HP OFFICEJET 5600: UNABLE TO SCAN

Similar Questions

• OfficeJet Pro 8620: Officejet 8620 Unable to scan, copy or fax error

  I get the error failed to scan copies or faxes with my 8620.  I tried resetting and have tried to connect different points of sale with the same results.  I had a year ago, so I'd say it's probably out of warranty.  I could not find someone working on local printers.  My loan to scrap 8620 or he hopes?

  After using Google I found the phone # contact HP is 1-800-474-6836.  They send a replacement printer.  After speaking with a supervisor, I was informed that they have technical problems with the HP Web site.  The site will throw you in an endless loop, and there is nothing you can do to talk except calling HP directly.  They said that they are working.  It is now more than three weeks.

• my HP officejet 4500 Wireless has problem "FAILURE of the SCANNER. UNABLE to SCAN, COPY OR FAX SEND"help!

  Help, please... I bought the printer on May 1, 2011, (a year ago) and now I am facing problem of unable to scan, copy and fax. Help, please. Thank you

  Hi trebreklaw,

  Download and install the full software functionality from the link below.

  Driver and HP Officejet Full Feature software

• HP all in one c4180 "unable to scan or copy.

  Using Windows 7 and my HP C4180 not scan or copy and comes up with the message "unable to scan or copy.  This "all in one" used to work on my old computers using Vista and XP but will not now work on any of them.  (Also my very old OfficeJet G85 has also stopped working with a similar message from the scanner does not).  I downloaded from online new drivers for windows 7, but I still get the same message.  I tried uninstalling and reinstalling but still not good.  Someone out there who can help please?

  Hello Chrissygee

  In general, this error is associated with failure to scan. Scanner failure is a hardware problem and the printer will need maintenance.

  I suggest all initially following the article a 'Scanner failure' message on the all-in-one control panel and you can not scan, copy or fax .

  NOTE: the last part of article (three Solution) is a function of the printer. It has some links to the HP warranty check tool and warranty options.

  If the problem persists you must call technical support at the 800-474-6836. If you do not live in the United States / Canada region please click the link below to get help from your region number.
  http://www.HP.com/cgi-bin/hpsupport/index.pl

• HP Officejet pro 8600 more scan-to-Email problems

  Having a printer above, connected to my network through a static IP address. Interruption of the connection some time after the firewall on the pritner ago was accidentally tunred on and corrected cela by restoring the defaults on the printer control panel. Restored the connection via the EWS cnda wireless printing now laptop, PC and mobile devices all via the wireless.

  It, scan to e-mail settings are exactly as they were before the occurrence of the problem with the firewall (when they worked very well), but now do not work - EWS fails when he tries to test the parameters of ASNA to electronic mail. I use the standard server outbound smtp and port 25 as advised by my electronic internet/mail provider, but nothing helped.

  When I try to activate ePrint, I get a similar message: "unable to connect to the server.

  Is there something that I need to reset or reconfigure the printer?

  Concerning

  RedRoscoe

  Hello RedRoscoe,
  
  I would like to see if I can help with the Officejet Pro 8600 Plus scan to E-mail and Web Services questions. I think that the issues can be addresses by two steps, I hope.

  About scanning to E-mail, you can be blocked by the two-step verification. What is the email client that you want to activate the printer for, MSN, Gmail, etc.?

  Issues of Web Services, try to apply a manual DNS 209.244.0.3 & 209.244.0.4 to the printer's manual I.P address.

  See you soon,.

• HP Officejet 150: Can not scan wireless

  I have a HP all-in-ONE Officejet 150 and that you are unable to scan wireless.  Right now, I can't even the bluetooth icon to turn blue, although it said that the radio is on.  I took my old printer because of such problems.  I handed to factory, combined with my Sony computer, but it does not recognize my computer.  Suggestions?  I can use a cable and get it to the scan, but that defeats the purpose of bluetooth technology.

  Hi @Dragonbebe,

  Welcome to the HP Forums!

  I understand that you can not scan wireless with your mobile printer HP Officejet 150. I'm happy to discuss this issue for you!

  This printer can only scan with the printer cable USB is plugged. As the wireless Bluetooth connection is strictly to be printed. Please see the user's Guide, for more information your printer.

  If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

  Hope that answers your question and have a nice day!

