HP Officejet 4620 - black ink will not print.

I read through the blogs on this and it seems that others have encountered the same problem I'm having.  It is said that my warranty was up in September 2013.  So, I'm not sure where to go from here.  I was hoping someone HP might be able to help me?  I replaced the black cartridge with a genuine HP cartridge and run all the diagnostics.  I really like this printer so, I hope there is a solution to this problem.  Any suggestion would be great.  Thank you!

Hey, Ciara!  I wanted to just call with you again on this... any other ideas?  I really want to throw this printer, but it is of no use to me now because it will not be printed.  I hope that there is some kind of solution... I really want to buy anothher impression just after more than a year with this one.  Thanks again for your help!

Amy

Tags: HP Printers

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