HP officejet 5740: printer will not accept to and numbers and say it often a paper tray is open when it is not

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• Since the end of the Windows 7 upgrade my HP Officejet J4500 printer will not print. Error Msg said "did not supported operating system"? Do I have to buy a new printer?

  My HP Officejet J4500 printer prints are no longer the documents since the installation of Windows 7?  Msg error starting of installation has the operating system not supported?

  Your problem does not have Windows Update features (compared to the upgrade of Windows).

  Contact HP support.

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• HP officejet 4500 printer will not print on the new Windows 7 computer

  My new gateway computer recognizes my hp office jet 4500, but it will not be printed. What should do?

  Have you actually installed according to the instructions from HP, which is to use the installation cd HP or HP site features complete downloading, connecting only when the installation says too much, or simply plug in?

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4062&LC=en&cc=UK&DLC=en&sw_lang=&product=3919449#n195

• I have a premeium 6700 officejet that printer will not print if ANY color cartridge is low or empty.

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  Hello

  I recommend taking a look at the following document, including the section "How to print with Black Ink Only":

  http://support.HP.com/us-en/document/c03746188

• HP Officejet J4680 series: all-in-one HP Officejet J4680 series will not print Word documents

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  I bought this printer in 2010 and have had no problems with it and I can tell you that I have printed a large NUMBER of pages.

  Any ideas how to get this printer working?

  Thank you!

  Hey @Ric88xx, welcome to the Forums of HP!

  I'd love to help you with your JO J4680. I understand that you are unable to print from Word, but you can print the PDF and Excel. Please use the following article from Microsoft to solve the problem and I would like to know the results of your efforts: How to troubleshoot printing in Word failures.

  If this resolves the issue, please click Accept as Solution button below. If the problem persists, let me know and I will do everything I can to help. Thank you.

• OfficeJet 4500 G510g: OfficeJet 4500 G510g will not print full page

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  Hi @thrandall,

  Thanks for getting back to me.

  My suspicion was correct, there is a hardware problem with system of distribution of ink or cartridge.

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• HP officejet pro 8600: printer will not be used with the document in the queue

  Hi people,

  can someone help me please?

  I tried all the solutions proposed-

  Check connectivity

  restarted print queue

  Remove and then reconnect the printer

  Power reset

  Cancel job again.

  I had this problem before, but something so tinkering with the queue got fine but nothing works all the time.

  I just changed the cartridges...

  No matter what other dieas welcome please

  Ashoka

  Ash,

  I could be wrong, of course; Mac is not liable for the same way as the Windows environment.

  The printer can print when the print queue of the printer is on, ready to accept a job.  If the queue of work, i.e. the service on the printer running print jobs does not print to the printer, the printer will not print the work.

  If the printer on the computer service is not to blame, then you might indeed want to accuse the printer to not receive the work.

  You can check the communication between the printer and the rest of the installation between the printer and the service that sends the work to the printer:

  You could try to put everything back once more - to include your router.

  I hope this helps.

  Maybe someone with a Mac experience can shed light on the issue.

  Click on the Thumbs - Up Kudos to show that you appreciate the help.

  I am happy to provide assistance on behalf of HP. I do not work for HP.

  Click on accept as Solution when the answer provides a fix or a workaround!

• HP Officejet 6500 more: printer will not e-mail program scan

  My Officejet 6500 more will not scan to my e-mail program, Outlook Express, taken care of by Yahoo. I have re downloaded the HP print and installed software. Tried again to scan for "e-mail address as PDF", but get the error message "the HP Application scan was unable to save the file at the specified location"

  I use the upgrade of Win10 of Win7. The printer is connected to my cpmputer via a USB cable.

  Any suggestion would be appreciated.

  Thank you

  Thank you for your reply, I tried your suggestion, but it did not work and the reason was a driver error. I have re-installed the driver software of HP and so far that seems to have solved the problem! I guess time will tell. Thanks again for the help, much appreciated, this a great forum help those in need.

• HP Officejet 6500 a: printer will not connect to the wireless network.

  I got this HP printer for a while and it worked fine.  Our old router is out and we had to get a new one.  Installed perfectly and printer continued to work properly.  The password for the router was ridiculous, that's why I changed it to something much more simple to remember.  Since then, my printer will not connect to wireless internet.  I have a ~ and reinstalled the printer but still have the same problem.  I thought maybe to try the former password would, but who does not work either.

  Anyone has any ideas that might help before chuck it and go and get a new one altogether?

  Thank you.

  Easy things first.  Turn off the router and the printer.  Turn on the router and wait 3 minutes.  Turn on the printer and see if it connects to your router.  Status?

  If no joy, temporarily disable all security in the router.  Now try to connect the printer to your SSID not guaranteed without password.  Status now?

  If OK, go back and add WPA2-AES with your simple password.  Status now?

• HP Officejet 5740: The Officejet 5740 printer is sending a document feeder of error message cannot read original documents

  HP Officejet 5740 printer sends an error message indicating that the document feeder could not recover the original document.