• OfficeJet Pro 8620: Easy Scan download failure

  I just bought this new printer Officejet Pro 8620 and have successfully downloaded the software of the printer and all is good, however when it comes to Easy Scan is to stop the download and just hangs. I'm unable to scan.

  Can someone advise if there is a compatibility problem or some other problem that I have may be ready to address and also is there a solution to this problem?

  Jérôme

  Jérôme
  Hi @Pander,

• New HP Officejet 6600 will not scan, copy or fax

  I have a 6600 Officejet from HP that will not scan, copy or fax.  Oper. The system is Vista 32 bit.  Printer purchased April 30, 2012.  Error message says: Scanner fialure - unable to scan, copy or fax.

  Hello Plypal

  You can try the HP scan diagnostic utility first, but in general the failure of the Scanner is a hardware problem that must be repaired. You can find the number of the media on the link below as well as the link to the Diagnostic utilities.

  HP Diagnostic utilities

  HP support by phone

  EDIT: I couldn't find it before, but you can also check the Scanner failure article to reset your printer and check the connection of the power supply.

  Failure to scan

• Can someone help me configure HP Officejet 5600 all in one set with windows7 operating system

  How to use HP Officejet 5600 all in one set with windows7 operating system

  I have a desktop HP Pavilion with Windows 7 Edition Home Premium & I want to connect my HP Officejet 5600.
  I get the "not compatible with your operating system" message shortly after insertion & the disc from the printer running. Is someone can you please help me solve this problem. Thank you... Jim

  Everything is now up & running.
  Thank you for your help attempt Distinguished Professor, my 4 step method of resolution is shared as

  According to HP Print and Scan doctor, I have the 5610.   My manual says only 5600

  I just finished successfully installed the full OS & drivers by following these steps.

  First of all, (with the disc of the operating system still in drive E, but not running)

  Connect the printer to the computer and allow it to be recognized and automatically download all the drivers.

  Download 2nd & printing performance HP and doctor Scan http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&jumpid=ex_r4155/en/hho/ipg/forum/printer_diag/&softwareitem=mp-123407-2

  3rd download & run HP printer Install Wizard for Windows7 and 8 http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&jumpid=ex_r4155/hho/ipg/ccdoc/piw/&softwareitem=mp-122330-1

  Once all this has been ran & finished, my DVD RW Drive E automatically started the drive & added all the options of the printer & features for printer, Scanner, copier & fax. Everything is now up & running.
  Thank you for your help attempt Distinguished Professor

• Why my HP Officejet 4500 says "no scan option?

  Why my HP Officejet 4500 says "no scan option? It allows to analyze PDFs til yesterday.  Does not help to solve the problems.

  Hey LukesP,

  I understand that you get no scan option on your HP Officejet 4500.

  If you follow this link, download and install printing HP and doctor Scan. It will solve your problem.

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?cc=us & LC = on & JumpID = ex_r4155/HHO/IPG/ccdoc/printer_diag / & softwareitem = MP-123407-2

  I hope this helps.

  Thank you

• OfficeJet 4650: Impossible to scan with my new OfficeJet 4650

  I can print with my new OfficeJet 4650 but the scan function does not work.  I tried using my Windows 7 computer and my windows 10 2-in-1 nothing.  When I start printing and scanning doctor I am getting 2 different error messages:

  Windows 7: "Device Manager is an error that requires a restart of the computer."  I restart and rerun the utility but the same error message appears.

  10: "HP Twain Scan Windows error" - I unplugged the printer, waited 60 seconds, plugged back in and turned on.  Then I restarted my computer and represented the utility and received the same error message.

  Can someone help me with one of these errors?

  Thank you.

  Hello
  
  Thank you for using the HP Forums.

  You can tr to uninstall and reinstall the software COMPLETE features, follow these steps:
  
  1 uninstall the software from your computer
  2. download and save the software COMPLETE features (do not install online)

  The following resources will help you:
  
  HP printer install wizard for Windows
  http://ftp.HP.com/pub/softlib/software13/COL50403/MP-150580-2/hppiw.exe

  3. install the FULL feature software "saved".
  
  Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.
  
  Hope that helps!

• I'm unable to scan a multi-page document. HP Deskjet 3052 has J611

  I'm unable to scan a multi-page document. I tried everything, re-installed the driver and studied the help settings and there is nothing. Once I scan a page it allows me only to save it and not to add another page to the document. I can't send a pdf CV by attaching two separate pages. I have scanned multiple pages documents other HP scanner and never stumbled on this dilemma. I am running Windows vista and the printer is the printer HP Deskjet 3052 a J611. Help, please.

