Center help and Support using the desktop icon

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• "Error - a problem prevented the document under analysis. Please try again, or to correct this information, see Help and Support or the documentation that came with the scanner"while trying to scan using HP G4050 on windows 7

  A problem prevented the document are analyzed. Windows 7 - HP G4050 scanner.
  I have a HP G4050 which worked fine with Vista.  After the upgrade to Windows 7, I get the following error when scanning:

  A problem prevented the document are analyzed.  Please try again, or to correct this information, see Help and Support or the documentation that came with the scanner.

  I get a different error during an attempt of an overview.  It starts to get an overview of the page, gets about 2 inches to the bottom of the page and then I get the following error:

  An error occurred when you set the properties of the scanner.  If another program is scanning, please wait to complete, and then try again.

  I downloaded the latest driver (and reinstalled several times) of HP with no luck.  No errors are recorded in the Application events.

  I'm going nuts trying to figure out this one!  Thanks for your help.

  BT

  Update:

  I finally had time to unplug the scanner, wait 60 seconds and then plug it again.

  Problem solved.

  Scan of stupid...

  BT

• In windows 7 and noticed on the desktop icons, below the left most of my icons are circle red.

  Have windows 7 and noticed on the desktop icons, below the left most of my icons are red circle or square with a white cross in it, what it means?

  Hello

  Could you provide a screenshot, desktop icons?

  The circle has a strikebar through it?

  What antivirus do you use?

  (1) reboot and start typing the F8 key

  Select Mode safe mode with networking

  Download the following and run a full scan

  http://www.Microsoft.com/security/PC-Security/Malware-removal.aspx

  This is to remove the malware invade the system.  Reset when the scan is complete.

  Run the System File Checker

  Start > type CMD > right click on CMD > select Run As Administrator

  Type sfc/scannow

  Press enter

  Use the System File Checker tool to repair missing or corrupted system files

  https://support.Microsoft.com/en-us/KB/929833

  This occurs when the .ico association is corrupt.

  To resolve this issue, follow these steps:

  1. Click Start, click run, and then
     Type regsvr32 /i mshtml.dll
  2. Click OK or press the ENTER key.

  https://support.Microsoft.com/en-us/KB/968486b

• Open windows help (HTML) and Windows Help and support of the 100... each program file, I opened

  Original title: help and Support.

  Open windows help (HTML) and Windows Help and support of the 100... each program file, I open... I disabled the assistance and support of windows, it did not stop... PL, help me...

  I once formatted the c drive, but it did not stop... It consumes the pagefile (util) and more problem occure... Please help me!

  Hello

  Step 1: Search for the issue in the clean boot state.

  Step 2: Online virus and malware scanner and check.

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  Step 3: Also, look for error messages in the event viewer. If you find error messages after return the exact error message so that we can help you better.

  Reference:

  Using the event viewer

  http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/snap_event_viewer.mspx?mfr=true

  Understanding of event viewer

  http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/event_overview_01.mspx?mfr=true

  Procedure to view and manage event logs in Event Viewer in Windows XP

  http://support.Microsoft.com/kb/308427

• Remove/hide help and support on the start menu.

  Original title: IS NOW MICROSOFT HELP AVAILABLE online?

  NOW I NEED MY HELP AND SUPPORT OF THE MENU START.

  PLEEEEASE CAN SOMEONE GUIDE ME?

  Hi Mastressa,

  Thanks for posting your question on the Microsoft Community Forums
  I understand from the description of the issue, that you want to delete/hide help and support on the start menu.
  Let me go ahead and help you with the issue.
   
  Are you facing problems with the help and Support?
   
  I suggest you to follow the link to the article "to remove a program from the start menu icon" and check if it helps:
  Customize the start menu
  http://Windows.Microsoft.com/en-in/Windows7/customize-the-start-menu
   
  Hope that answers your query. You can write back to us for other queries/problems related to windows and we will be happy to help you further.

• How to restore the system to this day erlier and how its help and support on the start menu

  How to enable help and support in the menu Start menu, I need to do system restore, but I get a popup saying enable h & s

  Hello davidheier,

  Click Start, run and type SERVICES. MSC start the help and Support service.

  Let us know if that helps.

