HP Officejet 6500 709 has scanning problem

Similar Questions

• Wireless connection to my HP Officejet 6500 709 has

  I have a HP Officejet 6500 709 a.  I want to move it to a location that is not in close proximaty to my modem.  My printer has a wireless radio?  Must be connected directly to the modem?  I have a wireless network in my house, but the only way I can get my printer online is to connect directly to the PC I want to print from.  I'm doing something wrong?

  One option, I examined is locate a Repeater for wireless near my printer and connect directly to the printer.  I'm not even sure that will work, and that you don't want to go through the expense if it is not necessary.

  I have not heard about the use of carrier current adapters, but it is possible to make it work if it offers a stable connection to your network (some services offer a no stable connection as hot Mobile). I have no personal experience with the help of this technology, but what I understand, it should work in conjunction with your router to similarly as it connecting via Ethernet directly.

  {edit} After doing further research on this adapter I could find more information. The device works just like using an Ethernet connection (and for all purposes useful, this is one), but sends the signal through your houses of power lines to the other adapter. This should provide a stable connetion due to the structure of basic features and how they work.

  If you try, let me know if I can pass that information along!

• HP Officejet 6500 709n document scan problem

  My Officejet 6500 709n will only scan images. He says that I have to reinstall the HP Photosmart software, but I can't locate.  Does anyone know where to find it in the HP Web site

  Hi genny4664,

  Click on the link below and select your operating system to download the drivers and full software features.

  http://h10025.www1.HP.com/ewfrf/WC/softwareCategory?CC=US&DLC=en&lang=en&LC=en&Product=3795406&Task= &

• HP Officejet 6500 709 a

  Well the back doesn't scan any image! driver failed trying to relaod... need help pronto!

  "January 25, 2012:

  She asks that I reinstall the device driver, but I have to do this several times without attempterd sucsess. It seems to be a delete and reinstall/error loop. I have a screenshot of the error.

  1. "There is a problem with the driver for the USB mass storage device. Reinstall the driver may resolve this issue. »

  The error is the emblem of prudence in the heart Control Panel / hardware and sound / printer / devices and printers.

  HP Officejet 6500 709 a.

  E '.

  Shane:

  Forum: Unreal but true!

  We finally got the 7 Abobe software we expected yesterday it charged today and Wala!

  runs like a champ.

  It seems that it was a limitation of Adobe as much a drivers mistake...

  Thank you all

  Ernie

• HP Officejet 6500 has: scan problem with Officejet

  HP Officejet 6500 not scan unless the doctor feel is connected. Doctor says problems fixed (does not say there) but the printer still says: "the connection to the computer has been lost or the HP scanning application cannot detect the OCR software. I need to look for work and cannot afford the time to connect to the print doctor whenever I want to scan. Reloaded printing software and downloaded and saved IRIS OCR software but the scanner still does not work. I scanned on the same computer without any problems for the last year and have not changed anything. Printer works still well connected to the same computer. Any ideas? Thank you!

  Hi AussieBJ,

  Thank you for your answer!

  I recommend the following steps in the following order:

  • Uninstall the software. Uninstalling the printer software.
  • Clean boot the computer. How to perform a boot in Windows.
  • Disable all antivirus programs. Disable the anti-virus software.
  • Disable all firewall programs. The WF of end-to-end.
  • Create a new user account. Management of accounts of users and connections (Windows 8).
  • Reinstall using the printer HP install wizard for Windows.

  We will do that a try, and we will see what happens!

• OfficeJet 6500 E709a: Officejet 6500 E709a - cannot scan

  Hi all

  I have a HP Officejet 6500 E709a. My computer is running the operating system Windows 10 Pro x 64, and I have the latest software/drivers installed as downloaded from the HP website. When trying to browse the HP Solution Center, I click on the button "scan"document"which is in the software. After clicking, a small box appears which says "HP Scanning", but it is only about 2 seconds before closing, after which nothing ever happens. She is supposed to appear a settings window which allows me to set my scan and scan settings, but as I said, this never happens.

  Thank you all in advance for any help.

  Cole

  Analysis of the issues...

  Please try this scanning solution:

  HP extended Scan
  
  FTP://FTP.HP.com/pub/scanners/HPScanExt/HPScanExt.msi
  
  Once it has downloaded and installed, go to start > all programs > HP > HP Scan extended > Run "HP Scan extended.
  
