HP Officejet 5745: Printing problems in glass

The printer works fine when printing from the computer, however when I print from glass the printer emits mechanical noises and takes several minutes to print a single page.  This has happened once before about 6 months ago and it took a whole day to find someone to help me to understand.  If anyone has had this problem or knows how to fix?

Hello, I finally talked with customer support and they solved my problem in about 20 minutes.

Thank you for your help.

Tags: HP Printers

Similar Questions

  • HP Officejet 5745: Print labels Avery 2181 HP 5745

    My old HP 4500 did large Avery 2181 labels.  This new one, HP Officejet 5745, now refuses to do.

    It is written "paper mismatch".  I've been on the internet, HP, Avery and not help.

    Can it be done? Thank you.

    Page 176 of the manual , it says error.

    (1) what software you use to perform this job?

    (2) what operating system do you use?  Win 7 or what?

    (3) what is the actual size of the label?   The label shown here is a non standard food.

    Avery® Mini-feuilles white file folder labels for Laser printers and inkjet 2181, 2/3 "x 3-7/16", Pack of 300

    (4) have you thought about using labels Avery 5366(.666 x 3.4375), but here at a verygood price.

    Do you know that if you have Microsoft Word, there is a free plug-in software component label Avery.

    This software provides simple step-by-step instructions to format and print Avery labels, cards, dividers, badges and more. Works within Microsoft® Word for Windows, making the word even easier to use.

  • HP officejet 5740: HP officejet 5740 printer problem

    HP officejet 5740 - having problems printing.  Output is white pages with light smear.  However, when I run the diagnostic tests (step 3/level), information will print correctly.  Now, just keep using more and more ink on the different levels of test diagnoses but still cannot print or copy simple documents.  Suggestions?

    Hi Photoray002,

    Thanks for your reply.

    In fact, I found a video online that solved the problem for me.  Faulty ink!  Cartridges showed they were half full, but once I replaced the ink, the problem has been resolved.

    Never had this before so was quite a revelation.  Keep your answer on the record in case something pops up!

  • HP OFFICEJET 4500: printer problem hp 4500 doen't pull paper from the bin, hp print and scan doctor did not help

    Paper printer problem hp 4500 doen't pull of the plateau, hp print and scan doctor did not help

    Have you tried that?

    http://support.HP.com/us-en/product/HP-OfficeJet-4500-all-in-one-printer-series---K710/4181269/document/c01969913/

  • Officejet j4580 printing problems

    I'm under win 7

    HP all in one machine Officejet J4580

    Implementation on the newer computer, I find that

    FAX works OK

    Scanner works OK

    Printer will print OK test page

    Printing documents No..

    I'm trying to print documents in the following

    Notepad - instant flash for ink level window and printer shows no prob.

    but printing is not the case.

    Word Pad - same as above.

    Write _ same as above

    I installed and removed the drivers and the software several times. Same result.

    What must I do to fix my printing problem?

    Hi harryc72,

    I would like to allow you to print to your Officejet J4580. Please, first run printing HP and doctor Scan and let me know the results. You will see a key, a yellow exclamation point, a red X, or a checkbox then each point tested.

    Click here to download and run the utility > HP print and Scan doctor.

    This will help use to determine the cause of the issue, and perhaps solve it for us.

  • HP Officejet 4500 printer problems

    I just installed a HP Officejet 4500 printer and I have lost any link help me plesae usb ports because HP could not?

    Hello

    Make sure you have the latest vista drivers for your computer which you can get your computer manufacturers Web site

    go to their website and look for a driver and software download section

    Enter your model number for the last look drivers vista then download and install

  • HP officejet 5745: print the computer screen

    I can't print the information on the web.  When I select the option print on the computer page or highlight a section of the Web page for printing, I go to the printing option (which shows the 5745 as the selected printer), select "Print", but nothing happens.

    Can you print from Notepad or other programs?  If this isn't the case, run the http://www.hp.com/go/tools diagnostics can help solve the problem.

