HP Officejet 4355 all-in-one: scanning problems

Similar Questions

• HP Officejet 5510 all-in-one: scan multiple pages into 1 file/scanjob with my HP Officejet 5510 all-in-one

  Is it possible to scan a page one / several pages in a single file scanjob/one on the flat of my HP Officejet 5510 printer all-in-one?

  I did do some additional research on the internet and found the HP scan and capture the app. Although my HP Officejet 5510 all-in-one did not appear in the list of devices, I installed the app, and it has provided a solution for my problem: scanning multiple pages in a job file. Banhien suggested to click on the + sign, but the drivers, I had do not have one, but the HP scan and capture app has this feature. It's so nice. My problem is solved.

• OfficeJet 8500 all-in-one - printing problem

  My all-in-one Officejet 8500 not print correctly. I checked the cartridges and they are ok. I get out a faded print with lines through most of the colors other than black. What could be the problem?

  Hello
  Seems to me that you must clean the pens.

  You can do it following the steps here:

  http://support.HP.com/us-en/document/c02208875

  You need clean the print heads and align them to solve your problem.

  I hope this helps.

• HP Photosmart 2713 all-in-one scanning problem

  Hello

  I have a HP Photosmart 2713 all-in-one and installed OSX Mavericks. My print function works fine through "Printers & Scanners" in system preferences, however, I can't scan from this application.

  I tried to find software to download HP Scan that I didn't do it, but can't find the software for my printer/scanner.

  I also tried the other methods described for example by trying to browse an excerpt and the other options, but nothing has worked.

  Thank you

  Saami

  Hi SamiAR,

  Welcome to the Forums of HP's Support. I apologize for the delay in responding to your messages.

  The last driver full features for your Photosmart 2713 on Mac was for Mac OS X 10.6 Snow Leopard. I have included a document on the installation and use of the printer with Mac OS X 10.9 Mavericks.  I have also included a document on scanning with the Mavericks.

  V10.9 OS X Mavericks: installing and using the printer on a Mac

  http://support.HP.com/us-en/document/c03967522

  How to perform a scan: OS X v10.9

  http://support.HP.com/us-en/document/c03967506

• HP Officejet 4632 All in One – scanning with a vertical line through the document.

  Just bought the machine less than a month ago.  Faxes and prints fine and until last week was the sweep for our laptops beautifully... but now is scanning with a dark vertical line up and down the sheet about 1/3 in the document.  What is the cause and how can I "fix" it?

  Any suggestions?

  Thank you

  Hi Rohi63.

  I understand that you have a 4632 Officejet which becomes a vertical line what it is scanned. I'm sorry to hear that, but I'll do my best to help you.

  This seems not only to be the case when using the automatic document feeder, or the glass flat?

  Usually something like this is caused because there is something on the glass. If it only happens when you use the scanner, please get a lint cloth and some glass cleaner (Windex or water if nothing else is available) and wipe the entire surface of the glass for scanning. If this only happens when scanning via the charger, you will see there is a separate strip of glass on the left looking at the scan glass, and you can focus your cleaning there.

  If this does not resolve the issue please try the steps in cleaning several times, but if nothing seems to evolve, please make sure that the printer is connected directly to a wall outlet so that we know, that he has all the power it needs.

  Hope this helps, have a nice day!

• Mac / Photosmart C6280 all-in-one / scanning problem

  Help! I had to have my i drive hard mac replaced. I reinstalled my printer 5 times now and the scanner does not work. After the installation of the 2nd, he did scan... I then mucked with the photo and decided to rescan instead of the photo to accept it. From there on, I get a message telling me in HP Device Manager... "Sorry, an unknown error has occurred" instead of scanning, or if I click on the printer, then scan, it says not to scan selected... with none even for the selection. If I go to JPEG in hpphotosmart studio on printer, no computer, he sends to the Device Manager, scanning through, and give me back the sorry unknown error occurred the messge. At other times... I completely lose the option scan to computer... the printer. I tried updates... He sits for hours with nothing to do. I hope I can find an answer! It is out of warranty.

  OK, you don't need the HP software with 10.6.  In fact, if you have loaded it from the CD that is the problem (this is for 10.5 and earlier only).  We will do this:

  Go to Applications/Hewlett Packard / click Uninstall HP
  Click on continue
  Highlight your device in the left pane
  Hold down the Ctrl and Opt Cmd and click on uninstall
  There will be a pop up that asks if you are sure you want to uninstall all hp software. (At this point, if you continue, all HP printers you have installed will need to be reinstalled)
  Click on continue and let it finish

  Now run a software update.

  Then, remove and reinstall the printer in System Preferences, Print & Fax.

  You do not have the software now since Snow Leopard as well print & scan drivers built-in. scan from Preview apps or Image Capture. Scan from the front panel of the printer does not work yet.