  Let us know.

• OfficeJet 6500 E709n series: analyse problems in the center of HP solutions and external application (Twain) since winning 10 year anniversary

  I use my all-in-one printer in a network.

  Scan with "ScanToPDF" wich is a solution of Twain.

  Since the aniversy win 10 updated

  -cannot use more ScanToPDF

  -scan with scanner HP Solution gives the same error:
  (Dutch)  Scan kan niet worden uitgevoerd omdat het HP-beeldbewerkingsappraat zich in een network is en wordt door een ander used programma of een andere computer. Try het later opnieuw.

  (translated) Cannot scan as scanner HP of network and is used another computer bij.

  Try again later. 8, [(0.18,-2147467259)]

  tried to fix it by manually forcing Windows updated my drivers (officejet 6500 E709n series). The driver was updated, but no result.

  Scanning with Windows fax and scan (do not use Twain AFAIK) works fine, but produces no PDF.

  Help!

  Hello @Jörg63, hope you are well!

  Welcome to the HP Forum! It is a wonderful location to converse with the community, get help and advice.

  I understand that you are having problems after update to Win 10 of scanning to PDF. I would like to help.

  I'm afraid that HP Solution center may not work in the Windows 10 environment due to some compatibility problems.

  I suggest that you use HP Scan and capture request instead. Capture and scanning HP is a simple application that captures photos or documents to your computer's built-in camera or scanning HP device.  These images can be previewed, edited, saved, and shared to other applications as well.

  Go to http://hp.care/2bUVkrw to download and install the windows scanning and Capture app.

  Please let me know if that solves the problem, or if you need assistance

  See you soon

  Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

• OfficeJet 6500 e710n-z: scan and Fax no longer works

  Hello

  After working fine for a couple of years, scanner and fax on my Officejet 6500 functions do not work.  The print function is fine.

  Change that recent computer-wise is that I am switched to a Macbook Air (and upgraded to OS Mavericks) Macbook Pro, but all that was on my previous Mac was transferred to my Air of my LaCie support.

  When I try to scan a document, the preview function works fine but when I click on Scan, a small message says "Made scan of selected areas" but no scan is actually performed.

  When I try to send a fax, I can hear the tone on my phone line and the phone rings but the fax does not pick up.  I tried with several known fax numbers and it's always the same.  I almost never receive faxes so I can't say whether or not the receiver function works.

  Can someone advise?

  Thank you very much!

  Hi Super Dave,

  I was able to scan with the Apple Preview (even if Apple Image Capture did not work) so thank you so much for this!

  Any suggestion as to the fax?

  Thanks again!

• OfficeJet 6500 709 a. Interference by fax.

  When you try to print from PhotoShop Elements, the correct printer shows (Officejet 6500), but the prints are sent to the fax (fax Officejet 6500).  Do I need to disable the fax feature (I don't use it more) or is it a problem with the software PhotoShop?

  Hello TZap,

  I don't know how to disable the fax on the all in one (or if it is still possible).

  However, this link seems to solve the problem you are experiencing. I wonder if the solution can help you as well

  Printing output always goes to fax | Photoshop Elements 9

• OfficeJet 6500 wireless cannot scan

  I downloaded scan utility Dr. and it stops on the issue of WIA. I read the post explaining how to reset the service... and did it, but no sweeping. When running Scan Utility scanner sounded as he scanned and the printer says "scanning" and "full scan", and still I can't establish a connection to scan from windows fax/scan, (could not complete scan), or program paint, (impossible to extract the image from the camera), or as a garnish in UrL in the browser, (don't shoot any server error data). Unplugging, etc.. However, it prints via wireless very well.  Running win 7 (upgrade from vista) on HP Pavillion. What technical support helped me to connect to the printer and the PC a few years ago I think she used only a simple installation. It has scanned in the past... just haven't used in a year. THX

  I have the problem and the solution. Perhaps to Travis at HP, this will make sense. Then... I went into the measure of backup HP Media Drive HP Document manager. There, I found prΘcΘdentes and simply swept away by the Doc Manager perfectly! Don't know why nothing else has worked, or if just Doc Manager 'takes over' the function or what, but there is solution. Thanks Travis for help suggestions, which incidentally, I tried, but nothing else has worked. ? !

