Help and Support Update, still holding

Similar Questions

• by turning on the computer a help and support update runs, but will not be finished

  I start my computer and help and support update starts but usually ends it starts before im connected to my wireless and I'm going to the task management to stop the task if I can get online and connect, when I try to update, it is said there is no update needed.what can do to stop this Thank you

  Go to start / search box and type msconfig and enter and then double-click on the program icon that appears.  Go to the Startup tab and see if you can find that help and support update program which are listed there.  If so, uncheck the box next to it, so it will not load at startup, click OK, and exit.  Then reboot and see if that solves the problem (but you won't update whenever it came from).  If this does not work, go to start / Control Panel / Administrative tasks / Task scheduler and see if the help and support update is listed here - if so, delete it and will try it is no longer to load at startup (but you have lost the update whenever it came of).

  If this does not work, please transfer your question in Forum Windows Update: http://social.answers.microsoft.com/Forums/en-US/vistawu/threads people who specialize in Windows Update issues (and I guess it's an update of Windows we're talking - you were not accurate in your message) will be more than happy to help you with your problem.  If you have the update name and KB number, it would help and you should include it in your message there.

  I hope this helps.

  Good luck!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• How to get the new update for the help and support

  OT:how to get the new update of the abd support help

  How to get help and support update

  Hello rickstemberger,

  Please click the number of the KB article for more information on how to add Windows Vista Help files.
  KB Article ID: 917607 -I can not open Help files that require the Windows Help program (WinHlp32.exe)

  Microsoft stopped including the 32-bit help files viewer in versions of Windows starting with Windows Vista and Windows Server 2008.
  However, with article 917607, you can download the appropriate version of the Windows Help program (WinHlp32.exe) and add them
  the operating system.

  Sincerely,

  Marilyn
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• can not update; "" Windows or windows defender ' more and I lost my; "' help and support ' file system on startup. Need help to get all that, please.

  I can't update "windows" or "windows defender". Followed the steps described by Microsoft help, tried to download manually, have asked Microsoft to help (no response yet) these first two things didn't work. I even had something like; change setting.that message security came for "Windows update", I have change the security setting, did not just well, still nothing.
  Windows Defender gives me an error code that looks like this;
  Error Code 0 x 80070005
  That's all I can get, and it will not update.
  and on top of it, I've lost my "Microsoft Help and support (it) when I click Start and click Help and support, I get a (?) all help options or when I click on it nothing there is totally 'empty '.
  I have one more problem.
  I tried to defrag my computer, and I can't do it either. I get a grey screen and if I click on anylise or defragment, it does nothing, no error message or anything else. Tried to manually defragment Traore does not work, tried to load a defrag on the web program, wouldn't let me load it.
  Nobody knows what happens here? why I'm having these problems all of a sudden? I do nothing but send E-mails and read my emails and I do not browse the internet or enter sites that are safer. So, what can I do? How to make everything return to normal? can someone help me with this?
  Also let me tell you right now, I'm not an expert on how to do things on the computer, so I'm scitish when it receives or sounds complicated. I don't want to lose my entire system because of these unfortenate none of the work programmes.

  Hello shessy49, welcome.

  I would recommend that we run a SFC (System File Checker) first scan to see what he finds. Try this:

  1. click on START
  2 type "msconfig" (without the quotes) and press enter
  3. go to the "Startup" tab and uncheck all the entries displayed
  4. click on 'Apply' at the bottom right
  5 restart your computer

  ---
  After the reboot
  ---

  1. click on START
  2. Type "cmd" (without the quotes). Right-click on the result at the top of the menu START and select 'run as administrator '.
  3. type "sfc/scannow" (without the quotes) and press enter

  If the question started very recently, you can try a system restore:

  1. click on START
  2. click on "all programs".
  3. click on "Accessories".
  4. click on "system tools."
  5. click on "system restore."

  6 follow the prompts shown to restore your system to a date before the problem started. Although the system restore does not target the personal data, it is recommended that you back up all data such as music, photos and documents in case something is not bad.

  Let us know what happens

  Thank you!

  Ryan Thieman
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Problem with the help and support after Windows Update

  Hello

  After downloading some updates from microsoft, I now cannot open the option "help & support". It is said ' sorry Internet Explore cannot download / help.

