OfficeJet 4650: Impossible to scan with my new OfficeJet 4650

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  Hallo.

  My name is Michele.

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  Thank you to everyone who wants to help me

  Hi people,

  I appreciate the time you took to try to solve this problem. I was able to do more research and found a useful solution, please click on the link below to get started:

  The HP imaging device is not found... - popup error

  Please try the recommendation and let me know the results.

  Thank you

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  Thanks for getting back to me. This error occurs when you try to update the software of the printer with a newer version of the software before you remove the existing software.

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  Please let me know how it goes.

  Thank you.