    If you can print from other programs, please mention which browser you are trying to print from.

  • All-in-one HP Officejet 4620: printer problem

    Printer works fine with the office. When you try to print from laptop, black is faded or nonexistent. The colors are sometimes normal and sometimes faded. Are passed through the HP print and scan doctor including updated drivers and the problem still exists. It started when I replaced the black ink cartridge. HP used cartridge, not off the mark. Printer is set up with WiFi connection with a Belkin N600 router. Both computers are HP. Last screen with print and scan doctor says printer has some serious problems.

    Hi @freddie3,

    You know, even if the printer prints fine on a computer, I can't help but feel that the question has something to do with the printer itself. Let me explain; I wonder if when you print from a computer so the settings are grayscale, so 3 colors would be coming together to create a composite black.

    We will complete the recommended steps provided in the following document, this will help determine the root cause and can help to solve the printer prints a blank Page not printing black or color ink for HP Officejet 4610, 4620, Deskjet Ink Advantage 4610 and 4620 e - all-in - One Printer Series.

    If the problem persists, please let me know if the test pages have black ink on them or not. This will help me determine whether or not the problem is, in fact, the printer.

    Thanks, I look forward to hearing back on your part.

  • hp officejet 4355 printer problem

    Hello. I have a printer hp officejet 4355. I don't have the manual and I have a problem with the cartridge. When I plug it, it says there is a cartridge error and advises me to check the user's manual. but as I said, I don't have it. What should I do? Meanwhile, I don't know if there is enough ink in the cartridges. Thanks for help.

    Hi Kayyan,

    I suggest you to consult the steps mentioned in the article of the assistance provided in the forums of HP.

    HP officejet 4355 all in one. Cartridge error, refer to device documentation to troubleshoot.

    http://h30434.www3.HP.com/T5/other-printing-questions/HP-OfficeJet-4355-all-in-one-cartridge-error-refer-to-device/TD-p/2157661

    Alternatively, you can refer to this article for more information.

    Mistakes print cartridge

    http://h10025.www1.HP.com/ewfrf/wc/document?DocName=bpa00299&tmp_task=solveCategory&cc=us&DLC=en&JumpID=reg_R1002_USEN&LC=en&product=351109

    You can also download the guide to use this article.

    http://h10025.www1.HP.com/ewfrf/wc/manualCategory?cc=us&LC=en&DLC=en&document=&product=1138373

    If you have any other questions about the issue, you can view the query in the HP support forums.

    http://h30434.www3.HP.com/T5/other-printing-questions/BD-p/printing

    Hope this information helps. Response with status so that we can help you.

  • HP officejet 4500: printing problems

    Hello.  I have a HP officejet 4500 and recently plugged in a new dell desktop computer (windows 7) and it will not print and I don't know how to initialize a process steup.  Can someone help me?

    Thank you!

    Hi @VAteacher,

    Welcome to the HP Forums!

    I noticed you're wondering how to initialize the process of your HP Officejet 4500 Windows 7 configuration. I'm happy to discuss this issue for you!

    How do you connect your printer? Wireless, Ethernet or USB?

    First of all, I would make sure that you go through the hardware configuration, as indicated in this guide, setting up hardware for HP Officejet 4500 (G510) all-in-One Printer Series.

    Then, depending on your connection type, select one of the following guides:

    For future reference, hereis the user guide for the your printer and power supply.

    Hope this information is useful and have a great day!

    "Please click the Thumbs up icon below to thank me for having responded."

  • HP OfficeJet 6500 E710n: HP OfficeJet 6500 printer problem - connection to new Comcast Wireless Gateway E710n

    Use this printer (wireless) for a few years without problem connected to a Linksys 802.11n wireless router.  Connected to a desktop computer and two laptops.

    Comcast asked recently that I update my modem cable to a new wireless, which also serves as a 802.11n access point wireless router.  I installed the new point wireless very well and has been able to set up the printer on a wireless network. (IP, host name and Mac address doesn't appear on the thin printer).

