HP Officejet 4620: Can scan, print test pages, but not documents

Similar Questions

• Problem with wireless printing: can print test page, but not documents

  PhotoSmart Plus B210a with MacBook Pro running 10.7.4

  I can print a test page, but not a document.  The message from the print queue is "the printer is not connected.

  I started today be able to print from my computer, but not a second computer.

  I followed the advice of HP support including an update of the LION driver download.

  I deleted and added the printer on both computers.

  Now I can't print from my computer.

  Furthermore, why did I have to find in an HP forum on the new drivers.  Should not the printer HP offer update me the information?

  What is the download you have installed? : http://support.apple.com/kb/DL907

  Reset the printing system:

  -Go to System Preferences > print & Scan
  -Right (or control) click in the rectangle listing your printers and select Reset Printing System.
  WARNING - This will remove ALL your printers!
  -Select the sign more to add a printer. Select the default tab on the top of the window. Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.

• Printer test page but not others

  Whenever I try to print print preview page is empty.

  Whenever I try to print print preview page is empty.

  Hey John Dawe

  ·                        try to uninstall and reinstall and use the latest printer drivers VISTA for your model of the manufacturer of the printer

  You can also track information to try to solve your problems of printer below

  read the printer correct that information the slot microsoft, including the 'fix - it' and the other links here

  Solve printer problems

  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

  and read this microsoft tutorial too

  Introduction

  This tutorial is designed to help you identify and fix the problem printer common windows problems, including print errors, or errors, and other issues that could prevent you from printing. This tutorial does not cover printing problems related to specific programs. Printing problems can be caused by cables that are not properly connected, corrupt, drivers, incompatible drivers, the printer settings, missing updates and problems with your printer.

  How to use this tutorial

  For best results, complete each step before move you on to the next. Try to print after each step before moving on to the next step.

  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

  Walter, the time zone traveller

• Windows 8 and now cannot get my printer to print. Tried to print a test page, message says "sent to the printer test page", but it does not print.

  I recently downloaded Windows 8 and now cannot get my printer to print.  Tried to print a test page, message says "sent to the printer test page", but it does not print.  Can you help me?

  You have installed the drivers and software for your printer?  Did you go to the printer manufacturer's website to see if they still have 8 available Windows compatible drivers?  If the answer is no, then you must do this before all first I try to print.

• HP Officejet 4315 printer prints test page but nothing else

  I have a printer HP Officejet 4315 (Windows 7 Ultimate) can print the test page, but I can't print anything else, this goes through all the motions as it is printing. I've already deleted and reinstalled and went to HP online and updated everything he told me to do. I connect to my laptop to print even if it is a wireless printer. I need help.

  Hello

  1. you remember to make changes to the computer?

  2. do you get an error message when you try to print?

  Follow these methods mentioned below.

   

  Method 1: I suggest you run the printer Troubleshooter and verify.

  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Method 2: Check if the status of the print spooler service is started.

  A print spooler is software that temporarily stores the disk printing hard or in memory until the printer is ready to print.

  Please follow the steps below:

  You must be logged on as administrator to perform these steps.

  a. open administrative tools by clicking the Start button, then Control Panel. In the search box, type Administrative Tools, and then click Administrative Tools.

  b. double-click on Services. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  c. right-click on the print spooler service, and then click Properties.

  d. under the tab general , next to Startup type, make sure that Automatic is selected.

  e. If the service is not already running, under Service status, click Startand then click OK. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  For more information, please see the link below:
  http://Windows.Microsoft.com/en-us/Windows7/why-cant-I-print

   

  Also see this article for more information on this issue.

  Printer in Windows problems

  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

• HP All In One Officejet 4500: HP print jobs all in a single Officejet 4500 disappear. Print test pages. NO ERROR MESSAGE.

  Lenovo Thinkpad T61 refurb bought last fall. Today when you attempt to print a page of a web site (Firefox, latest update installed today) the print job has disappeared. I tried e-mail (Thunderbird and web) and files, and in all cases, the print job goes away completely. I did all the steps of printing test pages, and they all work very well. I have uninstalled/reinstalled the printer, without result.  I tried new drivers or updated without result.

  The light of attention seems to be on, but it is very weak and disappears when the printer goes into powersave mode. There is NO error anywhere, nothing appears on the search via the control panel.

  At this point, I have a broken printer? A situation of system restore?

  A wasted two hours and I'm about to be really annoyed. Ideas appreciated. TQ

  How very special. Not your answer, thank you very much for your time. But there were two solutions posted much sooner, within a very short time after I posted the question. Confined together part both of the solution and the rest of the solution were, essentially, download the software version of seven 2014, which supersedes what I had. So, I've marked the post as solved, says thanks a lot and thought no more about it. (Although I am still puzzled as to why it happened in the first place.) Now, my post is reopened, the responses of two originals have disappeared, and yours have been replaced, all this without any explanation. It's just a bit too scary. Fortunately, the problem seems to have been fixed by the software update. So, I'm marking as closed/resolved. Thank you.

• the printer test page does not print in the Tools menu under Windows 7 64-bit

  I have printing OfficeJect 910n 8500 a install wireless. The XP machine can see the printer and can the printer through the web server in the printer test page. 64-bit Windows 7 system allows you to print to the printer without problem but unable to print the test page printer through the web server built into the printer. Windows 7 use IE9, XP use IE8. The indices here / thank you

  Found the answer! I had to upgrade the built-in server to use compatibility mode in IE9. Worked fine in Chrome, so it was not the firewall or network configuration.

