HP Officejet 4622: MYPRINTER wants fax instead of print when you print labels Avery

I tried to print labels Avery 22814 this morning (I printed these at Christmas without problem) and instead of printing my fax screen comes up.  I am using windows 7 and my system is 64-bit.  The serial number is [removed personal information].

I had connect this printer via USB instead of use wireless.  For some reason any yesterday the wireless would not work.  I used the disc that came with the printer and set it up again.  When you look at my devices it does not show that I have even a fax HP option.

Thank you

Connie

PS... I printed the documents and pdf files today and they go directly to the printer

Hello @gingersmomma and welcome to the Forums of HP!

I see you are having problems printing of labels. I would like to help!

I would recommend you to do a power reset the printer.  Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

I suggest also download and run the HP print and Scan doctor.

Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

Tags: HP Printers

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