  Hello

  Don't forget to run the scan of the computer to scan several pages.

  Open the HP software and click on scan a Document or Photo.

  Select the PDF shortcut and if ensure that the dialog box overview checked to be disaplayed.

  Make sure that the resolution set at 300 DPI or lower (any higher resolution does not support multiple pages) and click Scan.

  Use the button to add additional pages until you are finished, and then click Save.

  Shlomi

• Unable to scan and save files using Laserjet M1136

  Hello

  I've just installed and started using the M1136. While the printer and copy function work very well (a scanned doc immediately is printed), I am unable to scan and save a document on my system.

  Everything I read on the forums, I'm supposed to find a Director of HP /Scan To program/service that will help me to scan and save files, but I can't go to their source as well.

  Advice / help will be greatly appreciated!

  Hi M_Mand,

  Thank you for providing me with this information that you still can't find any software of HP on the computer.

  You can also scan using paint on your computer. Go to start, all programs, accessories, paint.

  I have provided with the URL of download and installation of the complete functionality for the printer software. This will allow you to browse the HP software.

  HP LaserJet Pro M1136 multifunctional printer drivers.

  Select your operating system, click Next and click on the software to download and install.

  If you have any questions or issues, feel free to ask.

  Thank you.

• OfficeJet Pro 8610: Cannot scan from the document feeder

  I'm unable to scan a document using the ADF.  This has never been a problem until I recently updated my OS from Windows 7 to WIndows 10.  Nothing I found online seems to solve my particular problem.  My printer is connected to my Lenovo ThinkPad W520 computer by USB, this is what I've learned so far:

  I can print without problem.

  I can copy a document from the Board without any problems.

  I am able to copy a document using the charger, so the charger seems to be working.

  I am able to scan a document from the tray, then the scan function also seems to work.

  I checked the updates and the printer indicates that the firmware and software are up-to-date.

  What can I do to once again allow me to scan a document from the document feeder?  Your help would be much appreciated.

  Yes, under "Source", I got "Use Document Feeder so burdened" and I got the beep signaling that the document is loaded in the feeder.  So, it wasn't the problem, but I do it thanks for trying to help out.

  Fortunately, I finally found a solution, although it took a job.  I have reset the printer to its defaults, uninstalled the printer (and its drivers) from my computer, downloaded the latest HP drivers (even if the printer had stated that he was "aware" before all this effort) and reinstalled the printer from scratch.  A lot of work, but the printer works now as it did before my upgrade to Windows 10.

  While I'm not a "techie" and do not really understand why things work the way they do, I hope that my efforts may provide ideas for others who may have similar problems after upgrading to Windows 10.

• Error on my HP Officejet 5600 series printer

  I have a printer HP Officejet 5600. I was in the middle of printing the other day when my laptop shut down - so now the printer does not print
  Is not given an error code - just says error printing only - printer does not display an error - just in printing Q
  That's what I did as well as disconnected everything on the printer - what can I do?

  [quote]

  Click the Start button.
  Click on Control Panel.
  Click system and Maintenance.

  NOTE: This step is not required when you use the classic view in Windows Vista.

  Click on Administrative Tools.
  Double-click Services.
  In the user account control window, click on continue.
  Click Print Spooler.
  Click on stop to stop the print spooler.
  Click Start to start the print spooler.
  Right-click, and then click on restart to restart the print spooler
  Click OK.
  Restart the service on a command line

  1) click the Start button, click all programs, and then accessories.

  2) right-click Guest, and then click Run as administrator.

  User account control permission if you are prompted for an administrator password or for confirmation, type your password, or click on continue.

  (3) type the following commands at the command prompt. Press ENTER after each command.
  net stop spooler
  net start spooler
  output

  Make sure that you restart your computer too. [/ quote]

  Message edited by Lisa27025 on 09/30/2009 09:06
  Message edited by Lisa27025 on 09/30/2009 09:06

  You may have an incomplete print job.  Go to control panel, printers.  Double-click the printer in question and delete all print jobs that are there.

  If this does not work, restart your router and your printer (I assume that you are connected via a router since you are posting in this forum).