  Anyone got any ideas how I could restore the option ' support & "?

  concerning
  Dale

  Hello

  It would be useful to tell us what operating system you have and what computer you have. Regarding your problem:

  who help and support option do you mean? Help windows?

  Moreover, already checked the website of microsoft? Would be useful for you since almost all topics around the windows are covered here.

  Visit this link for the support of the MS Web site: http://www.microsoft.com/europe/

  Welcome them

• The guide to "Help and Support Center" installed for Windows XP Media Center 2004 is largely outdated and must be updated.

  I have version Dell of Windows Media Center 2005 (service pack 3) installed on my XPS 600 desktop computer.  The installed Help and Support Center guide date for use with Windows Media Center 2004 and has never been updated to include most of the changes system over the past six years. Dell or Microsoft should be responsible for the update of the guides or instructions that are installed on the operating system. Not only that, but Media Center and Movie Maker themselves also grossly neglected as updates are concerned.
  The currently installed Help and Support Center guide is missing details on significant changes to Windows applications and utilities.  I rely on up-to-date information to make changes to my OS applications and utilities.  There is a lot of information in this guide that is incomplete and misleading and therefore not very reliable.
  I have an OEM of Windows XP version and I wonder if there is an update of current or replacement for this system guide and who is responsible for the update.

  Nothing in XP will be updated. The current Windows operating system is Windows 7. XP is already three iterations of the windows behind. A great substitute for the XP search feature (which was never very good) is Agent free Ransack.

  http://www.Mythicsoft.com/agentransack/ MS - MVP - Elephant Boy computers - don't panic!

• Why the help and support of software still pop - up when I click on the buttons in Windows Vista SP1?

  I have this laptop to my cousin, because he does not use it more because of some problems. I tried several methods, but I still have this problem. When I open any software, automatically help and support appears.

  I hope you can help tnx I...

  Hi Jalke116,

  You can try these steps and see if it helps.

  Step 1:

  You can try to perform a clean boot and check if the problem persists.

  A clean boot to check if startup item or services to third-party application is causing this issue.

  You can read the following article to put the computer in a clean boot:

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  After you resolve the problem, see the section on boot link to how to restore your computer to a Normal startup mode.

  Step 2:

  You can also read the following article and try to download the Microsoft Safety Scanner and perform a full scan on your computer.

  Microsoft safety scanner

  Note: When you perform the analysis, there are chances of losing the data that you can take a backup of important data before performing analysis.

  Hope this information is useful.

• Why should I update in Help and Support to show the images?

  I just noticed that ALL of the help and support for my Windows 7 Home Premium 32-bit have been showing a broken image icon, but if I hit the refresh of the image appears. How can I fix so I don't have to hit refresh?  And if you answer improves my Windows operating system, as I saw in the Knowledge Base, I redirect every "Microsoft Help Desk" Virus detected on your computer phone scam that I get from your call center.

  Hello

  Thank you for the information. I appreciate your efforts to resolve the issue.

  I suggest you to check if you are facing the same question in another user account.

  You can create a new user account on your computer, and then check.

  Create a new user account-
  http://Windows.Microsoft.com/en-us/Windows7/create-a-user-account

  If you are not faced with the same question in a new user account, you can check the link below and use the steps in the condition to set a user profile corrupted.
  http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

  Hope this information helps.

  Please reply with the results, in order to help you solve the problem.

  Thank you

• Cannot load help and Support Windows as file registery HELPCTR. EXE is missing how restore?

  Registry key: HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Windows/CurrentVersion/App Paths is missing HELPCTR. EXE.  Want to know how to reinstall HELPCTR. EXE.

  First see if it works:

  The Center help and Support sometimes get broken with overzealous cleaning and there are a lot of things to 'try' who sometimes work and sometimes they are not. Sometimes people drop everything simply and never reuse Help and Support Center, but it can still be repaired.

  Do you now or nave already used third-party applications on your system where the product description includes descriptive as sentences:

  cleaner, mechanic, detective, doctor, heal, optimize, clean up, tune up, speed up, set towards the top, compact, compress, faster, power, boost, boost, gum, muncher. guaranteed or all that has an icon that looks like a key, the key or the screwdriver?

  We will restore some things in the registry who sometimes kill himself by malicious software or, sometimes, these cleaning programs.