  Best regards

  Matthew_Ha

• Help and Support on the Start Menu

  Windows cannot open help and Support because a system service is not ongoing enforcement. To resolve this problem, start the service named 'help and Support '. How can I do this?

  Hi MistahKurtz9899,

  Try to download the file from the Web site below and check if it works.

  http://www.Microsoft.com/downloads/details.aspx?FamilyId=6EBCFAD9-D3F5-4365-8070-334CD175D4BB&displaylang=en

  Hope this has been helpful.

  Bindu S - Microsoft Support
  Visit our Microsoft answers feedback Forum and let us know what you think

  [If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message.] [Marking a post as answer, or relatively useful, you help others find the answer more quickly.]

• I use vista and tried reinstalling several times but after that evrything is full I still get windows help and support on the top and can never use anything

  As I said I have re installed the system so many times but still in is the same. If I open internet explore it maintains just reloading and reloading the home page. I can't remove them faster it charges the

  Hello

  ·          Did you do a clean installation of Windows Vista?

  Try to analyze the computer using Antivirus software because this problem can occur if the computer is infected with the virus. You can use the Microsoft Security Analyzer by clicking on link http://www.microsoft.com/security/scanner/

  Note: once a virus is removed, you will need to reinstall some software, or restore lost information.

  You can also use Microsoft Security Essentials to scan your computer.

  See: http://windows.microsoft.com/en-US/windows/products/security-essentials

• Unable to connect to online help when using windows help and support via the start menu and other programs that connect to online help in addition to the built in help. I have no problem online.

  "you are not connected to online help, that introduces you to our latest content. Check your internet connection and then again connect to online help. If you see this message, the online help service may be temporarily unavailable.

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  OK after rebooting in safe mode and try to help online which worked. I stop, rebooted and worked in the online help. He has never before. Turns off again, installed 27updates windows assistance online dhte still works!

  Worth a try?

• verification of the shadows down using the desktop icon labels works not

  in windows xp, I tried to remove the shadow around the label of the icon and the mycomputer, properties, advanced, settings, dropshadows to use icon on the desktop check box labels don't market not delete.

  in windows xp, I tried to remove the shadow around the label of the icon and the mycomputer, properties, advanced, settings, dropshadows to use icon on the desktop check box labels don't market not delete.

  http://www.TomsHardware.com/Forum/25340-45-unable-remove-shadow-desktop-icons-Windows

• When I click on help and support in the list programs it does not display anything

  also tried in the search for the control panel box. It's as if there is no

  Hi Mary,

  HHCTRL.ocx should be in C:\WINDOWS\system32, otherwise the C:\WINDOWS\ServicePackFiles\i386 copy in system32 folder, and then try to run the above command to save the file.

  Alternatively, you can extract the file from your installation cd using the following command

  I assume that your CD-ROM drive is d: and you have the windows installation CD in the drive, then you should run the following command.

  Expand D:\i386\hhctrl.oc_ - r c:\windows\system32\hhctrl.ocx

  This will extract the file to the location and once this is done, try to save the file "regsvr32.exe hhctrl.ocx.

  I hope this helps.

• Movie Maker grab and changed all the desktop icons for Movie Maker and all isopening Movie Maker

  I have a big problem, I have Windows 7 and I made a film using still photos on my computer now all binding, Movie Maker says that Movie Maker does not support the selected file type, 3 first films went great, but obviously I hit the wrong key, it changed all the icons on my desktop to display the icon of Movie Maker and each icon now opens on seizures to the top of Movie Maker, I tried every troubleshooting and restoration utility, but nothing changes; When I go to Movie Maker hand opens as if she's trying to do something. Can you give me any advice, would be much appreciated I can't do a thing right now.

  VI

  Have you tried to do a system restore
  Safe mode for one hour before the beginning of the question?

  Using Windows 7 or Vista System Restore
  http://www.howtogeek.com/HOWTO/Windows-Vista/using-Windows-Vista-system-restore/

• Select icon workstation: so, 'aid', so: "Help and Support Center" - > does not work.

  When I select "Help and Support Center" with Microsoft, I get the error message: "Windows cannot find helpctr.exe.

  Can I reinstall anything from Application or system recovery disks - or download the Microsoft HELP?  -
  Or can only be re-established by dong RESTORATION?   Thanks for you help... ~!