    I reinstalled the printer drivers on each computer and everything worked very well last weekend.  This weekend, I went to turn the Scanner on the desktop (HP Pavilion, Windows 7, 64-bit) and it wouldn't work.  Then I reinstalled the device drivers and then there was no connection to the printer (many reboots the PC and printer at various times during the tests).  So I ran again the connection settings on the printer - and led wireless term.  (I was able to get the scan to the connection to the computer once on one of the laptops, never the office, then lost.  When I send to the printer, it goes into the queue, a very small number of bytes, cross (usually hear the printer starts) then there lost error "connection to a printer.  Oddly enough, a couple of times after canceling the print job in the queue, the printed test page actually printed a few minutes later...

    I tried to use HP Print & Scan Doctor - it was a complete waste of time.  To date, it has always died (do not connect not not the unit) and never been able to diagnose something.  I end up having to go to the Task Manager to kill him because he always hangs.

    Any thoughts?  I'm puzzled.

    Appreciate any help/ideas that someone can think.

    FYI - I have still no idea what the question is / was?

    Connected to the gateway wireless from Comcast to the old Linksys router and I went back to my old wireless network.  After you have reinstalled the printer drivers, re-connection of the printer to the old wireless network, re-start the printer and computers - I was (finally...) manages to get printing and scanning works again.

    What a waste of a morning/afternoon.

  • Officejet 6000 printing problems

    My Officejet 6000 will not print. The power and light of the resume light blink - normally, this means that there is a paper jam in which there is not. Or that the rollers need cleaning I did. I also cleaned the cartridges where the ink comes out.

    Also I tried to unplug the printer and try again without success. When the power is connected, the green light - after a few seconds it starts to blink and the printer goes into his routine of cleaning after this stop the Summary button illuminates and flashes also. I'd love to hear if someone has the same situation and managed to solve it!

    Have you removed all paper from the input tray and look in the status bar with a flashlight to make sure nothing is caught in the rollers?

    So, did you remove the module front/back/rear access door to make sure that nothing is stuck to the back of the rolls?

    I also advise to open the upper part of the printer and remove all of the ink provides unit; including the print head.  Don't you see that anything taken under/the print head Assembly all about?

    Hard reset of the printer with the supplies out of the unit:

    Unplug the unit when turned on

    Disconnect the other end of the power cord from the wall jack directly

    * Wait 30 seconds

    * Plug the unit back to

    Once the device is fed up reinstall ink supplies in the printer.  Also check to see if the truck can slide left and right all the way inside the printer by hand.

    There is also a document with additional steps found here.  I hope this helps.

  • OfficeJet 4650: printer problems

    I have a 4650 printer that will not stay online this is a new printer. I called hp spent 3 hours on the phone with them with no result. I think all over again have no solution. I tried almost everything.  said does not connect to the server only connects for a few when I just reinstall.

    Ty for the solution unfortunately HP tried and it didn't work I have lived two people or one of them could understand it. Waiting in a third party to see if they can help. I think really this trade for a Lexmark never had no problem with this printer. My computer is also a brand new HP all-in-one.

  • HP officejet 4620 printing problem

    I use a HP Officejet 4620. The software is installed on a PC using Vista. I can print to it from my Ipad, but not one of my desktops. Help, please!

    Hey accents.

    I see that you have an impression of question from your Vista PC for your Officejet 4620.  How the printer is connected to the PC?  If network, then what was the last time your electric network configuration has been cycled?

    Follow these steps to reset your printer HP, your router and your computer.
  • Officejet HP8600: printer problem

    I'm unable to change the print settings of black only to color.

    Are one or more of the color on insufficient ink cartrdiges?  If a color cartridge is low, it will automatically switch black printing only for a limited time as long as ink color is available adequate.  At some point he would block printing to the impoverished cartridge replacement.

Maybe you are looking for