• OfficeJet 7210 all-in-one duplex problem

  Since the Officejet 7210 connection to laptop running Vista Business, printing accessory 2 sides with rear tray is not recognized. I have been using the 990c for 2-sided Deskjet driver but it does not recognize the quarterdeck. Impossible to print photos using the quarterdeck, and when I try to load the photo paper 4 x 6 in the main tray, the image will print to the position of the center of an A4 page, not the location when the tray is adjusted to 4 x 6 (10 x 15 cm) stock AM. How can I activate the rear tray feed stock photo.

  Is there an updated driver for the 7210 that supports the duplexer with rear tray or what other solution would you recommend?

  Given that the duplexer and the rear tray were optional on the Officejet 7210 the default driver for them being "not installed".  Go to the printers, right click on device settings 7210, folder properties, Installation Options, and set the duplex unit and the rear tray installed, apply, OK.

  This makes the rear must be accessible and you can try duplex printing.  You will probably need a patch to correct the print head back down when printing double-sided, it is available as described here.

  Kind regards

  Bob Headrick, MS MVP printing/imaging

• Officejet 5610 all-in-one / scan

  Hello

  I have problems using the scanner. I am product HP is not new. I bought it in Turkey. Not widely used. I downloaded put in place the wizard and the utility of the internet. And it's for 5605, not 5610 among 5600 series. I can't launch the scanner with mac os x 10.6.8. Any suggestion?

  Hello IzmirTurkey,

  Please take a look at this wire.  It seems that these suggestions can also work for you.

• HP Officejet 5610xi all-in-one

  Can the HP Officejet 5610xi all-in-one scan photos and download on my Mac OS X 10.5.8?  I want to e-mail photos sent spare. Series #CN5CUDG6PN, product # Q7310.  When I try to scan it flashes refer to the device documentation to get out of trouble.

  I can scan a phoot and print.

  Scanning from the printer for Mac takes some setting up.

  Try scanning your Mac instead

  Go to Applications-> Hewlett Packard-> HP Scan, then click on the scan button

  Once it has scanned you can go to the file->, save, and save the image to where you want to

  Now, create an email and attach the image

• Impossible to scan, fax, or copy of HP Officejet 6500 All-- E709a One in

  I can print from my HP Officejet 6500 All - in - One-E709a, but I can't scan, copy or fax.  All drivers and updates are underway; No recent updates have been made before the problems that occur. I use Windows 7 64-bit.  When the printer is turned on, it still shows Original charge, but no documents are in the charger or on the glass (I already cleaned the glass and have ensured that the lid is tightly).  I have problems to scan, copy and fax. The automatic document feeder works.  I tried to reset the printer several times.

  When I try to scan a document into the document feeder (it feeds through) or from the glass, I get varying answers - rarely, he asked well how I save/handle the doc (e.g., save them in pdf format), but the document does not actually scan and I'm headed to reload the document OR it displays no. Scanning Options. The document does not appear in my analysis.

  When I try to copy, it shows the document as copy, but there is a long delay before the progress bar occurs.  When I copy using the document feeder, I actually get a copy (rarely and always disappeared - looking) or copy prints white - two results are always followed by an error message to reload the document.  When you copy from the glass, the copy print in white with an error message to reload the document

  The same problems occur when you try to Fax.   If trying to scan, copy or fax, the printer does a lot of gears whirring noises.

  Again, I can print a document from my PC without any problem, the problem is limited to scanning, faxing and copying.

  I tried the doctor of printing & scanning HP.  It always stops at the HP Twain scanning stage, saying that the scanning process was cancelled by the user (not true).  When I click on continue, it proceeds to the stage of Test analysis, but nothing happens when I click the button of Scan Test.  It only will allow me to ignore at this point.   All the other steps show green checks.

  My first question is really going to reach the merits of the case, I heard you say that the printer produces noise, but if you lift the bar A) trip through the screen and the light cover B) up?

  In addition, perform both of these resets and I would like to know how they are!

  All-in-one HP printer reset - HP Officejet 6500 - YouTube'

  Have a great day!

• HP OfficeJet 3830 all-in-one: problem of driver HP OfficeJet 3830

  Very recently, I installed the 3830 OfficeJet from HP printer all in one so that the documents can be printed from an iPad and also my desktop computer wireless.

  Installation seems fine - however there scanning questions and when I ran the doctor of printing & scanning HP the fix seemed to correct the problem.  I had to run the Scan Doctor again for the same problem - so there is of course another issue here.  Now, Dr. Printing & scanning says that the product could not be found even after a reboot, and the recommendation was to contact HP support.

  As I am much a technophobe I don't really know what is happening here and how to correct the situation.  Can someone please tell me - in the simplest language possible - how this problem can be treated.

  Thank you very much.