  Before making any changes to your registry (although I hope that this update), make a copy of your registry with this free and popular tool:

  http://www.SnapFiles.com/get/ERUNT.html

  Then go to this page WWW of Riou (thanks, Ramesh).

  http://WindowsXP.MVPs.org/startmenuhelp.htm

  When you click the file startmenuhelp.reg on this page with your browser, you will see a bunch of text that
  is the registry information that you want to apply to your system.  It seems daunting, but it's not so bad.

  Press Ctrl + A to select all the text, then press Ctrl-C to copy the text to the Windows Clipboard.

  Click Start, run, and then in the box, type:

  notebook

  Click OK to open a new Notepad file.

  Press Ctrl + V to paste the information that you copied into the Windows Clipboard in the Notepad file.  Save the new notebook
  file on your desktop and the name of the new file something he can hold, as:

  startmenuhelp.reg

  Quit Notepad and double click the file startmenuhelp.reg on your desktop and answer Yes to
  the query about adding information to your registry.

  Test your help and your support now, then restart and test again to make sure that the changes 'stick' with a reboot.

  You can delete the file startmenuhelp.reg to your desktop.

  If that does not do it, we just reinstalled the whole shebang (help) and Support.

• Select icon workstation: so, 'aid', so: "Help and Support Center" - > does not work.

  When I select "Help and Support Center" with Microsoft, I get the error message: "Windows cannot find helpctr.exe.

  Can I reinstall anything from Application or system recovery disks - or download the Microsoft HELP?  -
  Or can only be re-established by dong RESTORATION?   Thanks for you help... ~!

  Do you mean you see a message like this:

  Windows cannot find 'helpctr.exe.  Make sure you typed the name correctly and then try again.  To search for a file, click the Start button, and then click search.

  The Center help and Support sometimes get broken with overzealous cleaning and there are a lot of things to 'try' who sometimes work and sometimes they are not. Sometimes people drop everything simply and never reuse Help and Support Center, but it can still be repaired.

  Do you now or nave already used third-party applications on your system where the product description includes descriptive as sentences:

  cleaner, mechanic, detective, doctor, heal, optimize, clean up, tune up, speed up, set towards the top, compact, compress, faster, power, boost, boost, gum, muncher. guaranteed or all that has an icon that looks like a key, the key or the screwdriver?

  We will restore some things in the registry who sometimes kill himself by malicious software or, sometimes, these cleaning programs.

  Before making any changes to your registry (although I hope that this update), make a copy of your registry with this free and popular tool:

  http://www.SnapFiles.com/get/ERUNT.html

  Then go to this page WWW of Riou (thanks, Ramesh).

  http://WindowsXP.MVPs.org/startmenuhelp.htm

  When you click the file startmenuhelp.reg on this page with your browser, you will see a bunch of text which is information of record that you want to apply to your system.  It seems daunting, but it's not so bad.

  Press Ctrl + A to select all the text, then press Ctrl-C to copy the text to the Windows Clipboard.

  Click Start, run, and then in the box, type:

  notebook

  Click OK to open a new Notepad file.

  Press Ctrl + V to paste the information that you copied into the Windows Clipboard in the Notepad file.  Save the new file in Notepad on your desktop and name the new file something he can hold, as:

  startmenuhelp.reg

  Quit Notepad and double click the file startmenuhelp.reg on your desktop and respond in the affirmative to the question about adding information to your registry.

  Test your help and your support now, then restart and test again to make sure that the changes 'stick' with a reboot.

  You can delete the file startmenuhelp.reg to your desktop.

  If that does not do so, you can reinstall the whole (not reinstall XP - just the help and Support Center)

• Group of startup programs in Help and Support

  I have a long list of startup programs that appears in the help and support after the judgment. They are MS and program updates are working, but some of them are weird and some I do not use. It says 12520850 is a Trojan or a virus. How can I get rid of these programs?