• Mac: Officejet 6500 e710n wireless connectivity problems

  Printer: HP Officejet 6500 e710n-z

  Mac OS x Lion 10.7.5

  I have successfully been printing wirlessly with my Offiject 6500 e710n for over a year. Connectivity comes and goes but I was always able to reconnect them by restarting the printer or reconnect them via the IP address of the printer.

  However it doesn't work anymore. I tried to uninstall the printer drivers and reinstall and now the printer is not found wireless on the network at all (despite the fact the wireless printer shows all connections very well). I tried the following:

  -Add the printer manually using the IPv4 address--> says device not found

  -IP address of the printer type in my web browser--> says unable to connect because the server is not responding

  -connect via the usb port on the printer--> recognizes the printer, set up the wireless network, says disconnect and then it disappears again, says device not found

  I'm starting to run out of ideas... Any suggestions to help me reconfigure / reinstall my printer to make it work again would be greatly appreciated!

  Solved the problem - power source disconnected both router and the printer for 60 seconds, then restarted devices and it seemed to fix things

• Print head and Officejet 6500 ink system failure problems

  I have the Officejet 6500 wireless and it won't print.  It says ink system failure and head print seems to be missing or damaged.  Today, I installed new HP ink cartridges.

  Is it possible to check to see whether this printer is kaput?

  There is a document with steps to help treat herelocated ink system failure messages.

  So, for the question on the print head see the document here.

  I hope this helps.

• OfficeJet Pro 8500 has Premium - problem with printing PDF documents

  My boss has the printer/HP Officejet Pro 8500 Premium has in his office. He had problems with the printing of PDF documents. As a general rule, what print is either unintelligible or will have a black line at the top of many pages, even if it's just a 1 page document. No problems printing on other types of documents, only the PDF files. Is it possible to fix this? Thank you!

  Try the following setting and let me know any changes:

  Adobe Reader, launch the dialogue of the printer.

  Click on Advanced Options at the bottom of the dialog box.

  Check the Print as Image checkmart.

  Click OK to approve and try to print

• HP Officejet 6500 stopped A910 scans e-mail sending

  I saw similar posts to this one, but none with the same conditions.

  I used to be able to scan to e-mail without problems; in fact, I did it hundreds of times.  A few days ago it stopped working.  Now, whenever I try to scan to email I get an error that says: "network connection error. Check the network and try again.  However, the printer is actually on the network; I can even go to the web server built into the printer in my office on the network.

  The printer is configured for a wireless connection via a protected by WPA wireless network.  This configuration has not changed in months.

  A curious thing is that when I try to troubleshoot using the web interface, when I try to test the configuration of the e-mail for example, I get the "Network connection error" message on THE WEB PAGE.  In other words, the printer tells me on the network that there was a network connection error, which is weird when you think about it.

  I really depend on this feature, so I hope that someone who has experienced it before can help me.

  Some clarification: the outgoing smtp server is gmail.  No, I have not recently changed the password to my gmail account.  Not that it matters, my client computers are all Macs.  Yes, my wireless works fine in all other respects.

  Hello

  Try unplugging your router for 30 seconds, plug it back and turn the printer off and then on again.

  Now try scanning to e-mail and check for the difference.

  If the same error persists, try to assign a DNS address manually as follows:

  1. Open the built-in web server, and then click the network tab.
  2. Under the active connection type section, click IPv4 (wired / wireless).
  3. Keep the IP address Configuration because there is, under the address Configuration DNS check the box next to manual DNS server.
  4. Define DNS preferred as 8.8.8.8
  5. Set the auxiliary DNS as 8.8.4.4
  6. Save the changes and try to scan the image to send.

  If there is still no difference ensure your printer firmware is up-to-date:

  http://support.HP.com/us-en/document/c02830943

  If none of the steps does not remember to specify what email provider that you use.

  Shlomi

• HP Officejet 6700 Premium: HP Officejet 6700 Premium - Wireless scanning problem

  We cannot get the scan wireless to work. Everything works fine when we connect with USB cable. Any suggestions?

  -J' use Mac OS X 10.10 Yosemite.

  -J' tried to reset/upgrade to firmware update.

  -J' tried to reset the printers Mac, delete, add again.

  -I choose Officejet 6700, not AirPrint.

  It turns out, the problem was with our router. Even if we can connect to other printers on this router, we couldn't connect to HP 6700. Switching routers helped.