HP Officejet 7310 Scanner and copier

My HP Officejet suddenly stopped to scan and copy.  It starts a scan or copy, the scanner moves to the bottom of the page once and on the stalls of quick return 2/3 of the way back.  Looks like something like CMV pass.  Seems a mechanical is not a software problem.  Message says error turn off the device and turn it on.  Did, but the problem is repeated.  Is this something that can be repaired or it would require the purchase of a new?

Thank you, but I've already set up with HP to replace this all-in-one with the same machine for the price of a new one with new warranty. I refer it to them when a new arrives. They have been really helpful. I'm glad that I could do something other than throw it away, because I don't know it can be refurbished for someone else to buy.

Tags: HP Printers

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