoft.com/kb/841571You cannot open the help and Support Center in Windows XP
http://support.Microsoft.com/kb/888018MRI!
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Help and Support Update, still holding
My computer is running Windows Vista. He tried to install a recent Windows recommended update that was supposed to update the help files. Installation is stuck at 100%, but I don't know if it's over. Now, whenever I restart it sits on configuring updates forever. I don't know if he can never 100% Setup because I fall asleep before it is done, and when I wake up it is on my login page. However, when I connect and then try to use 'Help and Support', I get the following message, "help and Support can not open because Windows Update installs new help content. You can start Help again when the update is complete. "It's been 4 days and the update is not complete! Is there a way to stop the installation for my computer is not constantly trying to set up and I get locked out for hours when I restart?
Hello
I suggest you to refer to the link below and reset Windows Update components and check if that helps resolve the issue.
http://support.Microsoft.com/kb/971058
Check also:
Problems with installing updates
http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-installing-updates
The update is not installed successfully, you receive a message, and the computer restarts when you try to install an update in Windows Vista and Windows 7
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Cannot open 'help and support '.
When I click on help and support, I get the error message:
"Internet explorer cannot download / help.How can I fix it?
Try again when your laptop is connected to the Internet. As far as I know it works if the laptop is on the net only.
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