  Hi @angelahouser042,.

  Welcome to the Forums of HP Support!

  I see that you have problems in your ADF on your HP Officejet 5740 e-all-in-one printer. I will definitely do my best to help you and don't forget to come back to this thread and mark "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I recommend that you follow the steps in this guide:

  • "HP ENVY 7640, 5740 Officejet and Officejet 8040 e - all-in - One Printer Series - a Message ' Out of paper ' is displayed on the control panel and the printer doesn't pick up paper

  Please follow: step 3: clean the ADF rollers and separator (optional) buffer.

  Hope that answers your question. Please reply to this message with the results. Thank you for posting!

• Printer will not connect via USB

  HP lj1022 printer will not connect not not via the USB port after the installation of the new driver upgrade hp lj1020/1022 for Windows 7 (64-bit). Driver seems to install properly until the moment where he is asked to connect the USB cable. Then he hangs up. HP lj 1020 printer appears in the display to the dashboard as the default printer. Computer recognizes the printer as hp printer lj1022 but in another "device not specified Panel when and only when the printer is on and the USB cable is connected." When printing, nothing ever comes from queue.

  Diagnosis is only that something is stuck in the queue and remove the task from the queue, but does not. Diagnostic shows no problem.

  The lj1022 printer accepts data from two other computers, as well on Windows xP and using the same cables. Three other USB ports have been tested on the new Windows 7 computer without results. The USB ports on the Windows 7 computer accept keyboards, mouse and flash memories wireless dongle without problem. The Windows 7 computer also sends data to a printer wireless with no problems.

  Hi Rmhodgson,

  Run the following utility below.

  http://support.HP.com/us-en/document/c02073861

• OfficeJet Pro 6978 all-in-one: OfficeJet Pro 6978 / will not download drivers

  I just bought this printer Office Jet Pro 6978, All In One Printer.  It won't let me download the driver listed in the steps to implement, it fails every time.  I tried to use the CD that came with it, it gave me a message "this computer's operating system is not supported."   So this printer will not work on my 64-bit?  Or elsewhere?  My computer is a HP.  Where can I find a download driver for this printer for my operating system?  When it prints, it prints a nonsense.  % beginprolog % beginresource: file and so on with such things.  I am at a loss... Any help would be great.

  Hello

  Sorry, but the printer is not supported on Windows Vista 64-bit.

  64-bit support is only available in Windows 7 or later operating systems.

  You can find the printer specs below:

  Vista 64-bit is not supported.

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-6970-all-in-one-printer-series/8289585/model/11161264/document/c05061732/

  You must upgrade your operating system to a later version to use instead an OS 64 - bit, Windows Vista 32 - bit to insall or replace it with another printer, compatible with your operating system.

  Respect,

  Shlomi

• My new HP Officejet Pro 8600 will not analyze superior at 300 dpi of the location of the single document.

  My new HP Officejet Pro 8600 will not scan more than 300 DPI when scanning individual photos on the glass plate. I do not use the document feeder. I use this printer wireless on an iMac and a PC.

  Hello

  You can pass the value of hp scan: launch of the demand application, select the shortcut to scan (PDF or JPG to the left) and change the resolution you want and save.

  This will send down the printer settings. So the next time you scan, the printer uses these settings.

  Good impression.

• HP deskjet 2540: HP 2540 printer will not connect to new router

  Hi, we just changed internet service providers and the printer will not connect to the new router, our HP laptop computer presents the printer in the list of network devices / wireless, but will not accept the password of network to the router when I ask him to connect. Makes me crazy! I have re-installed software etc. to connect the drive and make me anywhere I hope someone can help!

  Dave.

  Replacement/change your wireless router, try here.

  http://www.HP.com/global/au/en/wireless/reconfiguring-system-Help3.html

  Make sure that your router is set to a fixed channel wireless as the 1, 6 or 11, never 'auto '.  Try channel 1 first and then the other one at a time.  Make sure that the printer and the router are spaced at least 5 feet.

  However, if you have a gateway device (modem + router), all gateway devices are terrible for connectivity and wireless performance.   If this does not work, suggest you put this bridge in full bridge mode device and install your own router of high quality that YOU have full control over.

• HP Officejet K7100 printer does not print with windows7

  My HP Officejet K7100 printer is not recognized or is not compatible with windows7 though I regularly update windows through the window update. Is there a way I can update the printers through Windows 7 driver.

  Yes.

  1. Unplug the printer from the computer.
  2. Run the Add Printer Wizard of
     Panel\All Control Panel Items\Devices and printers
  3. Select Add a local printer...
  4. Use an existing port. USB001...
  5. Select Windows Update
     Wait for the list to be completed. It will take a while.
  6. Select HP in the left pane and the right model.
  7. Follow the prompts on the screen.
  8. Do not attach the printer to the computer until you are educated.

  Tom Ferguson