Re: HP Photosmart 6520 printer. Black ink will not print. Other OK. Tried the new cartridge and same problem

Similar Questions

• HP photosmart 5515 all-in-one: HP5515 all-in-one black ink will not print

  I'm having the same problem that other messages that I have seen posted - my black ink will not print

  Help!

  You can try to unlock the black cartridge using a cotton swab soaked in hot water.

  Turn the printer off by removing the power cable.

  Remove the black cartridge & you we see a wire mesh DAB gently with the Q-Tip.

  A cleanup operation between attempts.

• Black ink will not print in my HP C4650

  My black ink will not print in my HP C4650.  Using Windows 7 64 bit.  The parameters indicate the cartridge is 1/4 full.  I tried to change the cartridge and still have the same problem.  There is no error message and I did 6 head cleanings with no luck.  The printer was working fine one day with no black printed on the page on the other.  Someone at - there a solution to my problem?

  Hi 362darts,

  Here is an excellent article to troubleshoot your printer when you have streaked or faded prints, prints without black or other colors, prints with cloudy or blurry text, prints with streaks of ink or smear and many other problems.

  http://support.HP.com/us-en/document/c01675472

• Black ink will not print Photosmart 5510 b111a

  I read all posts CIHI and I've tried everything suggested except you get out the printhead, I do not think it entirely.  I tried aligning and cleaning several times, at least 5.  I have manually cleaned the contacts as well.  Still no black.  the colors are very well. I tried a new cartridge, the same thing.  Any ideas?

  After on the phone for 39 minutes... It's a hardware problem 4 months out of warranty. They said that this happens often. I was offered an upgrade to a 5520, because it uses the same ink I have... for 81,99. I can buy a new one for 99 at best buy. HP did not move on the price so I didn't say thank you. I'll go buy another printer elsewhere. Probably another brand... Oh, btw, it was for a reconditioned model may be used

• HP Photosmart Premium C309: blue ink will not print

  I replaced all 3 color cartridges, but also the black with the new HP cartridges but when I tried to print the Cyan (blue) does not print. I tried to print something green on this subject and it printed yellow. The computer recognizes that the new cartridge has been installed. I cleaned the print heads, but that did not help. I printed a page of diagnosis and cyan won't print, even if it does appear that the ink level is declining, although it is not printing.

  In the paper here troubleshooting steps can help solve cyan not print on your Photosmart c309.  Be sure to go through all the steps in order.

• Nine D110b. Installed the cartridges supplied. Black ink will not print on paper, color OK.

  I just opened and installed the new all-in-one printer of D110b. only the color cartridge is printing on the page.  Using this with an iMac OSX running.  Do you have the utility printer cleaning of the printheads through step 3, but no change.  Audit of the use of ink and black ink is expressed.  But where is it placed?  Please help as soon as POSSIBLE.  Thank you.  (Since this is a new printer, you would think that HP help for free - no luck.)

  I called HP hotline and they get my cartridge black to finally work.  It turns out that the ink inside, since it had been sitting for about a year, has been a bit lazy, and he had to be convinced to enter the tube and print on paper.  Thanks for your suggestions.

• Printing error after loading the new cartridge

  After loading a new cartridge (genuine) 338, everything I print has the top of the first line is missing. I rebooted the old cartridge and it prints the line correctly (even slightly). I tried to reload a new, but it still does not print correctly. The alignment test after loading was very good. Can anyone help me to solve the problem or is it just a faulty cartridge?

  Rich thanks for your help and for taking the time to answer my question. I'm sorry that I was not to give complete information about the printer, as this has been my first post - I'll do better next time. The issue has resolved itself today! After several attempts to print and reload the cartridge, I dropped, but unexpectedly, the printer has pulled up and began to do a second test of its own alignment, and that solved the problem.

  Sue20

• Black ink will not print on Photosmart Premium C309a

  The printer works fine until last night.  The last printed page has been very weak, couldn't read.  Black ink levels are fine and still print color ink.  I ran HP diagnostic test and it said that there is nothing wrong with the printer.  Any suggestions?

  Found a link to another post in the forums with the same title as this one.  Follow the instructions to remove the print head and cleaning and soaking in hot water.  After 5 minutes of cleaning and rinsing all works well now.  Ignore the post above about changing the color settings in the printer preferences.

• HP6520 ALL IN ONE PRINTER: BLACK INK WILL NOT PRINT

  I TRIED ALL THE PROPOSED SOLUTIONS.  NO WORK FOR ME.  I HAVE TRIED SEVERAL TIMES TO RUN THE CLEAN CARTRIDGE HEADS.  SAME RESULT (WASTED A LOT OF VERY EXPENSIVE INK IN THE PROCESS).  ANOTHER USER HAS SUGGESTED TO USE SOLVENT TO CLEAN A CLOGGED INKJET PORT.  I DIDN'T KNOW WHERE REPRESENTATIVE HP APPROVED THAT.  THE PAGE OF DIAGNOSIS THAT PRINTS AFTER HAVING CARRIED OUT THE SYSTEMATIC CLEANING HEAD PRINT BLACK TEXT, BUT THE BOX FOR BLACK PRINTING IS TOTALLY WHITE.  IS THERE ANOTHER SOLUTION TO TRY?  Help!

  The printhead on the HP Photosmart 6520 is not designed to be removable by the user.  While you can find messages with information on the withdrawal of the printhead for soaking, it's really not recommended.  If you decide to do this don't forget to read the entire thread, these discussions often end with a printer damaged due to damage or damage to the encoder system, electrical connectors which can make the printer unusable.