• HP Photosmart C410a: printing test page but nothing else

  Our printer wasn't working at all, so I uninstalled and reinstalled. He immediately printed the test page, but when I tried to print from Word, it does not print. It works through the sequence, is the impression that it appears, but the page comes out blank. I ran the software troubleshooting and print doctor, but as many say that everything is OK and even once, the test page printed correctly. Help, please?

  Hello

  You stop and restart your PC?  Sometimes, after you have reinstalled the drivers, you must restart your PC.  I had to do recently with our printer at home.

• HP4500. Wireless: Wireless HP4500 - prints Test Page but nothing else

  I just bought my first iMac.  I also have a HP (Windows) laptop connected wireless to a HP Officejet 4500 Wireless printer/fax combination for work.  For the new iMac, I loaded the software from the HP drive.  The test page printed beautifully, but nothing prints.  No e-mail, not a word processor file, nothing.  I have tried the uninstall / reboot / reinstall way nothing helps.  I saw the instructions to configure a static IP address, but I'm not sure what could do to my current computer-printer link.  Any suggestions?

  Unfortunately, I am not sure I can reproduce the steps but I finally got my printer to work.  I had to install a new driver from HP and Hello "Multifunction" from Apple.  After several reboots, the printer works now.  Sheesh!

• HP has 309: printing test page but word ok prints blank pages

  my printer will print a test page to the hp doctor file, but when I print any docs I get a blank page in word or adobe only

  all updates done but problem continues

  any help greatly appreciated thanks

  Hey @clydey,

  Welcome to the Forums of HP Support!

  I see that you have some problems with the printing of your Windows printer Photosmart Premium 10 PC. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done:

  1. If your printer is connected via USB cable to your PC, delete.
  2. Close any programs you have open.
  3. In your search type in printers bar and open devices and printers.
  4. Right click on all the icons in your printer listed.
  5. Click on remove the instrument.
  6. Repeat for all other icons of your printer listed.
  7. If you removed the USB cable, connect. If this is not the case, click on add printer and follow the prompts to add a print to your printer queue.

  Please let me know if you are able to print after you follow the above. If you are, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• HP C4780-Print Test Page but nothing else

  All of a sudden my HP Photosmart C4780 won't print a computer in the House. (Other prints of him). I can print the test page and that you have run the HP Dr software and it says printer is OK, but cannot print anything else.

  I uninstalled and reinstalled the printer and still does not print anything else than the test page.

  Hello and thanks for your response update.

  Just to check something, since you stated that you receive an error message indicating "USB port is not connected. Please check if the USB cable is connected to the printer, and then follow the power cord and make sure it is plugged into your computer.

  When you reinstalled the software for your Photosmart C4780, installation, was your detected USB cord and has been the success of the software?

  If you have the USB cable is connected, but it does not detect through the computer, please follow this document HP troubleshooting connections USB.

  Let me know if it solves your problem.

• hp4140 printer problem, unsprung Print print test page but nothing visible

  printer is offline or paused... followed by advice and uncontrolled... pause Print print a test page. then tried to print an e-mail... Print... nothing appears on the page except my homepage e-mail... Page 1 printed only the title and even if she does not print page 1 of 2 page 2

  Try disconecting the printer, uninstall software HP printer via programs & features, restart the PC.

  Download install the full software from HP site features specific to your version of bits of victory, only connect the printer when prompted

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4062&LC=en&cc=us&DLC=en&sw_lang=&product=3235310#n191

• Pavilion dv6 photosmart 2610: Photosmart 2610 print notebook and test page but no web pages, e-mail or son of pdf

  My Photosmart 2610 connected to a Pavilion laptop dv6 will print a Notepad and test page, but not a Web page, email or pdf viewer. I have reloaded the software, downloaded all the updates and run photo print and scan doctor. I disabled and activate my firewall... still doesn't work do not HELP!

  Hi everyone is looking for in a solution for me? 14, I was in limbo. My questions have not been resolved. Any suggestions on how to get help? The tech that I've been conersing has not been on since the 14th

• OfficeJet J6480: Printer Test Page

  Connected OfficeJet j6480 for ACER PC with Windows 7 Home Premium.  Driver was installed for this system.  Cannot print from programs.  The diagnosis page prints ok but the test page does not print.  A ran the diagnostic test and passed all controls.

  Please note that the printer has been connected to a Dell Labtop with Windows 7 Professional and printed correctly.

  Hi @Tyrone_P

  I want to help you to be able to print to your Officejet J6480. Please follow the following steps and let me know the result;

  1. Hold down the Windows Logo key () on the keyboard and the 'R' to open the dialog box run, type %temp%
  2. Delete all files and folders in the temp folder. Choose Skip if all pop ups seem to say all files cannot be deleted
  3. Download the software and choose Save as, save to desktop >OJJ6400_Full_13.exe
  4. After downloading software and extracts, reopen the temp folder, use the instructions in step 1.
  5. Locate and open the folder starting with 7z (example: 7zS2356)
  6. Open the folder Util
     
  7. The CCC folder
  8. If you have a computer HP run the L3uninstall.exe. If you have an non HP computer run the L4uninstall.exe
  9. Once the uninstall is complete, reboot the computer
  10. Follow these steps to reset the registry settings and options for Windows Installer.

• The printer software e-all-in-one HP Officejet 4620 includes scan-to-searchable PDF function?

  The printer software e-all-in-one HP Officejet 4620 includes scan-to-searchable PDF function? If not, all printers HP still have this feature?

  Hello

  Please try the following alternative:

  http://www.PDFCore.com/p01_advancedpdfutilitiesfree/feature_09.html

  Kind regards.