  Do you mean you see a message like this:

  Windows cannot find 'helpctr.exe.  Make sure you typed the name correctly and then try again.  To search for a file, click the Start button, and then click search.

  The Center help and Support sometimes get broken with overzealous cleaning and there are a lot of things to 'try' who sometimes work and sometimes they are not. Sometimes people drop everything simply and never reuse Help and Support Center, but it can still be repaired.

  Do you now or nave already used third-party applications on your system where the product description includes descriptive as sentences:

  cleaner, mechanic, detective, doctor, heal, optimize, clean up, tune up, speed up, set towards the top, compact, compress, faster, power, boost, boost, gum, muncher. guaranteed or all that has an icon that looks like a key, the key or the screwdriver?

  We will restore some things in the registry who sometimes kill himself by malicious software or, sometimes, these cleaning programs.

  Before making any changes to your registry (although I hope that this update), make a copy of your registry with this free and popular tool:

  http://www.SnapFiles.com/get/ERUNT.html

  Then go to this page WWW of Riou (thanks, Ramesh).

  http://WindowsXP.MVPs.org/startmenuhelp.htm

  When you click the file startmenuhelp.reg on this page with your browser, you will see a bunch of text which is information of record that you want to apply to your system.  It seems daunting, but it's not so bad.

  Press Ctrl + A to select all the text, then press Ctrl-C to copy the text to the Windows Clipboard.

  Click Start, run, and then in the box, type:

  notebook

  Click OK to open a new Notepad file.

  Press Ctrl + V to paste the information that you copied into the Windows Clipboard in the Notepad file.  Save the new file in Notepad on your desktop and name the new file something he can hold, as:

  startmenuhelp.reg

  Quit Notepad and double click the file startmenuhelp.reg on your desktop and respond in the affirmative to the question about adding information to your registry.

  Test your help and your support now, then restart and test again to make sure that the changes 'stick' with a reboot.

  You can delete the file startmenuhelp.reg to your desktop.

  If that does not do so, you can reinstall the whole (not reinstall XP - just the help and Support Center)

• Get help to use local help and support Help Center for XP sp3

  Help and support center does not open, msg says help and support service does not work, but check indicates it is enabled, but error msg says 1083, the program does not work?

  To get ideas that are not a wild-goose chase or a waste of your time, you should try to post the exact error messages you see and not paraphrase them.

  For example, you see a message like this?

  Windows cannot open help and Support because a system service is not ongoing enforcement.
  To resolve this problem, start the service named 'help and Support '.

  As long as the Service is not disabled (it can be manual or automatic), if it is not executed, it should start automatically as you open the help and Support Center.   It doesn't have to be set to automatic to work.

  You have checked and your help and support is not disabled, no?  If it is disabled, you will surely get that message, so it must be either manual or automatic.

  Where and how you see this message 1083 and what the program that does not work?  I don't understand that part at all if you need clarify the part.

  In addition, since the MS Answers forum still does not prompt for any information system when a new question is asked, you would be better served by answering a few questions:

  Describe your current antivirus and software anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc..

  The afflicted system has a working CD/DVD (internal or external) drive?

  You have a true bootable XP installation CD (it is not the same as any recovery CD provided with your system)?

  If the help and support used to work, what do you think might have changed since the last time it worked correctly?

  You have now or have you ever used third-party applications on your system where the product description includes descriptive as sentences:

  cleaner, mechanic, detective, doctor, heal, optimize, clean up, tune up, speed up, set towards the top, compact, compress, faster, power, boost, boost, gum, muncher. one click fix, new, intuitive, errors, stop crashes, stop errors, improves, saves you money, risk free, guaranteed or any third-party program that has an icon that looks like a gear, pinion, key, key, whirling arrow or screwdriver?

• The logo of help and Support does not open when I click on it. It has always worked before today, 7 October. Title: Help and Support

  Logo help and support on the office just stop working. How do you get it working again<>

  Click Start, run and type:

  %windir%\pchealth\helpctr\binaries\helpctr.exe

  Press {ENTER}

  If Help and Support Center does not open, try to reinstall by using the PCHealth.INF method which is explained here.

  Ramesh Srinivasan . The Winhelponline Blog
  Microsoft MVP, Windows desktop experience