HP OfficeJet 6500 E710n: HP OfficeJet 6500 printer problem - connection to new Comcast Wireless Gateway E710n

Use this printer (wireless) for a few years without problem connected to a Linksys 802.11n wireless router.  Connected to a desktop computer and two laptops.

Comcast asked recently that I update my modem cable to a new wireless, which also serves as a 802.11n access point wireless router.  I installed the new point wireless very well and has been able to set up the printer on a wireless network. (IP, host name and Mac address doesn't appear on the thin printer).

I reinstalled the printer drivers on each computer and everything worked very well last weekend.  This weekend, I went to turn the Scanner on the desktop (HP Pavilion, Windows 7, 64-bit) and it wouldn't work.  Then I reinstalled the device drivers and then there was no connection to the printer (many reboots the PC and printer at various times during the tests).  So I ran again the connection settings on the printer - and led wireless term.  (I was able to get the scan to the connection to the computer once on one of the laptops, never the office, then lost.  When I send to the printer, it goes into the queue, a very small number of bytes, cross (usually hear the printer starts) then there lost error "connection to a printer.  Oddly enough, a couple of times after canceling the print job in the queue, the printed test page actually printed a few minutes later...

I tried to use HP Print & Scan Doctor - it was a complete waste of time.  To date, it has always died (do not connect not not the unit) and never been able to diagnose something.  I end up having to go to the Task Manager to kill him because he always hangs.

Any thoughts?  I'm puzzled.

Appreciate any help/ideas that someone can think.

FYI - I have still no idea what the question is / was?

Connected to the gateway wireless from Comcast to the old Linksys router and I went back to my old wireless network.  After you have reinstalled the printer drivers, re-connection of the printer to the old wireless network, re-start the printer and computers - I was (finally...) manages to get printing and scanning works again.

What a waste of a morning/afternoon.

Tags: HP Printers

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