  Dottylass

  Hello

  Please uninstall and reinstall the software COMPLETE features, follow these steps:

  1. download and save the software COMPLETE features (do not install online)

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-3830-all-in-one-printer-series/7172321/model/7172322#Z7_3054ICK0K8UDA0AQC11TA930C7

  2 uninstall the software from your computer
  3. install the FULL feature software "saved".

  Hope that helps!

• HP Officejet 5610 all-in-one: need to Downlad HP Solution Center so I can't scan on my HP printer user

  I tried to reinstall the software and drivers for my HP Officejet 5610 all in one printer, but when I start the installation process on my notebook (Windows 7 64-bit) a window appears and says that it cannot find the specified file. I download the sofware and complete player file but for some reason whenever I try to install this same error window opens and I can't complete installation.  The error log says the file not found X:\hpzsetup.exe source. Any body to meet this problem and if you have how can I find a way to install the HP Solution Center.  My printer works fine, but I do not have the scan software. Of suggestiuons or ideas are appreciated.

  Thank you very much for the link to HP Scan range. I downloaded and installed and it works fine. Just as good as what I had in the HP Solution Center.  I really appreciate your help

• Officejet 5610 all-in-One: cartridge Error message:-see the documentation for the device to solve the problem

  I used Cartriege world genuing HP ink cartridges refills for the past 3 years.  These cartridges are about 3 months charging sine and worked very well.  I just print a page and then got the above message for the first time.  Any help?

  Thank you

  lurcher1

  Hello @lurcher1,

  Thank you for visiting the Forums from the HP Support! I see you are using cartridges refilled with your HP Officejet 5610. You have always used refilled cartridges, but now you've found a cartridge error.

  I would like you to start troubleshooting here: 'incorrect print cartridge' or 'Print Cartridge problem' message on the Panel of printer for HP Officejet 5600 all-in - One Printer Series

  You will notice Solution: use genuine HP cartridges :

  'HP recommends you to use genuine HP cartridges. HP does not guarantee the quality or reliability of cartridges HP cartridges refilled HP. If you use genuine HP, the following cartridges no could not solve your problem of print quality. »

  To get a better understanding to take a look at the documents below:

  Can I recharge the ink in my HP ink cartridge?

  &

  HP vs reloaded cartridges inkjet print cartridges

  I hope this helps, if you still get the error message after replacing authentic ink cartridges, I suggest you contact our technical support at http://support.hp.com/us-en/contact-hp. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  This is a great question other clients may also wonder; Please click the "accept as Solution" if you think that this message has helped you, or could help others. You can say thank you easily by clicking on the ' Thumbs Up ' below!

• HP Officejet 6500 all-in-One Printer does not send scan and HP print and Scan doctor without help

  HP Officejet 6500 all-in - One Printer does not scan for Windows 7 and HP Print and Scan doctor says 'not imaging' & send error message 8, [1.0,-2147221498)] - I reconnected my officejet drivers reinstalled, etc & nothing works.  I looked for help & tried repeatedly, & am willing to renounce HP.

  Hello

  Thank you for using the HP Forums.

  You can try this alternative solution to Scan:

  HP extended Scan

  FTP://FTP.HP.com/pub/scanners/HPScanExt/HPScanExt.msi

  Once it has downloaded and installed, go to start > all programs > HP > HP Scan extended > Run "HP Scan extended.

  Let us know if it works.

• Uninstall problems w/HP Officejet 5610 all-in - One Printer

  I have a Dell E510 desktop on which I've recently updated my printer to a printer wireless HP Photsmart 7520. I am running Windows 7 32-bit professional, an Intel Pentium 4 3.0 GHz CPU with 4 GB (usable 3.24) RAM. The new printer worked for about two weeks, but developed problems. The previous printer, a HP Officejet 5610 all-in-one, began to send me questions, so I removed it, or so I thought. The physical device is out of the system, however, I can not uninstall the software.  I tried to uninstall using the uninstall feature, nothing helps. I tried to use the feature to remove programs from the Control Panel, also to nothing does not. These tasks have been tempted both before and after the physical removal of the device.

  I keep getting error messages about the file being on a network that is not available. When I opened the printers and devices, the HP 5610 printer keeps appearing, no matter how many times I 'remove this device '. I believe that the two software are conflicting with each other. Does anyone have suggestions as to how I can remove the printer HP Officejet 5610 to my system?

  Thanks in advance for your suggestions.

  John C. Morgan

  Hello jmorgan884,

  I would like to offer a suggestion to uninstall the printer HP Officejet 5610 on your Windows 7 computer. I recently needed to tear a program on my computer and had problems as well, I was finally able to uninstall the software using Microsoft Fixit.

  This application is compatible with your operating system, free and very easy to use. I would like to know if using the Microsoft Fixit allows to remove the software.

  The problems that the programs cannot be installed or uninstalled

  Thanks for posting