  Information in information system, software environment startup programs, startup programs (or msinfo32) can show more things that it should and can be quite intimidating.
  When you see a great list you describe, the process of collecting the information went haywire somewhere along the way, but does not seem to present other problems (next to the particular quest).  Most of the people never look as well as the article, so there are probably a lot of systems that have the problem and he is not even noticed.  It certainly should work fine but.
  You can fix it so it makes more sense and is less scary research with a small VB Script from the site of Ramesh.
  You can record and play back the script, if you care to know what it does and how it works.  You can do everything yourself by hand, but the script is easier.
  The script will make some registry changes, so if you choose to run the script, it won't hurt to back up your registry first.
  This is a popular free registry backup tool:
  http://www.SnapFiles.com/get/ERUNT.html
  Here is a link with more information on scripts and you can also download the Riou script to clean the list of startup programs.
  http://WindowsXP.MVPs.org/msinfofix.htm
  Thank you, Ramesh.
  Please report your results.
  If you still think you may have a malware infection, I could do this:

  Download, install, update and do a full scan with these free malware detection programs:

  Malwarebytes (MMFA): http://malwarebytes.org/

  SUPERAntiSpyware: (SAS): http://www.superantispyware.com/

  They can be uninstalled later if you wish.

  The scans by operating clean, then to solve any problems.

  Do, or do not. There is no test.

  I need YOUR voice and the points for helpful answers and propose responses. I'm saving for a pony!

• I have hp Pavilion g7, when I use help and support to run health analysis get an error has occurred

  • G7-1257 X Windows 7, any window in Help and support, I get an error has occurred in the upper part of the window!
  • in the analysis of health, I get the following
  • connecting to the servers of hp-pass
  • Can't download updates
  • collection of information-failed
  • scan your system failed
  • prepare the action list-pass
  • I went to software: site and reload, because I couldn't reload restoration
  • HP support Assistant
  • Fast Web
  • Connection Manager
  • HP system just stop working, having all the factory programs! What's wrong???

  I had to use an uninstall program Obit to get rid of help and support, windows could not slice I tried to recharge it wouldn't. In search goto c:\swsetup\sp54620 click on the location of the file, this is where you find install app. But when I open install it has not yet loaded, just above the app is an another app msiinstaller. I loaded that one it seemed that it would work, but still has not loaded, so I clicked on the first application to install again then I could tell it was working when I saw it was prior unloading and install the new!

  SUPPORT ASSISTANT and FRAMEWORK SOFTWARE are tiyed together because they show that the same install date today!

  THANK YOU SO MUCH!    BOBBY

• Cannot start "Help and support center" on satellite Notebook

  I bought the laptop three months ago and activated Microsoft updates automatically on my machine, thanks to these updates I can not open help and Support Center icon because it blocks the machine. (Start > then click on "Help and Support") Can someoone advise me what I should do to fix the problem?

  Thank you
  Mark

  Hello

  Strange, but I've studied a bit on the net and found the very interesting site:
  http://WindowsXP.MVPs.org/startmenuhelp.htm

• Help and Support keeps appearing

  Help and Support keeps appearing on its own accord and when I click on the X to remove it keeps coming back, he started a week ago with the HP help and Support window, so I uninstalled but it still keeps appearing under the Windows version

  Hello williamtacey,

  Look at the post here that apply to Windows 7 and Windows Vista.

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-performance/Windows-7-help-and-support-keeps-popping-up/0884e105-0187-4E8F-a99b-13ddc0ad42da

  If the suggestions in the post help then please post again.

  Thank you!

• Error - Windows cannot find HELPCTR. EXE, not able to open help and support in Windows XP Edition family.

  Original title: help and support on windows XP Home Edition / ' helpctr.exe no path of the Panel start.

  He is also said to open help and Support, but when I get the file he doesent exsist. I typed the micrsoft directions but it just says: the same thing-Windows cannot find helpctr.exe... then when I try to search in the Middle it says librrary something LONG when I X out the screen goes blank then comes back healthy Windows open a window I have never heard od to type a regrestry or something can someone help me with this question

  Found that I had the same problem here: http://support.microsoft.com/kb/555472

  "To solve the problem, follow these steps:
   
  Go to the Windows registry.
  Navigate to the following registry key:
   
  HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Windows/CurrentVersion/App Paths
   
  -Double-click HELPCTR. EXE.
  Right-click (default) in the right pane, and then click on edit.
   
  Type the following command:
   
  C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpCtr.exe
   
  Click OK.
  Exit the registry editor and restart Windows XP".

  what I did export this key to work windows XP install and import the reg file for windows failure or you can manually create the key and send it to point to the location of the file if the file is missing then copies the file u do not know if the file differs from the House of Pro but its another option to take if U'r is still stuck.
  Sort my prob was the corruption in the reg for missing file that the hotfix may not work as such. If U still have the problem (cause the post is old) so good luck