  You may have already taken the steps of troubleshooting in the paper here, if not go through each of them in order.  Check the vents on the black print cartridge and that it sits correctly.

  If the above does not solve the problem you could try manually to clean the printhead, as described in the post here for a different but similar printer.

  Note that the printer uses a mixture of color and black inks to print a diagnostic page.  This is so that the information can be read even if black or one or more colors do not work.  Although it may seem from this page your black works that is unfortunately not.  You can simulate this by selecting "Photo paper", as the media type in the driver, it would force the printer to use the same color ink to print black text.

• Black ink will not print

  I ran my V305 printer black ink cartridge dry and then replaced by the Dell Series 9 cartridge.  He ran to the alignment page, but no black ink printed and I got the 'alignment error remove tape' message.  The display shows that the cartridge is full.  Thought maybe it was a faulty cartridge, so I installed a whole new other black print cartridge.  The same problem.  Can I do to solve this problem?  Anne

  Anne,

  If you unplug the printer from the wall and remove the brick of power for 60 seconds, this will reset the error messages that the printer. I would then plug everything back in.

  Turn on the printer.

  Open the printer (power on) and remove the Dell Series 9 black cartridge and then reinstall it. I then remove the Dell Series 9 color cartridge and reinstall it. Now, close the printer, and it will print an alignment page.

  Error messages?

  Print Cartridge black = Black (left) cartridge = color (right side)

  photo cartridge = cartridge black (left side) = color (right side)

  Dell Series 9 ink cartridges have a sensor to them that cannot be reset. Article on Dell ink cartridges filling.

  Dell Series 9 ink cartridges can be purchased at Staples, Wal-Mart or any Dell website.

  It is possible to get an ink cartridge Dell Series 9 with a bad sensor. I would take these to the place of purchase for a replacement.

  Rick

• HP Officejet 4620 - black ink will not print.

  I read through the blogs on this and it seems that others have encountered the same problem I'm having.  It is said that my warranty was up in September 2013.  So, I'm not sure where to go from here.  I was hoping someone HP might be able to help me?  I replaced the black cartridge with a genuine HP cartridge and run all the diagnostics.  I really like this printer so, I hope there is a solution to this problem.  Any suggestion would be great.  Thank you!

  Hey, Ciara!  I wanted to just call with you again on this... any other ideas?  I really want to throw this printer, but it is of no use to me now because it will not be printed.  I hope that there is some kind of solution... I really want to buy anothher impression just after more than a year with this one.  Thanks again for your help!

  Amy

• Feeling like 120: Want 120 black ink will not print

  I'm having exactly the same problem that stcmeo had on 22/04/14; the black cartridge is not printing. Print quality diagnostic shows the black box of the void. I realized all the suggestions made to stcmeo, including a reset, but nothing helped.

  In this case I would certainly recommend call to HP for a replacement. List of the telephone numbers below...

  http://welcome.HP.com/country/us/en/wwcontact_us.html

• oject pro 8500 a HP printhead empty? do not fill in again with the new cartridge runs so out of ink? pls help

  HP officejet pro 8500 wireless, windows 7 sp1, 'y' cartridge must be replaced on-screen, no change in software.

  running out of ink during printing... draws 1/4 page and then fades down to nothing at the bottom of the page. History: necessary at the end of the work (a little), but completely run out of black ink. a friend gave me her used 1/2 940 gen ch black until I got a new. I have a new hp 940xl but it's always the same, I ran everything in the Toolbox align, feed, etc., but it will always print a full page? It's like the print heads are empty and do not fill the cartridge? Please help me. She was purchased on 29/11/11 but received 12/15/11 for my birthday children so its just out of warranty thank you, Darren

  It seems that the print head was filled with air. Once there, the air is very difficult to remove.

  try to clean the print head using the printer services.

  try to use your friends print head and see if it works

  You may need to just replace the printhead

• Firefox will not load https pages. gives the security warning and will not accept an exception.

  I had problems with Firefox and some sites for about a year, and it is located in my laptop. I have no problems when using my desktop at work or my dad's cell phone in his house. Some sites simply returns a page of text style; no html. Other sites give me a security certificate warning and FF will not accept an exception for this site, either by clicking the button or manually enter the site as an exception. Tonight, GOOGLE will not load again! Why, it's trying to load on an https server, I don't know, however. Several other sites have also begun does not not and are also trying to load it on a secure server.

  Use Kaspersky, AVAST 2015, ESET, BitDefender or Microsoft family safety? These are among the most popular security programs which have a function to intercept your Internet connections and filter your traffic. When it's a secure site, in order to be able to decrypt and inspect your communications, the software must present a false certificate for Firefox. Sometimes, the software is not able to configure Firefox for this, or if you use the function of Reset of Firefox, the trust is broken and needs to be put in place again.

  Unfortunately, the same symptoms can appear with some malicious software.

  If you look at the second half of the post of Philipp, you see where you can check the section 'From' the certificate. This usually allows to identify the culprit. Can you take a look and report what you find?

• Adobe does not recognize that I uninstalled CS on the old computer, will not let me turn on the new computer

  Adobe does not recognize that I uninstalled CS on my old computer, will not let me activate it on the new computer.

  Yes, uninstall is not the same as disabling. Call support to reset the activations.

  Mylenium